It was too noisy. Apartment beside us was having a party and nothing was done about the noise.

It’s a 2 minute walk to the beach so that was ok.

We were 8 persons in the apartment. We didn’t have water to take a shower or brush our teeth or flushing the toilets. It was horrible The most important resource which is water and there was none., also there is no parking just on the street and that was not ok!

Honestly not sure why others haven't reviewed 5 stars, or why people haven't left reviews. Laguna Hotel is a hidden gem (almost literally) because the hardware store below. The hotel is situated above Hermandos Hardware and you wouldn't realize the apartments above were guest rooms. Let me start with the location. It's conveniently located about a 6 minute ride from San Pedro Airport towards the north, and about a block and a half from the north end of the strip of beach front restaurants, bars and grills. You're very close to downtown San Pedro where the nightlife is mostly at. 10 out of 10 for location. We'll move right into the apartment itself. Huge, roomy, spacious, comfortable, plenty of lighting. Lots of sitting and lounging options. It has a perfectly sized kitchenette outfit with a small stove, microwave, refrigerator, coffee maker and all the kitchenware you need if your eating in-house. The apartment also has a small kitchen. Past the common area is the bedroom and bathroom. Huge bedroom with lots of space for your luggage and personal belongings. The bathroom is equally as big for the bathroom. Large, oversize shower (that has plenty of water pressure 😀) making it comfortable to clean off after a day outside. They did provide really nice shampoo, conditioner and body wash. I actually preferred it over what I brought. The bedding arrangement was quite comfortable to relax and sleep in. The mattress was a little on the firmer side but very nice. The pillows were the same as the mattress...slightly firm but manageable if you are a pillow folder. And the linens were exceptionally soft and lightweight. The combination of the linens and furniture made us rest easy for the next day of adventure. There is a ceiling fan in both rooms, and only one A/C unit in the bedroom. If you're new to this, my advice is to barely crack the bedroom door open if you're running a/c at night so it creates a small pull into to other room.

I'm seriously hard pressed to find any aspect of my stay (at the hotel) that was wrong or I disliked.

The rooms were equipped with everything we needed. It was very clean. Little living room a huge plus and the microwave and refrigerator especially very convenient. The bedrooms were huge and the beds were absolutely comfortable. Water in the shower very soft and hot and cold huge plus. Roof was very nice and the views were breath taking. Balcony had great views also. All bathroom amenities including the cottonelle tp appreciated. The manager was very friendly and helpful and made sure we were satisfied at all times. I'd stay at this hotel again for sure and the location very good as well 30 seconds to a minute from the beach.

The rails on the balcony were a little low feared the baby falling over and could use some gate or something at the top of each staircase. Just suggestions to make it a little more family friendly.

Thinking about finding a boo on the island and taking them back to your room u paid for, for some private time? Well you could forget it! Absolutely no outside people/friend/boo can come to your room 👎 and the staff stalks your room and monitors you to make sure of it. They also go and take your things without your knowledge and hold it and won’t say anything until way later! Unacceptable! don’t even bring a friend or the owner will stop them and insult them 💔 I’ve never been so embarrassed I hope this message finds you and u don’t book so u don’t ever have to experience this 🙏🏾🙏🏾🙏🏾

Its location and all amenities!

Bottle water could be provided!

I booked on booking.com and got my confirmation and everything however after paying 8bzd for a taxi to get there I was told there are no rooms and I was dismissed at the door while the person had another person in front of them finding them a room. I don't knw what else to think except it was because I was black and a local that made them treat us like that but im never booking a room there again.