Location for visiting

Cardboard cups,,wooding spoons, no biscuits,no extra blankets.

Really lovely modern hotel with nice sized rooms and excellent facilities.

The double bed was two single ones pushed together which is fine but they were different heights and not done very well so kept waking up on the ‘gap’ so didn’t have a great sleep which is a shame because we had a lovely room.

From the moment we arrived the girl on reception was friendly chatty and just , brilliant 🤩 all the staff in the bar a young blonde girl and a young man where again friendly and chatty and brilliant 🤩 when where leaving another lady was again so friendly and nice and gave us all a cuddle 🥰

Nothing

Very friendly staff and good sized rooms

The staff are very friendly and helpfull

Not keen on having my window without a restrainer cable on, as we were on the ground floor so had to sleep with the window closed. Could also do with a bottle of hand soap next to the sink.

Struttura pulita, come in uso uk non rifanno la stanza e se consumi qualcosa lo devi riferire alla reception

Colazione scarna essendo effettuata in struttura convenzionata,non tutte le pietanze del menù erano disponibili. Piatto doccia estremamente scivoloso

It was clean and staff were friendly

Modern rooms, new bathrooms, good soundproofing, free parking, restaurant on site, easy checkin, lounge area for meetings , etc. What it maybe lacks in kerbside appeal is more than made up for in the welcome, the cool rooms with modern art, and the staff who are always great.

Nothing wrong here. There is no late bar / food, but it's central for other amenities.

Good value, clean, comfortable, very friendly. Great shower. 2 minutes from a nice Starbucks for breakfast. Comfortable bed. Easy access by car, with car parking. Felt like a safe area. Surprisingly quiet.

There was confusion about whether they were still listed on booking.com TV turned itself on!

Everything was better than expected

There was nothing we didn't like

The staff were very friendly and welcoming. The facilities were clean. The place was good value for money, very reasonable price for a one night stay. Did the job.

The 'double' bed was tiny. Closer to a single than a double (as advertised), so it was an uncomfortable sleep with two. Also, There were no lamps in the room, which I feel is needed.

Extremely lovely and friendly staff. Delicious breakfast.

The room was ok basic . bed was comfortable. Parking easy. Staff were very good with helping bringing fan milk etc . Turns out our booking wasn’t on the list luckily they were not busy and had space. Not far from beamish as was the purpose of the trip

The town centre is really shut down boarded up have to drive elsewhere for a decent meal . I don’t think I’d go back to Stanley again. No breakfast but there is a adjoining new restaurant called rangos I don’t think it’s the hotel but must have a link ? had one breakfast was really horrible not fresh or tasty at all , but reheated and not even hot either. I left most of it . No one else in there tells a story I guess. I’d go elsewhere for food .

Very clean and spacious, sofa bed little uncomfortable but for 1 night can't fault at all

Better quality sofa bed but still 10/10

Staff friendly, good location for what we was there for, bed comfy and room clean.

The sink in the bathroom was blocked and the door did not lock on the inside.

The location was perfect for me as I have family who live in Stanley. I travelled from Anglesey N.Wales on the Thursday for a family wedding on Friday. I'd already booked the venue for 2nights but needed somewhere for the 3rd night so booked Hotel 52. It was great and met my needs.

The check-in could have been a bit smoother as the room wasn't ready for 3pm so we went to Rangos for a drink (it's a new restaurant) just opened that day so wasn't a issue.

The room was very clean and comfortable. We stayed in room 18 with the kitchenette facilities which were more than adequate, however I think plates and more cutlery could have been supplied in room.

All good

They were doing work in the restaurant/bar so couldn’t get breakfast, would of been nice to know in advance.

it was clean

very basic no restaurant or bar it was just somewhere to sleep.

Everything was fine but very disappointed with not having breakfast and not being told beforehand that restaurant was closed

No breakfast

on ground floor , nice and warm radiator s we’re on

no restaurant - under Refurbishment. Missing glass shelf in bathroom ,shower door had no runner to hold door in place . Shower very noisy. new toilet roll holder had been fitted, plaster dust all over floor , Brackets on the wall, under the mirror but something missing?, cracked window , tv was originally on a bracket on the wall but now on dressing table which was too low to watch in bed . and no where to put anything . no chairs to sit on, there was only 4 hangers good job only staying 2 nights . several cracks in wall plasters. Expensive for what it was . Staff were all friendly and helpful.

Staff were great and very helpfull though hapered by the lack of listed facilatys

No food

Room ok and staff friendly

No bar or restaurant facilities and wasn't told about it in advance. Extremely noisy from the room next door until 3am spoke to reception who knocked on their door and it stopped but then restarted at 7am and continued until we left at 10.30am. We had hardly any sleep at all during the night. I would like a full refund having spoken to the receptionist before I left this morning.

The beds were comfortable, nice linen.

The whole experience was just dreadful. On arrival we were told that there was no food, the restaurant was closed. So no breakfast or evening meals. We had a 5 year old with us. Our first morning we had to go to Asda for breakfast? Easter Sunday our second day, Asda was shut, so we bought food from Asda and ate in the room, not what we were expecting when we spent £350? The room smelled of damp really badly, to the point they had an electric smellie installed. No window to open in bedroom or bathroom. One huge window in bedroom, had to have blind closed all the time for privacy, as overlooked by residential properties. Where the hospitality tray was we couldn’t plug the kettle in due to there being no socket. We had to plug kettle in by bedside table on the floor. Not safe at all when there is a 5 year old in the bedroom. We stayed in a family room, we had one chair to sit on and 3 coat hangers for 4 of us? There are supposed to be six each. The double bed had two bedside tables, but only one bedside lamp. The two tiny single beds didn’t have bedside tables, lamps or even sockets, so we couldn’t charge phones or I pads up. We didn’t have Wi Fi in the room even though advertised free wi fi, same as the breakfast. Had to ask for a hairdryer and a remote control for the TV. When they gave us a remote it came without a back, so the batteries were exposed, again so dangerous with a 5 year old. The door lock was broken, it took ages to get ourselves into the room each time. There was not a wardrobe, so there were no spare pillows or blankets. The room was very cold at night I think they must have turned the heating down or off, as we couldn’t regulate it properly. The TV was pleased on the wall opposite the double bed, so not all beds could see the TV. No bottle of water, tissues, had to keep asking Karen for top ups of so many things. I asked for housekeeping but didn’t get it we stayed 3 nights? We took our rubbish with us no housekeeping.

Cracking stay and very clean, quiet nights sleep, unfortunately the restaurant was closed due to refurbishment so check first as we was looking forward to a nice breakfast to start the days visit to beamish museum.

Restaurant closed for refurbishment.

The Hotel was clean and quiet and the staff was very friendly and we will definitely visit again in the near future 😊