-La struttura è in una buona posizione e a un buon prezzo. -Il letto è molto grande e comodo.

-Le pareti sono molto sottili, si sentono tutte le persone che entrano nel palazzo. -L’acqua calda è finita prima che riuscissimo a farci la doccia entrambi. -Non c’è la porta del bagno. -L’host non risponde ai messaggi.

gute Lage, angenehm Eineichtung

Badtür schließt nicht

Stylish and comfortable room with a good shower, hot water and a comfy bed. We liked the contactless check-in and being able to come and go as we pleased with our own keys.

We couldn't get the TV to work! And we would have liked more pods for the coffee machine.

Nos encantó, toda la habitación y baño limpio y muy nuevo. La calefacción siempre a punto, se estaba genial.

La entrada es bastante vieja y se podría reformar un poco para hacerlo agradable .

Great value for money, room was lovely and modern. We checked in ourselves so didn’t even meet any staff. This may have been an issue for some people but we loved it

Some more coffee and tea would have been great but this is such a small issue

The location is very good, 20 min walk from the central square. The room was quiet, clean and comfortable. The self checkin service was very convenient.

The only negative thing we encountered was that in the morning there was no hot water in the bathroom. We had to go in a hurry so we did not have time to contact the property.

I wasn’t going to post a review, as I formally submitted a complaint to Booking.com regarding our recent stay at WOK Rooms. However, given that WOK Rooms have not replied to our complaint, I feel I am given no choice. Upon arriving at WOK Rooms, we were greeted by a front door which someone had quite clearly tried to force open. Although locked at the time this was unnerving and set the tone for the 'stay'. We were then told our key would be in the box behind the door. To our shock, this box was unlocked, and not only contained the key to our room, but also the other 3 which WOK Rooms also offer. This means that anyone who gained access through the initial front door, could then easily access any of the rooms available, this is a clear and quite dangerous security concern. We took our key and headed up the stairs to our room, where we were greeted by our door, which had no handle on it and instead was on the floor in front of the door. I reattached the door handle and entered the room. The room was dirty, thick with dust on the surfaces, with a curtain which had half been pulled off the wall. As if this wasn't enough, there was fresh blood on the bedsheets, on the floor by the door and there were also stains on the fresh towels. The shower was broken, had one glass screen which was hanging off. We tried to contact WOK Rooms but were greeted with a phone which just rang through, and on the basis of all of the above, decided that we could not stay in the apartment due to both safety and hygiene issues. However due to it being so late in the day, we could not find any accomodation to move to for that night. This meant we had to stay the night. Upon waking up we noticed some small bugs on and around our pillows. Whilst I do not have a picture of this (We left quickly) I am confident that they were bed bugs. We had to pay for hotels for the final 2 nights of our stay in Brussels, which were expensive, which is simply not acceptable.

La decoración de las habitaciones y que la cama era cómoda.

La ventana de una de las habitaciones no se cerraba. No había armario ni mantas extra. El barrio no está mal pero la ubicación (la calle en concreto) es un poco turbia. Sobre todo, lo que no me ha gustado ha sido que he enviado varios mensajes a los propietarios y no me han respondido.