My staff had recently won an award and I rented the property so we could celebrate together. The house was sufficient, great layout for a big group. We were all very excited about the paddle boards. We were quite aware it was off season but pleasantly surprised the boards were out near the pier inviting themselves to be used. We were putting the boards in the water before we realized there were no paddles. I called the rental company to see if they could help me locate the paddles. I honestly thought they would be able to help but quite the contrary it was excuse after excuse ending in being told the boards were "props" and there should never have been an expectations to use them despite their being photographed in the description photos and lots of reviews that indicated they had been used by previous guests. It only takes one ride person to taint an experience. If someone had simply stated they were sorry for the missing equipment I would have understood but being called a liar was too much! I tried on two occasions to have a conversation following the incident to make my complaint so I wouldn't have to review but no one would take my call or return my phone calls. Very poor service and a lack of caring to understand by the rental company.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: House was great. Check in process was not. We and most people who were required to check in at Paradise Beach Home were shocked that they could not get into there rental before 5 pm. I know this is the advertised policy of the company. Some people in line stated that they were told that their unit had not been cleaned yet and that they then went to the unit and parked in front of it and witnessed the cleaning crew leaving the unit several hours before 5 pm but management still would not them into their unit. Very inconvenient . Most other rental agencies make sure that the rented homes have electric locks that use codes and don’t require a visit to the office. Their was not enough parking spaces available for everyone to check in at 5 pm, the check in line wrapped around the corner of the building and at 5 pm the entire area becomes very congested. It simply is not the way to start a somewhat expensive vacation. In any event the check in process seems more for the convenience of management rather than customer. Many people in the check line stated that the would not use Paradise Beach Homes again just for that reason, they felt that they lost one half of a day of their vacation waiting un-necessarily to get into a unit. That being said, we enjoyed the unit, it was great except the air conditioner was a little loud but we got use to it. Two refrigerators, pool, dock, pier and location was great. Fans on the porch area would have been a nice addition since on the bay side sometimes their is no breeze. We have been to the Gulf approximately 10 times and I would rate this home the best so far. When we had an issue with the unit and called management, we were treated professionally and and the issue was promptly taken care of. We would consider renting the same unit the next time we come to Paradise Beach.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: House was great. Check in process was not. We and most people who were required to check in at Paradise Beach Home were shocked that they could not get into there rental before 5 pm. I know this is the advertised policy of the company. Some people in line stated that they were told that their unit had not been cleaned yet and that they then went to the unit and parked in front of it and witnessed the cleaning crew leaving the unit several hours before 5 pm but management still would not them into their unit. Very inconvenient . Most other rental agencies make sure that the rented homes have electric locks that use codes and don’t require a visit to the office. Their was not enough parking spaces available for everyone to check in at 5 pm, the check in line wrapped around the corner of the building and at 5 pm the entire area becomes very congested. It simply is not the way to start a somewhat expensive vacation. In any event the check in process seems more for the convenience of management rather than customer. Many people in the check line stated that the would not use Paradise Beach Homes again just for that reason, they felt that they lost one half of a day of their vacation waiting un-necessarily to get into a unit. That being said, we enjoyed the unit, it was great except the air conditioner was a little loud but we got use to it. Two refrigerators, pool, dock, pier and location was great. Fans on the porch area would have been a nice addition since on the bay side sometimes their is no breeze. We have been to the Gulf approximately 10 times and I would rate this home the best so far. When we had an issue with the unit and called management, we were treated professionally and and the issue was promptly taken care of. We would consider renting the same unit the next time we come to Paradise Beach.

Perfect place, everyone had privacy, very clean and plenty of bedrooms for 10 people. Will come back again. Wish it had an elevator for us two 75 year olds.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Ensenada Uno is by far one of my favorite beach houses we have stayed in on Pensacola Beach. As a local, we like to stay soundside, but also have nearby beach access which was a quick walk across the street. We had 7 adults and 4 kids and there was plenty of room for all of us. The home is incredibly spacious, has all the amenities, and was very clean. The two refrigerators was especially helpful with the large group that we had. The beds are comfortable but a little low, however, that did't really bother us. We enjoyed sipping our coffee on the master bedroom balcony every morning watching the schools of mullet and sting rays swim by. There is ample seating for everyone to enjoy a meal outside, we hired a hibachi chef who cooked for us poolside. All in all, it was a wonderful beach 'stay-cation' and I would definitely recommend renting this home.

Perfect place, everyone had privacy, very clean and plenty of bedrooms for 10 people. Will come back again. Wish it had an elevator for us two 75 year olds.

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Problems w/ House:1. Pool heater didn't work & found out when working only heats up 10 degrees2. TV not HD3. TV was not connected to DVD and surround sound didn't work4. Master bath tub drain was broke5. Pool pump not big enough and air is in line making noise as water is pumped up to roof for heating 6. Beeping noise for days in utility closet7. Back gate doesn't close8. Gas Grill

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The home was perfect and exceeded our expectations across the board. It was spacious, well decorated, and very clean. It had everything we needed for our family reunion. We all loved fishing and swimming off the dock, hanging out by the pool and spending time on the deck. Everyone was extremely pleased!

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Love the house, pool, pier and location!

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Good experience.. A few bumps in the beginning but it all worked out Ok... I'd like to add that the plumbing (especially in master bath) needs attention. NO (0) Cold water pressure in tub and very minimum water pressure in Shower. Too nice of a master bathroom to not have enough pressure to rinse shampoo out of your hair.. :-( I was under the impression that it had a boat lift and it was broke. Should have been disclosed at time of rental. My boat got banged up pretty good on the dock and had to anchor it most of the week... Ability to use the elevator would have been nice... Really loved the property and will try to rent again.. Hope these things will be addressed before next summer...

Rating Details: The property manager was somewhat unhelpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Rented this spacious home for spring break in mid/late March, traveling with our five children and grandmother. Specifically chose this home because it was advertised as having a HEATED pool and knowing that mid March can be a cool time and that our pool loving kids would enjoy being able to use the pool because it was heated. Upon arrival, management company rep was friendly but did ask if we had issues to wait until next day business hours to call as she was on call that night. The home is beautiful and has a fully stocked kitchen that was perfect for our large family, but a kitchen chair and stool were broken as well as a deck chair when we arrived. The pool was frigid and dirty upon arrival. We attempted to contact management company and had to call several times as they did not return my calls. The pool was eventually cleaned and heat was turned on in pool at the end of our trip. It had not been turned on prior to our arrival! Overall beautiful home that was perfect for our family but in need of some maintenance. Advertising a heated pool is not accurate as owner does not turn heat on until close to beginning of April. Management company while nice and pleasant to speak with did not follow up with me and I had to call them back repeatedly for answers to my questions in dealing with house issues.

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a wonderful time during our stay and the house was perfect. Suggestions might be to evaluate the cleaning crew....could have been much cleaner than when we arrived......light bulbs out, coffee pot broken, and some personal bathroom items left from previous users but the unit itself is really nice.

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was great.a wonderful location. Great place to watch the 4th of July fireworks. We towed our boat there so the dock was a bonus. Great pool. The beds were not so comfy but adequate. Everything we needed in the kitchen. The only negative was it looked like a rush job on cleaning. Still sand on the floors and dust in the corners, kitchen counters were still dirty. Crackers under the couches. The bunk room was great, but very small. We would rent this house again.... But would ask the staff to inspect it first to be sure it was cleaned.

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We love this house; this was our second stay. Housekeeping needs more attention. I spoke with assistant mgr at Paradise to share my concerns so unsure they'll be addressed. We'll be back next summer!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The entire process was very smooth. I was allowed an early check in and a late check out, so thank you for accommodating that request. The only thing that was sub par was the entire vanity in the master bathroom was hanging off of its hinges. The maintenance man stopped by on day 1 to fix it, but left it clamped open and never returned to take the clamps off the next day. Also, the pool was advertised as "heated" and was not. Other than that, the house was beautiful and the vacation great!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This house is very nice. 5 minute walk to the beach and the pool is great. Even saw dolphins close to the dock. Only reason I rated general condition a 3, was that there were a couple of plastic outdoor chairs that were broken, and the propane tank for gas grill went empty on third night right in the middle of cooking dinner.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My husband and I were here for almost three months, and it was the best decision we ever made. The owners were lovely, and the property management company (Paradise Beach Homes) not only instantly responded to any requests, they went above and beyond.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our party of 10 just loved this house with its scenic water views, pier, pool, and ample bedrooms and baths for all. We rented paddle boards for the week and were able to have a pontoon boat for a couple days because of the convenient pier. My father is 92 and he loved sitting on the decks and watching all the water birds, dolphins, and jumping fish. A top notch rental!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Plenty of bedrooms and bathrooms, spacious open living areas, all new appliances furnishings and a pool!!! We had a lovely time and would do it again. Thanks, Kramer!!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was a private sound front property, pet friendly, with a pool. It was awesome. We tried to book a few more weeks, but it was already taken. We would definitely come back. Thank you Kramer! God Bless!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a wonderful time. The house was terrific. Sunrise and sunset were amazing from the pool area. Would stay here again.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The Good:Dock Fishing/boatingOverall clean houseGreat view of soundThe Bad:Boat trailer in front yard and weeds growing by pool.Pensacola Beach busier than expected.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Really enjoyed our stay. Paradise staff very helpful especially Mona. Nice house, well kept, great location. Chad with HVAC company took good care of us while repairing one of the units. Pool man did a good job too as did lawn maintenance. Nice community, good neighbors. Construction next door but not a problem for us.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great property. Perfect for entertaining. Our second trip here and we will be back again.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect Pensacola vacation home- large home with modern decor, private pool between house & the Sound. Dock provided for some great fishing! Just minutes from great places to eat. Walk/Bike path right by home & beach is just a quick walk. Thoroughly enjoyed this experience!

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved the location of this property. Being on the sound gave us so much more to do. We fished and paddle boarded everyday. It was so calm and relaxing where the beach had a lot of jelly fish and rip warnings. Beach is a 5 minute walk and is very beautiful too. The house was great. There are a few improvements I'd recommend but overall thought it was very comfortable and had everything we needed and more. The kitchen chairs could be a bit sturdier. The outside couch cushions need to be replaced (Stained badly). The cabinet under the TV in the living room is broken. Would have paid extra for pool heating but it wasn't an option. Disappointed that we were unable to check in before 5pm on the day we arrived. I would have paid extra but that also wasn't an option. With all that said, I'd definitely rent this property again.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great house on the sound with a pier! What more could you want? Oh yeah.. a pool- wait! It has that, too! We lucked out with the perfect vacation house for our group of 15! Enough room for everyone to spread out but we all ended up either at the pool or on the pier fishing when we weren’t paddle boarding or swimming in the sound. Will definitely return to this house.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great house on the sound with a pier! What more could you want? Oh yeah.. a pool- wait! It has that, too! We lucked out with the perfect vacation house for our group of 15! Enough room for everyone to spread out but we all ended up either at the pool or on the pier fishing when we weren’t paddle boarding or swimming in the sound. Will definitely return to this house.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The bathroom in the upper master bedroom facing the pier does not have good plumbing. When taking a shower the water fills up like a bath tub, maybe the plumbing needs work. The sinks in the same bathroom had the same issue. It would have been nice to have elevators because if guest have lots of bags, carrying them up and down the stairs is a task.

We had a wonderful stay here: it's a beautiful home on the sound with a private pier and easy access to the beach. The property management company was great - and our check in was quick & easy. Overall great experience for our families.

We had a wonderful stay here: it's a beautiful home on the sound with a private pier and easy access to the beach. The property management company was great - and our check in was quick & easy. Overall great experience for our families.

CLEAN, airy and bright, with tasteful, simple beach decor. Beautiful view. Bathrooms galore. Saltwater pool was great. Lots of outdoor seating, (lounge chairs pretty uncomfortable though). Beach a short walk away. Kitchen has everything you need. Loved the convenience of the 2 fridges! House is showing some wear and could use maintenance here and there, but nothing that was a deal breaker. Would have loved a pair of chairs for the inside of the master bedroom. The outdoor chairs on the master veranda were sadly less than comfy (new cushions could help), but you can't beat the view for both sunrise and sunset. Great master bath. As other reviewers mentioned, the beds have no box springs, so they are very close to the floor, which is difficult for some to manage. The mattresses were ok but a box spring could really elevate the comfort. Loud construction going on next door was a real vacation-vibe killer. Hope for other renters that will be done soon. But overall, it was an excellent, and very clean house to call home for a week. This review lists a few things we wished it had- but they are really just observations that could elevate the comfort of this really wonderful vacation property to the next level! Would recommend!