Family friendly

Stayed five nights no clean towels or bedding. Our unit was old and needs updated.

Resort staff at lobby are exceptional. Everything I have had concerns about were addressed and resolved.

N/A

No breakfast was offered, but there were in room kitchenettes. Location was near conference and it was nice to not be along the 101. Had fun with the family using the pool and game room. Was also near Silverado where juniors can play 9 holes for $10. Also a nearby TopGolf.

Noise levels at night, 11-12, by other guests(?) in the parking lot.

Apartment was roomy, comfortable and well equipped. Staff were friendly and helpful.

There were ample sunbeds around the pool, but it would have been nice to have more space.

Clean.

Stop with the sales pitch on check in. Really annoying to check in after a long day of work and travel only to get cornered into a sales pitch. And then to be told it's not a sales pitch , it's just a quick 90 minute informational meeting and you get a free vacation. Really? I didn't check into a hotel so try to be sold a timeshare in hell. I mean Scottsdale. Paper thin walls and inconsiderate guests made a few nights hard to get to sleep. And smoke free would have been nice. It was awful to have to smell the cigarettes from next door. I would have been nice to be told we were next to a smoking room. I have allergies.

pool

nothing

bed was very comfortrable.

room was too small, had to sit in front of tv to see it. lights in bathroom too dim.

Convenient location for where I needed to go

Unfriendly lobby staff! The lobby staff just looked at us when we walked in. They did not offer to help us until I greeted them and said hello. It took a long time to check in and out as the people working there did not seem familiar with their IT systems.