Big rooms, friendly, helpful staff. The property was beautiful.

The food was not great.

one of my favorite places to stay in, especially if you are staying longer than two days. Great food whether you get it from the buffet or the restaurant they have they have amazing breakfast, lunch and dinner. The drinks were great and most of all the staff are all amazing and very attentive and really friendly. Overall if you are coming in a big group with family and friends Park Royal is a really great option specially if you plan on staying over for multiple days.

The location is great. A taxi drive to the main city. The room was clean although the housekeepers never swept the room.

This is my second time at Park Royal Beach Huatulco, and things have changed a lot. Bad things. When you arrive, you get swapped with travel time-share agents. Can I check in first? The food was bland, it had no flavor. There were no dinner shows. Something that was provided every night back in December 2020. The small bus/truck that transports guests to the beach was always unavailable. We had to walk to the beach and walk back. About a twenty-minute walk. There were no beach towels. There were no excitement or fun activities at the hotel. It was so boring. Again, the food was bland with no flavor.

The property is super big and golf cars are available all the time to get you anywhere you need in the hotel. they will take you to the beach club (you can also walk there ) rooms or lobby. Our room was super big- there were 2 beds, balcony, living room, small kitchen.. I really loved our suite. The facilities are very nice and you have everything you need in an all inclusive. Staff are nice most of the time and food was good (it could be improved) We were only there for 3 nights but enjoyed as much as we could. The location is pretty good and there are taxis passing by all the time and there is a taxi station right in front of the hotel entrance. As a whole, I will rate 8/10 (just bc you can always improve your services)

Food was good but it can be better. It also depends on what you like to eat as well. To be honest, I was very pleased most of the time. Also, this doesn’t have nothing to do with the hotel but I think is important for tourists to know : MAKE SURE TO GET YOUR CHANGE BACK OR PAY AS EXACT AS POSSIBLE!! We encounter few situations were we paid for a service and needed change back and they will give you some and then say I’m missing 20 pesos , 50 pesos or any amount and then act like they don’t remember and will not give you the change unless you ask for it againnn and then get mad. I know 20,50, or 100 is not much but is your choice to give them the tip or not. I know they are going through difficult times due to the hurricane but I feel they shouldn’t do that or try to be smart about someone else’s money. Also, make sure you ask for prices of everything before getting in a taxi or tours so they won’t change it to you at the end. Unfortunately, that was the downside for us in Huatulco/Mazunte area since it had never happened to us in other places in Mexico.

Shuttle service needed at all times

The Service, Gerardo was amazing 👏 ,everyone was very helpful. It was big and clean. I would go back because it was affordable and still in a good area. and service is everything to me.

couldn't control the A/C in rooms. had to call to program to lower. found this out after we left, so it was hot. It felt hot in Buffet area at times. we wouldn't like to enjoy the lobby bar area too but it was too hot there too. no A/C. we also did go on the hottest month of the year.

It wasn’t what we expected. Beds are small, you can’t fit 2 people comfortably (one person had to sleep on the couch to make it more comfortable). Food was medium. Room were medium.

Breakfast and dinner on 7th floor restaurant were very good.

I had asked two questions on the booking sight to the hotel, never got an answer for either question. I asked more than once.

Breakfast in the 7th floor restaurant was great.

I did not love the food at the beach buffet. It was the only option for lunch.

large room excellent restaurant on the 7th floor

Beach buffet/restaurant disappointing no wine selection popular liquors such as Gin not available Too many stairs, must take shuttle to go anywhere Safe in the room missing

Breakfast good

Kind of food and music, was more for Americans than Latinos

It is very increíble

May be the distance of the room

The very friendly and courteous staff. They did the best to serve but they are way under staff.

Buffet food. It was terrible and the waiting line just to get served at the buffet was ridiculous. They need to hire more staff.

The view from the suite

Waiting for a car to take you to the room and the downstairs restaurant

Breakfast was the best part of my trip st least there was s little more variety.

Change the menu

Nice

Everything

good service breakfast was good

The rooms are big and nicely decorated with an amazing view .

It’s quite a walk to the beach from the room and there is no frequent golf carts as promised. You can call for one I guess. The worst thing is food and drinks. Their buffet was below average and not about personnel to serve. People were standing and waiting for so long without anyone in sight to help. Drinks are very basic as well. Pool area is very basic too , but beach is very beautiful. A la carte Italian restaurant is ok in terms of atmosphere for breakfast and dinner , however , food is tasteless. Food looks good on the plate , but not tasty at all.