If you are not looking for a glamorous, itsy fancy facility; this place is a hidden gem for Onsen enthusiasts. It's sort of a family-run Ryokan down to earth comfortable with proper planning. The bus stop is #258 and not #256. At the moment, there is neither restaurant nor a convenience store near the facility. Visitors can really enjoy a private onsen session and a good rest that is close to the natural setting at this remote up-the-hill surrounded by nature. The bus stop is a 10mn walk from the facility and a few stops away from the Ropeway and the riding of the ship of Ashinoko Lake. My family is looking for the next stay at this wonderful Ryokan.

It needs directions and a sign to guide visitors to the facility from the bus stop and the main street nearby.

Great little spot with about only 10 rooms. Very quiet and serene location. The buildings are a little run down but great value given there are 3 private onsens that can be used. Views of Fuji-san from out the front of the ryokan. We really enjoyed the piano playing, it made it very peaceful.

The view and the private hot spring inside the property

You take out the garbage yourself which is no problem but there is no place to put it.

Nice hot onsens with forest views, and quiet wooded setting, high above lake. Comfy and well furnished room, with high and low tables and chairs, TV and kettle. Nice friendly staff.

No food available and no nearby shops. Also they need to correct their entry, that the nearest bus stop is Mae Palace (Gate?) Hotel, one bus stop away from Onsen So. Thin futons and quite hard pillows .

Great place, located just few steps from bus station. We could use onsens twice a day - it was very very nice. Friendly and helpful staff. Very quiet during night.

The Chojuyu Hakone is a very unique and traditional ryokan. It is located not too far from the Hakone ropeway station and the pirate ship port. It’s readily accessible by local bus. The staff is very welcoming and obliging. The host is a an exceptionally gifted pianist and we were luckily invited to listen to him play in the music room. Our room was nice with traditional tatami floors and its own tv, fridge and toilet. We loved the three fantastic private hot springs with real onsen water. A superb way to finish a hard days sightseeing in the mountains.

We loved staying at the Chojuyu Hakone and will be delighted to stay again. However, it was a little difficult to find. Our Apple Maps and car navigation took us within 500 meters of the ryokan, but couldn’t find the exact location. We needed to phone the ryokan for directions. Maybe, Google maps might be more successful. A few sign posts with arrows to help guests to find the location would be welcomed.

The workers were very helpful and very kind. I also really enjoyed the Onsen.

The place itself looked a little run down.

most traditional ryokan we stayed in. slept so well on the tatami! our room had a great view; we kept the curtains fully open our whole stay. the property has 3 onsen, all private. The outdoor onsen is reservable in 40 minute increments in the evening and 30 minute increments in the morning. we took full advantage - ending and starting the day with a soak was amazing. we stayed here over the new year so a lot of area restaurants were closed. the hosts went out of their way and provided us with dinner and breakfast at the property (and accommodated food allergies as well). the property is decently easy to get to - we took the gondola to Togendai; it was about a 20 minute walk from there down some trails to Onsenso. There's also a bus that stops nearby. Tip: we left most of our luggage in a locker in Odawara Station and took with us only what we need for our couple days in Hakone. this gave us great flexibility to explore the area.

there are not many restaurants or activities directly near the property - if our hosts hadn't provided dinner/breakfast it would have been difficult to find irrespective of new years' closures. you'd need to take a bus or taxi down the mountain for most options.

Two large onsens that you can freely use if no one else is using. An outdoor private onsen that can be reserved. Comfortable and spacious rooms. The owner was also really friendly and willing to help us.

Location was slightly hard to get to.

Spacious room, nice view and lovely hot spring.

nothing good bad. smell at room

The place looks like it’s recently renovated, so it looks great. The onsen is adequate. There are things to do for leisure. The room is clean and very comfortable. Overall it was a nice experience. A huge plus is the proprietor. He is a great pianist, and I find his playing rather pleasant than a nuisance.

The location is quite far from convenient stores, and the facility is currently not serving food aside from a few grocery.

The tatami rooms are comfortable and have all necessities. The onsen baths are a nice touch and good.

Parking space is limited, and the allowed smoking area allows for the smell to pass along the property.

Very welcoming owner and staff! Clean and nice stay.

Onsen was nice, big rooms, table tennis table and board games were available. Very quite location.

Friendly staff. Spoken fluent english. Super helpful staff, clean room, enjoyed the onsen privately with my family.

No complaints

The place is nice, all surrounded with the trees. Big room with additional space near the window.

Dirty... We found long black hair on the white towels, on the white sheets, in onsen, in the sink ((( Also we found chewed gum under the chair. The hotel seems to be very old & tired...

At first we’re a bit questioned the location which you need to climb on the mossy and slippery stair steps after you get off from Onsenso. Entrance is a bit let down but when Eriya san approach us with smile and hospitality, everything goes smooth forward. Oh forgot to mentioned we checked in too early with no problem and we are the only guest so we got the whole guesthouse by ourselves. it’s a real natural hotspring!!!.. bed and facility is clean and we join eriya san playing piano and sing! It’s a blast! We will be ack here again for sure!.

Signage to guesthouse for the first timer could be improve in the road.