Reggie Kray stayed there

Food so so

Free parking and next to the river

The room was not as it looked on the photos. The premises is run down and in need of renovation/decorating. The cleanliness was not of high standard. For the price we paid I was quite disappointed overall.

Excellent service from every member of staff, Friendly & most welcoming.

That's just it, there is no Fault with the place.at all

Very friendly. Great location and food

Nothing

The bed and facilities in the bedroom were fine as was the bath room, which had been modernised. Breakfast was full English which was good and plentiful which met our needs. The staff were very helpful and very polite and it was a good base for our weekend visit.

We had read the reviews so came with the right expectations, and although the hotel met our needs it is a very tired property that would benefit from paint up externally and internally. We would suggest the the bedrooms are painted in a lighter colour above the dado rail on the non feature wall, this would brighten the whole room.

Breakfast was good but not much options

The noisy room!!!!! The noisy doors everywhere and the noisy floor. Kept me awake until 4am. Absolutely disgraceful and will not be staying there again

Staff was very helpful and friendly - accommodated our late check-in and were very helpful with answering questions and giving recommendations. Rooms very very clean.

It was very hot in the room (even with open windows) and the place was quite old.

Location was a 20 min walk to the city and driving distance to broads

Windows didn’t open much and was a bit warm in the room.

Staff very polite food and drinks good value

The property disgraceful room nice veiw lovely but outside of property window frames/door frames rotten paint peeling carpets dirty toilets dirty

The hotel is tired and dirty. The staff are overwhelmed and overworked but very nice. The room was just okay but on the whole the hotel is so tired. Breakfast was awful tio

Most of it

The rooms were great, very clean and beautiful gardens, river.

The food.

Location was great, but not good having a road-facing room.. lucky I can generally sleep through noise!

When I asked about opening windows wider, I was advised they were on child-proof lock cables, and locked. I had to demonstrate they could be opened by an adult

Friendly staff, sadly no handpulled beer though. Food ok and reasonable price.

Buffet breakfast over cooked and chewy. Not convinced by the extra charge for coffee at breakfast

Staff were extremely helpful!