In a word everything. The property is like something out of a James Bond movie. The room was excellent with two onsen, one outside with an incredible view. The layout of the room and the decor were to our taste and amazing in its simplicity. This aspect was evident it the rest of the hotel, from the corridors with work windows strategically placed, to the communal areas. The Kaiseki dinners were also excellent and the staff extremely welcoming and helpful.

Nothing. We have been fortunate to stay in some amazing hotels. Not only in Japan including Tokyo (Aman, Hoshinoya) but worldwide. Zaborin in many ways tops all of them. We went out of season. Maybe it’s too busy during ski season.

The meals were five stars! Exceptional staff. Beautifully stylish spaces (both public and private areas). The area is ideal to unwind with your special someone on holiday, honeymoon, or anniversary.

The only thing I was uncertain about is if the water is unfiltered.

The hospitality is truly exceptional. The staff members are gracious and thoughtful, going out of their way to make you feel welcome and taken care of. They truly make the experience. The meals, particularly the dinner, was the best dining experiences of my life. Perfect in concept, quality and taste, execution, flow, and service. I booked villa with a western style bed. Absolutely the best sleep of my 2.5 week trip in Japan. From the bed to the toiletries, down to even the complimentary tea/coffee, everything was of fine quality, and there is such a high level of meticulous care to detail that must be experienced if given the opportunity.

My husband and I loved everything and have never enjoyed a stay more than we did at Zaborin. There was absolutely nothing about my stay that I didn't like. My only recommendation would be to ask about additional experiences available, such as the robatayaki or tea room, and how guests can partake and enjoy those experiences.

Very relaxing environment that is private. The view from the room was excellent. Bed was unbelievably comfortable and private Onsen highly enjoyable. Private dining rooms were a bonus feature. The food was unexpectedly excellent and could be considered at a michelin bib gourmand level.

The staff were nice but at times it did feel a bit robotic. Be aware that in some months of the year, there may be limited activities available in the area.

The privacy, quietness, being surrounded by nature and attentiveness of the staff.

None.

We absolutely loved our seat here. Such a relaxing retreat in an incredible area of Japan. We can’t wait to visit again!

the open air onsen

The most exceptional hotel experience! The rooms were magnificent, spacious, wonderfully decorated, and had the most incredible views. The onsens were amazing. The staff were so attentive to every little detail, from the staff who greeted us to the wait staff to the housekeepers. The entire place was decorated in a minimalist but chic style. The kaiseki meals were delicious and clearly used high quality ingredients that focused on seafood and vegetables. We booked 2 massages that were incredibly relaxing after 3 days of skiing. This is the single best hotel experience I’ve ever had, and was an excellent cap to our honeymoon. I was genuinely sad to leave, and hope we’ll have the opportunity to visit again!