The staff and the comfortable room

Nothing I didn't like

Location

Rooms were clean and bed was comfortable. The only reasons I could give it a 5.

When we arrived after 4 pm, the front office was locked up and we had to ring the bell for quite awhile to get someone to answer. No on answered the phone either. When the clerk finally showed up, he charged us again for the room. We had to ask for a refund later when we realized we had been charged twice, even though the clerk was aware that it was a Booking.com reservation and should have known that we had already paid. We were given no information about the Wi-fi and I needed to do some work remotely. No one was ever in the office. FYI - the pool is unusable and in disrepair. The whole place needs to be updated unless you are looking for a retro 90's look.

nothing

staff was TERRIBLE. staff was looking in my window. banging on the door when I was in the shower before check out. needs renovations.

Location

The bathroom was not clean

Great staff and service. Great location