Great ambience

Very nice

None

Environment and calming

Design and material of construction

nothing

receptions is bad at communicating, too much noice in the place that affect your sleep, and its not the same as the pictures

Nothing specific but all the services are superb. Excellent view Made our honeymoon perfect.

None

fantastic service,wonderful, kind courteous staff, fantastic room and spa bath, beautiful pool.

The room was excellent! The pool was excellent! The access to the pool from the room was superb! The jacuzzi inside the room was awesome! The serene surrounding was lovely!

Disappointed with the food. Tasted so and so only. I was expecting the 3-course romantic island dinner food to be superbly good, but it was just OK.

The hospitality was unmatched! The entire staff was great, special thanks to Medina for the spa experience, Amin, and Faysal from the restaurant. I wanted 1 night to relax and that is exactly what I did. The villa jacuzzi was amazing and the villa spacious and calming. I also requested an early check in and they were able to accommodate

Maybe just a little more responsiveness on booking.com pertaining to my request for an early check in

i loved the atmosphere and ambiance of the whole place. the staff were all amazing and extremely helpful

nothing at all

privacy and cozy

cannot use jacuzzi when raining as the water get cold

No kids allow, pool was not congested. The availability of sarong and the option to purchase. The buffet breakfast was good. Staffs are friendly.

Option for brighter lighting. Better quality toilet paper. Room 15 light bulb needs to be changed. The red tilapia inn the pond next to the guard house desperately needs clean and oxygenated water.

a great place for city & romantic escape. definitely will come again!

Environment and staff service

Perfect

An oasis of quiet in the heart of the city. Off-street parking and very private and quiet grounds, with running water that blocks the hum of the city traffic. Our Luxe Crib room was great - very clean, quality bedding, spacious bathrooms and an outdoor patio with private jacuzzi. Staff were friendly and helpful, and the breakfast was excellent - fruit, yoghurt and muesli on the buffet, and then they also have a full all-day breakfast menu with both Western and local options.

The only thing that wasn't perfect was we could hear a little noise from the stairs and water running in the next room, but this wasn't really an issue at all.