The front desk gentleman was awesome. The location was God for our needs.

The room was poor quality and the person above us loved to stomp as they walked. It wasn't the staff’s that fault corporate chooses how much they want to invest.

Was treated very rudely by Steven at check in - he actually told us we could not stay, even though I had paid for the room. He mistakenly said that my driver's license was expired. We were very tired and anxious to get to the room I had reserved 6 months earlier, and he was very unpleasant. We thought we would not haves accommodations for the night.

The room had little to no furniture, no bedside table. Bathroom vanity was extremely small. Floor was not carpeted and was sticky under our feet.

Literally nothing

Cleanliness and walls needs painted and stains on floor counter broken fridge barely work stove disassemble when I walked in my room just like wow

I had a quick trip to Ann Arbor. I did not eat breakfast as I had to leave early in the morning. It was an ok hotel. I just needed a place to lay my head. I would recommend it for a quick stay but not necessarily for those vacationing.

Comfortable bed.

Excellent value! Cozy clean large room with comfy beds. Staff makes sure you have all you need. Great location too!

The breakfast was a joke! Granola bars, muffins and coffee are hardly breafast... The hotel was a bxxxxx to find. The roads are poorly lit and the sineage is execrable. I liked the iron and the ironing board.

The breakfast could have been a lot better.

the front desk staff did all she could to give good customer service.

the first room we were given had not been made up. and the housekeeping cart was still in the room.

Updated room, nice staff - they were incredible helpful with check-in. People were arriving at two different times due to snowy/icy roads.

There are two hotels with the same name close to each other. When we called to confirm both names were on the reservation the initial person we spoke to at corporate was not helpful. Called back to talk to the front desk, who informed us of this issue. On site people are great, info should be passed on to corporate.