The stay was comfortable and the amenities were good

Excellent accueil. Je tiens à remercier Khalil pour son professionnalisme et sa gentillesse. Plus confortable et spacieux qu'un hôtel avec un service irréprochable. Le personnel est disponible et aux petits soins. L'appartement était très propre, ainsi que l'établissement. Les prix sont attractifs. Excellente situation géographique avec tout à proximité : cafés, commerces, coiffeurs... Je reviendrai InshaAllah.

Le seul petit bémol était la salle de bain : un peu petite et le jet d'eau sous la douche n'était pas puissant.

Bien équipée, propre,

Emplacement, propreté et service

Rien

Tout !!! Cet établissement se permet de rajouter des clauses restrictives non signalées sur votre site !! De plus je leur avait signalé une arrivée en 17h et 19h et ils ont le culot de m’envoyer un message 1 jour après me disant que si je me présente pas à 18h que ma réservation serait annulée !! Aucun savoir vivre de leur part !! De plus un manquement dans le ménage. Très bruyant la nuit. Impossible de dormir avant 2h du matin !!! Établissement à Fuir !!!!!!!

Location Clean Wifi

Some minor issues in WC

accueille très chaleureux , personnel aimable et a l'écoute , proprete au top , 👏👏

تعامل موظفين الاستقبال بكل احترام

انقطاع الماء فجأه في الليل

La amabilidad del personal ( Mehdi y Omar )

El servicio de habitaciones, la limpieza, El check in me dejaron esperar 30min, el parking, mucho ruido por obras alado del hotel.

The staff were amazing, Omar and Taha treated us like family and looked after us so much. Omar is an amazing brother who looked after everything for us and went above and beyond! I would highly recommend staying here whether it’s for business or leisure and the management here is A+

N/A

Excellent staffs

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The location was great and central. The apartment was exactly like the photos. Central air conditioning was available, which was great for summer visits. And the balcony was great too!

The couch had stains and smelled like other people's sweat. We were given two towels only to share for three people and no towel for the floor, so it was slippery getting out of the shower with wet feet; my toddler almost got injured. No complimentary tea/coffee or salt and pepper, which was annoying if you stayed for just 1 or 2 nights.

high quality staff I m surprised lovely young people helpful so kind to me Omar / Laila Thank you 🙏 the elevator was the only issue but it can happen everywhere

elevator

The staff were very lovely, friendly and helpful whenever we needed extra help or couldn’t figure something out. They were really pleasant to be around. The apartment was in a good location too. It had a lot of restaurants and shops surrounding it and not too far a drive from Hassan II mosque.

The particular apartment (apartment 102) we stayed in was nothing to write home about. The apartment had a funny, almost sewage smell the whole time we were there. The shower was not clean. We had to wear slippers in the shower to avoid our feet touching it. The toilet in the bathroom also didn’t flush and we had to use the bin as a bucket to flush the toilet. We complained about it and someone was sent to fix it, which they did but by the next morning, it had stopped flushing again. At that point, we didn’t care to complain anymore as we were checking out in the next few hours

They were very accomodating with the check in time, we arrived early and they managed to change our room so we wouldn’t need to come back. Really helpful with local food recommendations, the room itself was modern and clean, quite spacious- it did look like the photos. We stayed overnight and didn’t explore much so can’t comment on what there is to do nearby but it is quite central.

just a bit noisey on the side we stayed at as there was construction next door

The location of the house is very central.Bus, Tram and Groceries are 5 min. walk. It's also on a quiet street with restaurants. I'd recommend it also for female solo travelers. Omar, who is the manager, was very helpful. He went out of his way to assist us. We didn't speak French, so it helped a lot that he spoke English. All appliances are well maintained. If you like to feel the comfort of your home, then l recommend this place.

covinience

have to check in before 12:00am

The staff was super friendly and welcoming. Our stay was short but all our needs and expectations were met. Thank you for your hospitality.

team and facilities

-nothing

The most unpleasant experience in Morocco. It all started with bad organization. I asked the hotel representatives to help me with a birthday surprise for my husband. They told me that it would be their pleasure to help me and that they would prepare everything. Once they arrived, they reconfirmed that everything is ready in the room and I took the key. There was no trace of surprise in the room. The guy at the reception gave us another room. I wrote a message on booking, no answer. I was disappointed. after 10 minutes, a boy who had to fix a painting on the wall enters the room. That gentleman did not know that we were staying there. He came in on top of us, shoes on, all the way to the bed. I went down to the reception to ask for an explanation, but they only apologized for the lack of communication. After another 30 minutes, the receptionist knocked on the door to ask for the difference of 3 euros, because we were staying in the wrong room, which was cheaper, considering that he had given us the wrong room. There was mess everywhere, especially in the bathroom. There were no towels. Parking was on the street, luckily. Beware of this place!