Only Location is good and entire Resort Staff was very rude and bad. None of the person in the Resort understand English and if you have to struggle for a Tomato ketchup then it's the most unprofessional Resort. Indian

Only Location is good and entire Resort Staff was very rude and bad. None of the person in the Resort understand English and if you have to struggle for a Tomato ketchup then it's the most unprofessional Resort. Indian

The hotel is beautiful with the outdoor pool being amazing!

It was a bit annoying waiting to get to the mainland at times. We didn’t find the staff to be as friendly or helpful as we did at other hotels we stayed at in Vietnam.

Facilities

Very less vegetarian options

The room gave us the home atmosphere and very clean. Meals in all day dining restaurant was great!

short staffs in the restaurant.

Food and drinks at the venue were really nice as were all the colleagues. Breakfast was magnificent. There was a little mix up between the staff about what package we had paid for but that was fine and we ate at the a la carte restaurant. There was some work being done on the beach and some rubbish around which I think came in from the rains/storm previous evening. Pool was very nice and pool bar too but the pool could have been a little warmer. Overall very nice stay on own island. Would return :)

All was good, pool temperature maybe a little warmer

everything !

nothing it was awesome

The environment is cozy, nature & relaxing. Good maintaining the property, gardening, & equipment plus cleanliness The Spa & Salon are very good

Should have more restaurants at least another Asian restaurant For the room, should have magnified glasses in the bathrooms The wifi should improve

unique location and spa service

food is mediocre

The hotel is stunning, set on a private island you get a boat transfer to mainland which adds to the experience. The hotel has all the typical resort features and everything you could need. We only spent one night here but wish it had been a day longer to properly enjoy it all. The breakfast was also fab!

The a la carte restaurant wasn’t great. The service was slow and the food was average but expensive. We were a big group though and I think it’s relatively new.

lovely expansive property

dinner was very poor and paid for Buffett but not good value for money

Beautiful location.

poolsite and location and food

staff bad in english

Everything from the staff who greeted us with a genuine smile no matter what time of day, decor which was decadent and pleasing to the eye (not to mention that they had beautifully folded towel art, rose petals on the bed and in the bathroom, and a special cake and fruit platter in celebration of our honeymoon), food that was not only beautifully presented but was some of the best quality cuisine we have had (as well travelled foodies that is a big thing!) and all the facilities (the pool side bar, and the spa where my wife and I had a relaxing massage, body scrub and foot reflexology) were of the highest standards.

We seriously couldn’t find any fault with the Vinpearl. Everything was above expectations.