It was a nice hotel.

You have to pay for garage parking of $24 per night. Pay food breakfast per person. You had to pay for service animal fee for damage. Which you can not charge for a ADA Service Animal. It is against the law. The room was not Accessible as they claimed. They basically will charge you for everything you need and extra. So not a wallet family friendly place to stay.

The beds were super comfy! And the shower was amazing!

I wish breakfast had been included. Lesser hotels provide the same breakfast options as part of the price. We chose to eat at Biscuit Belly--better/more food options for roughly the same price as a standard hotel breakfast that should've been free.

location

the pillows

The staff..the room..clean and the lounge was nice to grab a drink

Wasn't able to order food because the cook quit...and no microwave in room

We loved everything. Parking was available right in the hotel. The staff was very attentive and friendly. And the room was very clean and comfortable.

There was nothing I didn't like

At the nightly rate, we shouldn't have to pay for breakfast, especially not $35 for two.

The location is perfect for exploring downtown Louisville! It’s close to everything we wanted to do. My room was comfortable and beautiful, but was a little cramped. The bathroom was immaculate, I took one of the best showers I’ve ever had during my stay.

Checking in was a huge pain. I was visiting Louisville for Forecastle festival and checked in around noon. I was told that my room key would be ready for me after the time I said I was coming back. After I got back from a full day at the festival I had to stand at the front desk for 45 minutes because apparently I wasn’t in the system. The person who was “helping” me was very snarky. I was calm and waited patiently for them to figure the problem out but they didn’t make it easy at all. I also had to double pay for parking which is pretty annoying.

location

poorly constructed and materials are already coming up.