Iconic stay at this beautiful resort. The staff and food were magnificent. Saddest part was leaving. Already planning another trip! Next time it will be longer and with family.

Absolutely amazing . This was our second time at Reid’s love every moment of it. Staff was amazing and property is breathtaking .

The hotel is charming, has a great location with a marvelous view. The room was very small and the bathroom dated with a tiny and noisy bathtub. The old building has a beautiful architecture (the other is very ugly). Gardens were well kept. The tea service is a good experience but could be better, as well as breakfast. We enjoyed our stay!

A wonderful property. Elegant and luxurious. Full of the charm of an older era but with every modern convenience and comfort of a true 5 star hotel of today. The management and staff were outstanding . Beautiful setting overlooking Funchal and the sea, surrounded by very pretty gardens. A perfect holiday

Reid's Palace is the perfect mix of history and luxury. Loved our stay here, right from the moment we arrived to the time we left, all the staff were fantastic, so friendly and helpful. Attention to detail is incredible and there were so many unexpected lovely touches - welcome cakes and drinks in the room, small gifts with the evening turndown service, water bottles at the front door to take when going out for the day to name but a few. The hotel building is amazing both inside and out, there are so many places to explore, the gardens are a must - we found our perfect shaded spot, away from the pools on our last day! The views from the terrace are spectacular and combined with Afternoon Tea it's an unforgettable experience!

Our stay was just wonderful. The staff were all fantastic. Room was gorgeous and the breakfast was beyond delicious, with a massive choice of what you could eat. The pool and surrounding sunbeds were beautiful - we didn't want to leave!

We had an amazing stay at Reid's Palace last month. The facility and surrounding areas are beautiful and the people are extremely friendly and helpful. We are looking forward to returning!

An amazing “classic” hotel perched on a cliff overlooking Atlantic Ocean. Staff was extremely friendly and helpful in any way possible. Rooms are large and the views are amazing. Will definitely come back.

Only a few rooms have walk in showers. My husband is not able to stand in a bath but they moved us when availability came.

Superb room with a magnificent view. Incredible service and quality of experience.

An incredibly attentive staff, with impeccable grounds, amazing views, and exceptional accommodations.

Ticked every box. Lived up to expectations and reputation

Best service ever! Beautiful setting! Delicious good! Quiet rooms!

Always a warm welcome. Very relaxing hotel with great bedrooms and other indoor and outdoor areas being very well kept and maintained. Selection of swimming pools which have good changing facilities. Everyone goes out of their way to greet you and to assist you in anyway they can. Extensive breakfast on offer both hot and cold. Noticed this visit that more allergies and food preferences were catered for. A few changes since our last visit in 2019, mostly positive like being able to make coffee in the room, not sure the scales in the bathroom are a plus with all the amazing food but for others I am sure this might not be a negative. Always a pleasure to stay here.

You want for nothing. The garden is special.

Excellent service, food, atmosphere everything was great!

Spacious, relaxed and friendly.

I highly recommend this hotel, it lives up to its 5 star rating… The staff are very accommodating. The room was very spacious, the one we stayed in was overlooking the garden. Breakfast buffet had a lot of choices.

A beautiful hotel in Madeira with a feeling of classic luxury. We loved our stay at Reid's Palace, and would definitely stay at Reid's on our return to beautiful Madeira.

Dated hotel Needs renovation

Bedroom/Bathroom dated (the long slippery shower curtains in the bath are a bit of a hazard). This can be overlooked with having such a fabulous location and staff.

Wonderful property and staff Would stay again

Parfait! emplacement, service, charme ...

Pros: lovely swimming pools, stunning view over the sea, fabulous breakfast, very helpful concierge.Con: only one which is the room - a very small room with just a few inches between the desk and the bed which made the room feel very awkward and we almost asked for a new room entirely as this didn’t seem reasonable for EUR300 a night.

Pros: lovely swimming pools, stunning view over the sea, fabulous breakfast, very helpful concierge. Con: only one which is the room - a very small room with just a few inches between the desk and the bed which made the room feel very awkward and we almost asked for a new room entirely as this didn’t seem reasonable for EUR300 a night.

An iconic hotel in Madeira. Very friendly staff and service-minded. Beautiful setting.

I have always wanted to stay at this hotel, it's always looked so elegant in magazines and it stands up to every expectation. Staff were wonderful, the food out of this world, and the pool a joy to swim in....I will return.

Single handedly the best service we have ever gotten in our life.

Single handedly the best service we have ever gotten in our life.

The property is beautiful- there’s so much history and charm, housekeeping is one of the best I have come across. The sea views and pool facilities are amazing. The only downside to the property was sometimes services was very slow ( like over 30 min for a bottle of water on a few occasions) and more importantly smoking is allowed everywhere outside including on the terrace. Being heavily pregnant this made me feel highly uncomfortable as the bar terrace was also the only place you can grab dinner if you didn’t have a booking. Reception was polite when I shared feedback but pretty much said that’s normal and expected. I would have expected for at least some areas to be designated for non smokers so that everyone can enjoy their food and ocean views.

The property is beautiful- there’s so much history and charm, housekeeping is one of the best I have come across. The sea views and pool facilities are amazing. The only downside to the property was sometimes services was very slow ( like over 30 min for a bottle of water on a few occasions) and more importantly smoking is allowed everywhere outside including on the terrace. Being heavily pregnant this made me feel highly uncomfortable as the bar terrace was also the only place you can grab dinner if you didn’t have a booking. Reception was polite when I shared feedback but pretty much said that’s normal and expected. I would have expected for at least some areas to be designated for non smokers so that everyone can enjoy their food and ocean views.

We stayed there for 4 days and 3 nights. Our first visit and we absolutely loved the overall property and services they offer. Very classy and elegant. We celebrated our daughters 18th birthday with an afternoon tea, a must do. They room was very large, with ocean and island view. It felt like we were in Greece or cost of Italy. We also had a balcony which slowed to have breakfast outdoors and enjoy the gorgeous sunrise. I would say pack some insect repellent. We got bitten soo much that it looked like we had a second ankle or a knee. Bathroom fixtures are so beautiful and marble makes the entire room very expensive and luxurious feel. We had breakfast deliveries 2 times and the hot chocolate is my favorite! I will be comparing that to everywhere I go. Over all pastry basket, eggs, waffles and pancakes very delish. It’s worth the money if you are looking for luxury and class. We had the room which had 1 king size bed and a single bed with large closet, vanity sitting chairs and still had a lot of room to move around. Loved the history and architecture.