friendly & comfy best hotel in Petaling Jaya

Service staff are extremely helpful and courteous.

Kind staff, nice hotel, I recommend it.

I am the Samoan guy who spent a few nights at this hotel, and I have been satisfied with the service provided by the staff members from the first till my very last day there. The room was ok, I did not face any challenge during my stay. Every morning, the variety of food available during breakfast session was really good, I enjoyed it, not only that, but I do appreciate the smiling faces and the satisfying assistance of the staff who assisted me. That made every food delicious. Thank you all for your service, it is highly recommended. Additionally, I felt so humbled when I was approached by some of the staff for a photo, I still have photos I took, and the special one you guys took. I have it all, great memories wish I was there for a long time. If I get a chance to come to Malaysia again in the future time, I will surely choose to stay at your hotel. Thank you, and God bless. From the Samoan guy with a pandanus necklace, Faafetai (this is how we say thank you in Samoan)

Beautiful hotel with exceptional staff and dining experiences. The live band was a nice treat.

Staff provided stellar service; food was very good Furniture in the room is made of poor quality wood which rattled annoyingly

Stayed 4d3n at Hilton PJ due to its convenient location. Food is good and cafe staffs are friendly, waiters should be more alert while on duty as one guy dropped the tray while passing by our table and my wife’s back got hit by the tray. Quite disappointed with the room conditions since it is a 5 stars rating hotel. We got a room which during check in, bathroom floor was not cleaned properly with stains, basin full of cracks, water leaking out from bottom of basin and entrance of bathroom floor with rusty marks, end up we need to ask for floor mats to cover those water leaking areas and request to change those mats with rusty marks everyday. Bathroom size is small, shower area without glass door resulting bathroom floor is always wet after showering. Facing tap water discolouration (due to on going maintenance work) and water temperature inconsistency issue from first day until last day of our stay. Tap water could turns very hot and discoloured out of sudden even if temperature is not adjusted and even in the mid of water running. Night duty manager did offer another room for shift but the room is having same water temperature inconsistency issue after performing check by own. Expect room conditions to be examined by staffs before offering to guest instead of having guest to perform condition check by their own. There is no facilities or play room for kids, not so friendly to family with young children.

The checkin staff wasn't warm. My room 760, was lovely, the bed super comfortable BUT the carpet fixtures (screws/nails/whatever it was) can be felt at least at 3 places - at the end of the bed, near the chair by the window and by the side of the bed. it felt sharp and painful when stepped on. i informed the hotel manager who didn't offer to inspect and seemed uninterested about my concerns.