The receptionist was very nice! O rececionista é muito simpático

I can’t think of one thing that I liked about this property!

Bed linens old and cheap. I think that curtains were used as bed covers. The mattresses are so old and thin it feels like you’re sleeping on the floor. The bed has two twin mattresses pushed together so you fall in the crack. The bed is also very low for tall people. I didn’t sleep through one night! The bathroom shower is very small and there is nowhere to set anything in the shower. The water is Luke warm at night. There is mold in the shower. We got stuck in the bathroom because the door needs repair and wouldn’t open from the inside. My husband had to bust me out! They advertise a bar, but will only sell you shots! The night manager doesn’t like to be bothered most of the time. Not very pleasant! This place was our last resort!

For a short stay, this place is great! The staff are friendly and the rooms are spacious. Our room was cleaned and given fresh bedding after the first night. We had a private bathroom and the hotel was generally quiet. A small continental breakfast was provided every morning and the WiFi generally worked. For expensive Florence, this was a good deal!😊

It's far from the town or the train station, but there are tram stops in the area. The breakfast was a simple continental but not great for a vegan or others with dietary requirements. Staff said that they usually had a laundry service but it wasn't operating during our stay. These issues weren't too inconvenient for us as our stay was so short.

Way too expensive for what it is. It is a cheap hostel which would be fine if it had the price of one.

The staff was very helpful and even got up at 6am every morning for us to get us hot water for the babies bottle. The room was a decent side, quite basic but you would expect that with it being one of the cheaper options in Florence. It is about a 25-30 minute walk to the main areas. Rooms were clean.

The breakfast only started at 8:30. I've been in Italy for 3 weeks now and the latest I've ever had breakfast open is 7:30 so being an early bird I found myself waiting around for breakfast every day and it really cut in to my days in Florence. The plug sockets was falling off in the room also.

How youthful it was. I felt like a teen once more.

I had to leave before reversing the aging process.

The staff was really nice and helpful. It was well lo located near the turist attractions.

Good price! CLOSE TO EVERYTHING! FRIENDLY STAFF! Clean room! Big room!

Food could have been a bit better, but maybe that is how local cuisine is done here.

Staff was friendly. Breakfast was good but always the same if there is line it can be easily finish.you should wait the staff to fill it there.

The room was in ground floor.no windows ,toilet was broken. was not possible to sit there. ect.there was not tap cover in the wc. It was a big hole.you can easy drop your ring or something small stuff in side and no possibility to get it from there. Bed was awful 😂 it was not bed just a something from the stone😂we booked as a double bed it was not

The location is good and staff is friendly.

The room looks like a basement, the bed is uncomfortable , the bath was not clean, the sink took a long time to the water go down and the shower area was moldy

Room was well equipped, bathroom reasonably clean. You can quickly get to the city centre

Public toilet in the hotel is an imposition! There were arm irons in bed. Hotel towels were stained. Staff sometimes could not speak English. Breakfast for one to two days ok. You had to ask for butter, juice was not juice. Coffee machine inside very dirty

The employees were amazing and super helpful! We arrived to early and they let us leave there our bags!!!! The breakfast was good, it had different types of italian croissant and also good coffee.

Very helpful staff and they let us check in early. The shower was one of the best we had in Italy and it's lovely to have airconditioning. The breakfast looked nice enough but we didnt eat it because there were no vegan options, which is fine.

Room smelled like smoke for which they did appologize and tried to air it out. However we felt like we smelled like an ashtray when we woke up.

Nice people & nice location.

Room 24 Bathroom didn’t flush, we found 3 bugs.