breakfast was good and room visibly looked clean

the smell of the room. as soon as you walk in it is a musty smell. My husband said it smells like mildew. despite me spraying lysol and body spray once you leave the room and return the smell hits you to the point i started to wonder if its the carpet. I recommend a deodarizer carpet powder is needed when vaccuming at least

false advertisement on location. distance from our interest took twice longer than it was advertised

I stayed here because we had a family reunion so most of the family stayed here. This hotel was selected by our reuniiI like the fact that I had a place to sleep, but after visiting, this hotel would not be a place that I would personally choose.. The bed was comfortable though. The accountant, Ms.⁰ Valerie( I think that was her name) was super helpful at check in. She assisted the receptionist with billing issues so that I wasn't charged again for a room that I had booked and paid for through Booking.com. She saved the day!

I had an issue with checking in. I booked and paid with Booking.com but the receptionist attempted to charge me again at check-in (this was resolved). There is only one elevator for the entire hotel which I was thought was weird. My room had a slight odor that I didn't care too much for and I couldn't switch because the hotel was booked. I always travel with air freshener, cleaning sprays and disinfectant sprays so I had to handle that on my own. They were a little pricey, in my opinion, just for basic things like a bottle or water or soda, etc. Even a breakfast sandwich was the price of a full meal that you could get at McDonald's; which may be the normal prices that hotels charge, but I'm just stating some things that I didn't like. The rooms looked a little out-datee. There were some minor scratches on the toilet seat, in the shower and even on the ceiling of the room. This hotel could totally use an upgrade!

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I thought the breakfast was included in the cost for the room. Instead we had to pay for our breakfast. The cost for breakfast was not reasonable.

The room smelled

I did not try the breakfast at the location. From the looks of the options, it had a nice variety. I saw other individuals eat breakfast there, just not myself or my family.

I did not like the size of the pool. There were a lot of guests during our stay and I think if the pool was bigger than, more guests could have used that amenity. It was also cold for an indoor pool.

The staff was extremely friendly and the facility had all the perfect amenities.

Paying for breakfast and not having enough choices.

Location