الاستقبال متساعد الباصات متوفره لا يبعد كثيرا عن الحرم بالنقل

Location

Parking lot entrance

الخدمه كويسه والمكان نظيف والعاملين ممتازين والموقع حلو جدا والباصات شغاله طول اليوم

الخدمه كويسه والمكان نظيف والعاملين ممتازين والموقع حلو جدا والباصات شغاله طول اليوم

الموقع ممتاز والفندق له باصات للحرم

النظافة وخصوصا الحمامات وارضية الغرفة والاضاءة سيئة

النظافة ومساحة الغرفة

كله تمام

هدوء المكان وكل شي حلو

عدم وجود خدمات قريبه وليس ذنب الفندق

الموقع جيد وقريب من الحرم يوجد باص لنقل النزلاء من وإلى الحرم

كثرة الأسرة بالغرفة وعدم وجود غرف بسرير مزدوج

Staff is very co-operative and kind

First which room was allotted to us was not upto mark Then they change it because AC wasn’t working, i want to ask do they always give that room who book via booking.com?

Location is not clear Name of property not visible Very bad experience when I reached property after driving 12 hrs n reached before mentioned time they said booking cancelled without reason n sold to others

Nothing

The best thing of the this hotel is shuttle service to Haram. Always available for both sides. Staff was very cooperative and helpful. Best value for money.

Room is okay as construction is a bit old, can be improved with better ventilation.

The thing I liked the most was the frequent shuttle service 24/7 to Al Haram. The rooms were of decent size but quality was below average.

As soon as we got out of the elevator, saw clothes hanging on the terrace like a laundry room on floor 6. The room had unpleasant smell, though was clean. The washroom needs maintenance, the shower handle was broken, and there was no hot water.

Very Nice place

Near to centre

good hotel

everything

everthing

Very good location and the best thing is bus service to Haram available 24/7.

Very bad service no cleaning and no responsibility

Too far from Haram to bus stop the driver not given answer....

transport availability

price

Price

Cleaning, bad smell, no room service, location, shuttle service delayed on Friday.

The location of hotel is good, They have shuttle for haram every 5 minutes. and shuttle buss just take 4 to 6 minutes to reach in haram parking at the side of new expansion.

The internet facility is very very poor. there is no internet in rooms. you have to use your mobile internet. cleaning service is very very bad. once you check in they will give you clean room and will not clean again until you check out even for couple of weeks. i saw every one was facing internet and cleaning issues in this hotel. reception don't want to listen and speak English. once to you try to explain your issue they will ask you "go dear go/ yalla ro ro ro mafi english" in Arabic. the reception attitude is very bad with non Arabs.