The condo was well maintained and had nice amenities.

THIS IS A DISASTER!! Went on the trip with mom and two other senior ladies. Drove down from Atlanta and checked in. Went to the condo and it was nice, went to the ocean and came back and they said we had to leave as there wasn't payment!! Showed them the receipts and said they didn't have and brought security. Tried to call Booking and was referrred to Red Awning (?), Red Awning and there is no number, so you have text/chat with an overseas agent who just doesn't get it. They said they would call back and never did. So we sat outside the condo and now had to scramble to find a room to stay. Being last minute there was no place to stay, but one was found and cost more. Gulf Crest was terrible!!!!! Courtney Harris (MGR) said the reservation was canceled on the 7th and that was correct, but it was booked on the 8th and received confirmation for this on the 8th with payment receipt. Even as late as the 30th of July we received the rules from the condo and welcoming us to our stay 4 days away! They would not even call to discuss and only sent one email!! Terrible and should be truly ashamed and reflect on this and how it ruined what started as a nice trip to a complete disaster. For the next two days I was on the phone with Booking and got no where. I asked for a supervisor and never received one (in a meeting but would call back in 30 mins - it didn't happen). I tried for days to find a working number for Red Awning and there isn't one. Try to find one, you won't. It is all done by chat/text. Can you imagine, 3 elderly ladies and myself trying to find a place a stay and how shook up everyone was? After much discussion they finally reimbursed the funds back (at least in email, still waiting 8-10 business days) but the cost incurred for a more expensive place, last minute, lost time really killed the trip. For Gulf Crest they probably had it double booked. Forget these guys!! No one ever got back to us!!! Make it right!