staff

This was a lovely hotel and it is hard to beat the location in north Norfolk. The room was comfortable and a good size. I asked for a quiet room and we got that as we were in the part called the Herb Garden which is just a short walk from the main hotel. The staff were all very friendly and helpful, you could not ask for a better set of staff. Breakfast was a treat, a good size English breakfast that filled us up for the day. The car park was very large and we could park within a couple of metres of our room.

I marked the hotel down because of one item. I appreciate that this is what is called a 'boutique hotel' but the choice of food for the evening meal was poor. A very short choice of main meal, this was not helped on one evening when the best choice (in my opinion) of Gressingham Duck was not available as they had run out. This was at 7pm in the evening! To be fair the food when it arrived was well cooked and delicious but a greater choice is necessary.

location, nice room, good breakfast

nothing

we were luckily offered a free upgrade to a room with a walk in shower - the room was spacious & we could park the car nearby. Staff were super friendly

nothing - all was very good

Magnificent hotel.. been coming for year.. well run.. comfortable.. staff brilliant.

The food was beautiful, well thought out, and locally sourced. The room was tasteful and comfortable with plenty of space. Above all, every member of staff we met were polite, inviting, and incredibly friendly - they made our stay extra special!

Nothing... everything was above and beyond perfect.

The setting, decoration, food was fab and staff brilliant!

Our room was freezing, all radiators were on but not enough, I’m still ill now from our stay..

very open loving setting

nothing

Excellent location… fabulous room, great breakfast Staff were very friendly and helpful Absolutely loved it !!

Nothing

The service was great. The hotel was very quiet - we stayed on a very cold frosty Monday in December.

lovely decor, well kept grounds, clean, great bathroom toiletries . very good food

we had good weather but with the outside rooms it would a problem going to the restaurant if raining

The rooms, the fabulous staff and the food

That one room didn’t have a shower except for one over the bath which was too hard to use easily

not great value for money

the room 4 needs some attention , bathroom door don’t close , carpet is wearing thin .

comfortable room with nice view of the sea, friendly and helpful staff, nice food

being critical, the cost of the drinks was a bit on the high side

The position is marvellous , the staff were warm and friendly, dinner was good and the room comfortable . Thank you

See above

The hot tub outside the room, the friendly staff and the breakfast.

Cant think of anything

Sunday lunch in the conservatory restaurant followed by breakfast the following morning were first class. The view of the sea from the front door of the hotel is amazing!

Good location, friendly helpful staff. Rooms generally fine, ones with outside space far better.

The room was comfortable and functional but the refurbishment and bedroom design company didn’t understand the basic needs of visitors. Examples - No plugs with USB’s. 3 of plugs inaccessible. No case stands. Shower excellent also Shampoo Conditioner and Body Scrub however colour all the same and label too small to read without glasses.

Loved the comfy bed & slept well. Food was fabulous & the staff were absolutely brilliant.

No drawers in room & could have done with more power points. But these are minor observations, not complaints.

Lovely room.

Food and drink prices a bit high.

Super friendly and helpful staff

Staff and food were excellent

Uncontrolled dogs barking and running riot

Quality of food. Location

Cost of food