the property is very beautiful. the pool is nice and the room are big and clean.

The bed was very very uncomfortable, the sink in the bathroom stopped working, and if you flushed the toilet, it took 10 mins to refill the bowl. we also felt like the chef overcharged for dinner. we arrived very late and didn’t have a lot of options for dinner. I was really looking forward to staying at Aldea Balam but we ended up checking out after the first night because of our sheer disappointment of Hotel.

The design of ths room/cabana. The feeling. At least two restaurants where to eat nearby. Pool, hammocks.

Breakfast perfect Room perfect

Unfortunately I had to change the reservation so I didn't use it

The comunication was terrible, nobody never reply to my several messages

The room, even the type of mosquito nets over the bed! The pool, the staff, the breakfast, the food, all of it!!

Nothing not to like!! Amazing place!!

The most comfortable bed! Pool area was beautiful lots of foliage. The restaurant was great we shared fried whole fish and it was so terrific! The salsa macha still has me thinking about it.

The toilet took quite a while to refill, like an hour plus.

everything! specially food. The food is Michelin star quality and any time I got to Tulum I am going to Aldea Balam to eat.

it is 20 Km away from Tulum central. if you have a car then I definitely recommend this place.

The Bungalow was decorated beautifully and had a huge representation of naturalness and nature.

The location and no shuttle bus.