Hotel is under major refurbishment but that didn't bother us in the least. Location is brilliant and staff are even better. Beds are all new so was really comfortable.

The hotel is worn but clean. They are working every day to improve it

Location

Rooms nothing as described and filthy

Nothing at all.

Everything!

I liked the seafront location of the hotel

The kettle in my room had rusted, I asked for replacement and they never changed nor cleaned my kettle. My toilet paper finished they never gave me more. They never cleaned my room the entire week of my stay at majestic hotel. The bed was small.

The staff were very friendly and helpful. The breakfast was lovely (good quality bacon and sausages) and the waiting staff were friendly and attentive. Nothing was allowed to run out!

The location is good.

The building is too tired to continue in modernised

Nothing

Everything all the mold on the bathroom ceiling was very bad and the room smells really bad I will never go there again

The breakfast and the location was good.

It was a very hot day on Saturday only one small window about 8ins that we would open the rest of the window was painted down and can’t be open. we had Ant power all around the carpet edges plus the ant was crawling over the dresser my husband suffers with asthma and the dust didn’t help he’s breathing.

The location of the hotel was great. It was walking distance to the tennis (Devonshire Park), though it was exhausting on such a hot day! But right opposite the beach for a quick cooling dip at the end of the day. The breakfast was fine, though a bit of a palaver to get some toast.

The room was hot, with only one opening window. Outside of that window there was a ledge covered in cigarette butts, earbuds and an old drink bottle. It would be easily reached and take less than a minute with a dustpan and brush to clean it up. Though we asked twice, it was not done. There was only one bath towel provided for 2 guests; no hand towels or bath mat. This was not addressed when we asked three times at the front desk. There were no glasses for water, no teaspoon for making tea, no bin and finally no toilet paper. We had to go down to the front desk again to ask for that. The bedding was stained, very yellowed and thin polycotton. We left the key at the front desk to make clear we were not in for the whole day, and on our return later that afternoon, the room had not been entered or tidied, no additional towels and rubbish still out on the window ledge. We couldn't make a cup of tea as the only 2 teabags had been used the evening before. The pictures of the rooms shown on booking.com bear NO resemblance to the room we had.

Location was good

Room was very hot, with little circulation. Shower was intermittently warm and cold. Bed was relatively uncomfortable

Location was good

Some of the hotel could do with updating

The room was quiet and was quite spacious - twin bedded room for single occupancy. The hotel is on the sea front and is within reasonable reach of the main attractions. The hotel met basic requirements.

Like a number of large hotels in Eastbourne, it could do with some investment to generally improve the facilities for guests.

Beautiful location. Very big room, perfect for what we needed it for. Upgraded on arrival

Limited parking but luckily we found a place down the side road

The beds were very nice sized single beds with very good pillows Plenty of room for three adults to share Tea and coffee in the room as well as kettle 24 hour reception and very friendly

Had a few problems with bathroom. Toilet seat broke off and we could not get any cold water in shower but where given a room to have a shower in morning Hot day so room was very hot but once fan and window opened better

Value for what we paid

Very dated and very expensive bar

The breakfast was OK

Our room was ill equipped - 1 bedside table & 1 bedside lamp between 3 people. Window in a disgusting state

Bed was comfortable.

Hot spell and windows could not open. Had to leave door open as much as possible to get fresh air in. Breakfast limited. Small cups. No decaf coffee so my wife could not have hot drink. Sausages were overly bland. Plates for hot food were cold. Limited to three Half slices of thin toast. Hot water for drinks was in a home size kettle-jug so had to wait for it to be replenished. The Room tv did not work so had to go to bar to watch Euro’s football and wall tv in there too small. Contacted hotel weeks in advance via booking.com link which apparently they did not receive, asking for a ground floor room or near a lift as my wife had mobility problems. Was allocated a room on 2nd floor furthest from the lift. My wife has very obvious mobility problems and still given this room on arrival. Even if they hadn’t received my message they should have realised she would struggle.

Did not have any

The shower door didnt close. Visible dirt on curtains and Wall. Showerhead mouldy. No hot water at times. Dusty. Had to ask for extra cleaning. The view from window really bad. Tv not working at times.

The beds were comfy and the linen was clean. The car parking was cheap and easy. There was nothing else to like.

Didn't like the breakfast - a jug of hot water and coffee/tea sachets is not up to any standard at all. This is a very tired hotel, being improved by the current team. Sadly, this team needs to apply a little sense when they are working. Tips: don't leave paint on the mirror in the room; don't spill paint on the carpets in the hallways; remove old nails/screws from the walls first; don't put a wardrobe in front of the only working electrical socket in the room; etc Windows were dirty and ill-fitting.

The view from the room was superb.

The room was not cleaned at all during my 7-day stay except for once when I requested it. The bins were never emptied. The inside window panes were grimy and filthy and looked as if they had not been cleaned for years. I tried to clean them myself with a sponge I bought for the purpose. The bathroom door would not close. Tea bags and milk were not replenished. The receptionist did not seem to care at all and did not seem to feel staff were under any compunction to clean the rooms. She simply said, 'We have no time'. The manner of staff was rather off-hand and not very courteous.

the view

dirty tacky run down. cold breakfasts - wet cutlery and crockery. One thermos of hot water that continually ran out to service for breakfast - just don’t go there!

The staff were very friendly and dealt with issues promptly without question

My first room had issues which resulted in me being moved to another room. The second room was not cleaned during my stay. Not a huge issue for me but others may take issue with it

Good Location, friendly helpful staff at reception and bar. Room was clean and very well equipped. (Hooks on bathroom door and two towel rails ) Bed and pillows super comfortable Great breakfast with good service We had sea incredible sea views

TV in room could not even get ITV Only got BBC one and two

Was very close to beachfront

Room looked nothing like the pictures, whoever did that editing deserves a better job. Tv on the wall didn’t work, found an old covid (used) mask tucked away in the draw, the place is just completely and utterly run down, needs a good old refurb the carpets are older then the battle of Hastings.

Location, perfect.

Old bulding. Rooms re-furnished but still note that it’s old.

Perfect location, lovely view from superior double room & room was also spacious

The shower took a long time to drain, almost couldn't open the door as the water was so high and it would have gone everywhere, also TV did not work

Good location on the sea front, hotel staff were friendly and helpful

The hotel is being refurbished, there are loose and tatty carpets which are covered in paint, paint spilled in the lift and my room smelled of paint stripper. The windows were dirty. No glass for water in the room. Inexperienced bar staff and prosecco served at room temperature.

Breakfast was disappointing, it was cold, the only thing okay was the toast. Out of all the location was amazing, had a lovely sea view.

The power sockets didn’t work in one of the rooms & the television wouldn’t work, also there were no complimentary toiletries or biscuits to go with tea or coffee,? which would have been a nice touch!

Locatie is prima in t rustige gedeelte. Parkeren kan in zijstraten gratis

Vies oud hotel, schandalig gewoon stopverf overal, ramen kunnen niet open omdat ze stuk zijn, smerige eieren, doort water geklutste zooi, zeer armoedig

The location

Rooms dirty poor staffing, false advertising regarding the hotel, rooms definitely not like the pictures, carpet from bedroom to bathroom hazard for tripping over!!

Very reasonable rate for double room...looks like hotel is being updated or refurbished as no bar facilities at the moment.

Nice to have bar but could see work was in progress.

Not much

Given a room at the ver top which smelt mouldy with paint and dirt in the carpet. Moved to another room which had ants crawling all over the table top, kettle and cups with saucer. The fire alarm went off 7 in the afternoon and 7 in the morning with no explanation or direction . There were 2 male members of staff who pushed open the room door unannounced while we were half clothed with no apologies until I went to complain at reception as I was totally shocked at the invasion of privacy. I would not recommend!!