Staffs were so calm and composed, they took good care of guests. We have been asked regarding our comfort regularly to make sure everything was well.

Sometimes our call to in-room dining service was not picked up . We need to call one touch service and they have responded immediately and connected us to in-room dining service.

Clean upscale

Slightly further away from important places

Chef Mumtaz was very attentive and helpful when I mentioned that all the food had too much chilli for me to eat. He ensured that I got something to eat.

1. My room had a left over kathi roll in the study table drawer that had been lying there for I don't know how long. When housekeeping came in response to my complaint, they picked it up but didn't clean the drawer! The drawer had some liquid that had leaked from the kathi roll. 2. A glass in my room was dirty 3. Room service was slow

Only the Location was good

Everything was wrong from checkin to checkout, stay not coordinated with front desk, lifts not working hassle affecting working lifts, unclean, pillow covers from last stay left in room… i prefer not to stay here next time… hungry for money wen they know due their inefficient management everything went wrong with our stay.

Scenic view from 9th floor and room ambience

I booked my reservation from booking but it didn't got updated in holiday Inn application So there's was a slight delay I had to wait for confirmation

The Hospitality was outstanding

NA

The staff, the food and the location

Cleanliness of the bathrooms, small size of the gym

The breakfast was excellent and had a good variety

it was very clean, breakfast was delicious (best masala dosa), beds very comfortable

pool could not be fully used due to children’s swimming school occupying the whole pool most of the time. parents of kids in swimming class filmed the whole time (us as well!!) and occupied all sunbeds and removed our belongings on the sunbeds without asking. staff didn’t manage to bring and restock pool towels.

Everything

Nothing

Everything

AC cool6

rooms

no mini bar , bad room service

Location Size of room

The bathroom sink tap and drain need to be changed. Very old. The shower holder is loose. A few times, the bathroom was smelly The floor corridor was warm with an unpleasant smell.

Nice , Clean and comfortable