The hotel is well sited at the heart of Philadelphia close to Reading Terminal Market and easy reach of the main sites of the city. The staff were friendly and the room was clean and comfortable.

Very slow service at breakfast and in the bar. The rooms were very expensive, which we discovered when we reached Philadelphia was the consequence of a 15,000 delegate strong conference in the city centre.

El hotel es muy bonito y las instalaciones modernas, tiene una súper ubicación junto al City Hall y el mercado de Reading. La cama muy cómoda, aunque el cuarto era un poco pequeño.

En general nos gustó mucho, no tuvimos tanto trato con el personal, pero el chico de las maletas fue muy amable.

The hotel provided slippers and robes when I asked. The gym was a decent size. Bed was very comfortable. I stayed with my 2 grown kids and husband and the room was a good size. Conveniently located to old town. Definitely walkable. We walked to the Philadelphia Art Museum and back. Trader Joe’s was down the block. The hotel provided bottled water which was very nice

Nothing. All was good. Will stay here again

Beautiful facilities, well-appointed, in a perfect location.

Location was perfect. My room was very clean.

Room service and valet are a bit slow. My breakfast was cold by the time it was delivered and there are no microwaves in the rooms.

Great location opposite City Hall. Good sized bedrooms and bathrooms - clean and well presented linked with hotel being a historic building. Nice public lounges and reception area which were well used by guests, people working 'from home' and meeting friends. Very helpful doorman (Nicholas) who gave us a friendly greeting every time he saw us and suggested places to eat, drink and visit. Interesting art work on display around the hotel.

We had a breakfast deal with the room and every day, the service from the staff was very poor. We were shown to a table by a server who stayed on her phone, beckoning and then pointing where we had to go without speaking to us at all. Our breakfast deal was challenged and questioned quite rudely by one server which we found very embarrassing in front of other guests. Each day, we had to ask again for many items we had ordered - tea, water, orange juice, milk, and the main meal. One day, we were given our tea in a paper cup and was told that she would bring us a china mug so we could use that if we preferred. One main meal (flatbread with scrambled eggs) served to us was dark brown (burnt) with dried up egg. The server must have been aware that it had been left under the heater for too long and when we asked for a replacement, she told us we would have to wait some time. No apology or acknowledgement that it was poor quality. It was replaced with an apology once we had spoken to the manager. Breakfast time become quite stressful as we braced ourselves for yet more poor service and food. We were very surprised to experience this quality of service in a Marriott Autograph hotel. It seemed as if they relied more on the historic nature of the building and location rather than the service offered by the staff. Upon checking out, we shared this experience with reception and were given an apology and extra points on the loyalty card.

The room was large and the bathroom was nice. The view was okay and the staff were very helpful when checking in and out of the hotel.

More outlets near the bed as Iwas not able to use,my papa Device due to no outlets close enough to the bed that I could find.

The staff was friendly, accommodating and helpful answering any questions about the surrounding area