The location, the food, the staff. We had a very enjoyable stay. The staff was very kind and helpful. It was fun dining in our room as opposed to in a dining room like many of the other ryokans in Hokkaido that we stayed at. When you arrive at the property, you book your meal time and they will deliver the food at your designated time. After the meal, the staff will take your plates away and make your futon for the night.

接待人員服務親切

泡湯環境不夠清潔，淋浴區域地板和牆面應常刷洗

So glad I picked this small ryokan vs one of the big hotels. The staff were super kind and accommodating. The in-room meal was fantastic and the small onsen was never crowded. I even had it to myself a couple of times. The shuttle from the train station and to Oyunuma is also very convenient.

Facilities are a little bit dated but clean. Location is isolated and maybe 15 mins from the Main Street shops. Had some trouble organizing pickup from the train station but they did finally respond at the last minute.

Away from main thoroughfare but still within walking distance to areas of interest. Meals are all served in the room which is great! You can eat in the quiet comfort of your room and enjoy the peace and quiet. They only have one type of water for the onsen and the indoor and outdoor bath is not big but sufficient enough.

Nothing

staff were professional, respectful and friendly

The room I stayed in was a large sized room. the futon was very comfortable. The breakfast was very representative of Japanese styled breakfast. The public onsen was small but comfortable. The staff was very friendly and picked me up from the station.

The return to train station shuttle around 12pm was not available anymore. I wish it can be resumed.

small onsen, baths were almost empty, staff was super helpful. Super relax in a great atmosphere, highly recommended.

everything was perfect

Small ryokan with good services

The room was small