Great holiday, good location although it is a steep initial climb up the hill coming out of centre of Funchal, good standard of hotel with three pools and five restaurants, friendly staff and well maintained gardens

The hotel was waliking distance fromt he centre of Funchal as well as the area where most other hotels were found.There was also a bus to the centre for those who did not like walking! The hotel staff were very helpful n advising about buses.There were also several small restaurants if you did not want to eat in the hotel.We were told we had been upgraded but the room was the one we had booked. We were happy with the siz facilities and cleanliness. All the cleaning staff were lovely.We liked the fact that breakfast was varied and served from 7 - 10am every day - ideal for a holiday.Had indoor and outdorr po9ols (sadly the weather was not warm enough to use the outdoor one)

The hotel was waliking distance fromt he centre of Funchal as well as the area where most other hotels were found.There was also a bus to the centre for those who did not like walking! The hotel staff were very helpful n advising about buses. There were also several small restaurants if you did not want to eat in the hotel. We were told we had been upgraded but the room was the one we had booked. We were happy with the siz facilities and cleanliness. All the cleaning staff were lovely. We liked the fact that breakfast was varied and served from 7 - 10am every day - ideal for a holiday. Had indoor and outdorr po9ols (sadly the weather was not warm enough to use the outdoor one)

I received confirmation of my hotel room in February. When I arrived in September I was told that my party was moved to another hotel without explanation. I arrived in the other hotel and it did not have thesuperior suit I had booked. I also had to pay cab fare to go to the other hotel. After checking my room, I went back to the reception desk and asked if this was a mistake. I was informed that it was not their problem and that I would have to contact the original hotel. A couple of days later I walked to the original hotel and was told that I should have gotten the info from my new hotel and that the new hotel would contact me. It never happened. AARP did refund part of my payment but I hope that anyone else file complaints against this hotel. It seems that the British had no problems but Americans certainly were not treated with respect. My brother-in-law and out wives are senior citizens and retired military. We still wonder what we did wrong to deserve this treatment. It cost each of us an additional 800 dollars for meals. AARP did make a partial reimbursement to us when we informed them of the problem

I received confirmation of my hotel room in February. When I arrived in September I was told that my party was moved to another hotel without explanation. I arrived in the other hotel and it did not have thesuperior suit I had booked. I also had to pay cab fare to go to the other hotel. After checking my room, I went back to the reception desk and asked if this was a mistake. I was informed that it was not their problem and that I would have to contact the original hotel. A couple of days later I walked to the original hotel and was told that I should have gotten the info from my new hotel and that the new hotel would contact me. It never happened. AARP did refund part of my payment but I hope that anyone else file complaints against this hotel. It seems that the British had no problems but Americans certainly were not treated with respect. My brother-in-law and out wives are senior citizens and retired military. We still wonder what we did wrong to deserve this treatment. It cost each of us an additional 800 dollars for meals. AARP did make a partial reimbursement to us when we informed them of the problem

Hotel was very good, the buffet was quite expensive, the other restaurants on site were very good. The grounds were excellent and the staff were first class.Although the Wi-Fi was very poor in the bedrooms, the only place for a good signal strength was at the reecptions!

Nice hotel, nice pools, clean and tidy, staff generally very helpful and polite, breakfast good, coffee possibly the worst I have ever tasted. Good for couples, kids -everyone.Air-con did not work for the first week of our stay and had no back up fans (I had to supply my room number before they said no to the fan, I assume this was because I was not in a superior room!). They reserved 500euros on my card and although they said it had been cancelled on a few occasions, it was not (leaving me with limited funds) so they get a low mark because of this.They charge you 5euros a day for parking which I think is a bit cheeky.Entertainment was similar to what you find at hotels in Bournemouth!

Nice hotel, nice pools, clean and tidy, staff generally very helpful and polite, breakfast good, coffee possibly the worst I have ever tasted. Good for couples, kids -everyone. Air-con did not work for the first week of our stay and had no back up fans (I had to supply my room number before they said no to the fan, I assume this was because I was not in a superior room!). They reserved 500euros on my card and although they said it had been cancelled on a few occasions, it was not (leaving me with limited funds) so they get a low mark because of this. They charge you 5euros a day for parking which I think is a bit cheeky. Entertainment was similar to what you find at hotels in Bournemouth!

If you can fault this hotel there is something wrong with you!!

If you can fault this hotel there is something wrong with you!!

Had a great holiday in this hotel. The 3 restaurants served good food. Bars and snack bars very good. If you want a quiet holiday this would suit you fine.

We had not realised this resort was 2 hotels combined, so checked in where we had booked, the Miramar, to be taken along long corridors and up 2 lifts, to our room which ended up in the Village resort. We then had several very uncertain hours as we were given no information about things like the room safe, wi fi and hotel amenities, and getting around the resort was confusing.Once settled, we were very comfortable, our room ( studio superior), a good size, though unfortunately our balcony faced north so we never sat out as we got no sun, it had a wonderful view over the city and mountain, but the grey cloud glowering over the mountain nearly the whole time, did not encourage cheerfulness!

We had not realised this resort was 2 hotels combined, so checked in where we had booked, the Miramar, to be taken along long corridors and up 2 lifts, to our room which ended up in the Village resort. We then had several very uncertain hours as we were given no information about things like the room safe, wi fi and hotel amenities, and getting around the resort was confusing. Once settled, we were very comfortable, our room ( studio superior), a good size, though unfortunately our balcony faced north so we never sat out as we got no sun, it had a wonderful view over the city and mountain, but the grey cloud glowering over the mountain nearly the whole time, did not encourage cheerfulness!

Interesting,. but never to be repeated!

This is the third time we have stayed at this hotel and find it just right for us. The staff are lovely, the area great, and the gardens the best. Would recommend to all, possibly too quiet if you have children.

This is the third time we have stayed at this hotel and find it just right for us. The staff are lovely, the area great, and the gardens the best.Would recommend to all, possibly too quiet if you have children.

All pretty good. Excellent breakfast, though coffee from machines could be better. Room had everything required. Nice meal in restaurant. Price very reasonable for quality when booked through Expedia for Christmas period.

The hotel was lovely nice room good way we could share the facilities of the village next door which was just as well as the miramar restaurant adega was closed all week as the owners were on holiday!!!!! The pool bar at the miramar pool was also closed all week. So if you wanted a drink you had to go up two floors to the village pool bar. This was a shame as the miramar has a charm and style of an original Quinta. On the Saturday the village bar was closed for a private function so we got to use the miramar beautiful cocktail bar however a singer with electric keyboard was stuck in the corner with hotel music spoiling the ambience. The indoor pool and Jacuzzi was great and the little kitchen units were really useful. The miramar swimming pool was lovely swimming with mountain views was so relaxing. The position of the hotel was also good with a bus stop right outside the door.

The rooms are spacious and nice (had a superior studio) but the carpets need replacing and the gym needs new cardio machines. The breakfast buffet is great, and the area is safe.

Nice comfortable and spacious room with view of pool and the mountains behind. Great buffet breakfast. Friendly staff. About 20 min stroll to the town centre. What more could you want?

Stayed for a week at this hotel and was overall quite satisfied as the room was quite large, with a kitchenette and balcony, and the entire complex (it is connected to another hotel) was spotless. The pools were beautiful and well maintained. There are many cafes and restaurants nearby, and it is within walking distance of the old town (a good 20 minute walk). As well as easy access to buses, and a mini mart and bakery are just next door. What needs improving is the wifi - it is only available in the lobby. and sometimes there is live music or an event going on, so not great conditions to check email or get online. The staff are not very helpful and didn't provide a clear overview of facilities, what was open/not-open, how to get to old town, etc. so if you're looking for something that is a bit more self-service then this is the place.

An extremely comfortable hotel with a.lovely atmosphere.. Excellent facilities including great breakfast. The gardens are superb and really make the hotel feel special . Without exception staff were friendly & helpful. Everywhere was imaculately cleaqn.

The weather could have been kinder! Hotel location extremely convenient for bus routes and an easy walk into Funchal. Good choice of eating venues in the Hotel and other good restaurants close by. Grounds beautiful. 2 outdoor pools and an indoor pool in addition to spa facilities and a gym. We'd certainly be tempted back! Full day tours to East and West Madeira booked via expedia well organised, informative and in buses totally no more than 8 tourists, also to be recommended.

already written a review

The Miramar turned out to be a good choice for our honeymoon, which we picked based on everyone else's reviews! We enjoyed our stay as the staff were friendly and helpful and the facilities good - nice to have an indoor as well as two outdoor pools to choose from during low season. Make use of the health club as it's well maintained and wasn't busy (admittedly the hotel was very quiet as it was February). We had asked for a double rather than twin room on booking - the request hadn't made it to reception so we enquired if any other rooms were available and got a great upgrade, so it always pays to ask! Especially if the occupancy is low, as many of the rooms are timeshares. The older part of the hotel is a restored house and has a nice bar although we never made happy hour, but the two restaurants attached to it are a bit pricey (one wasn't open as it was low season); Luigis was bit cheaper and the pizzas are big! Only complaint on the hotel was that anything extra - iron, bathrobes etc are charged to your account unless you can show it was part of your booking or politley ask for them for free. These should really be provided for free in a four star hotel. Asde from that a really nice hotel and good location!

This hotel was great. The facilities were wonderful and there are beautiful gardens in all over the grounds. The pool is really nice and there are lots of sun loungers. The service was great especially the nice lady who has a desk in the hotel library who can help with ideas and information for activities on the island. Breakfast was nice and it included sparkling wine on Sunday morning. There are nice tables for eating breakfast outside on a terrace. The restaurants at this hotel looked very nice but we chose to eat more casually at local restaurants where we found great food, service and value. Our room was very clean and tidy and each afternoon we sat on our balcony with a bottle of wine as the sun went down.

Having stayed at another of Funchal's Pestana hotels (the Grand further out in the hotel district) we had a fair idea of what to expect. The location of the Miramar is pretty good, although there is some noise from the busy main road in certain places. The centre of Funchal is an easy 15 minute walk, and there are bus stops just outside - buses are regular and relatively cheap. Hotel facilities and service are what you'd expect from a hotel of this standard; check-in was quick and efficient, the room was spacious with a clean well-equipped bathroom and the communal areas are clean and tidy. All staff that we encountered were helpful and courteous. The only slight niggles were breakfast - not really up to the quality of the rest of the hotel - and the annoying time-share 'touts' who loitered at the bus-stops accosting people and then dragging them round the hotel. The twin beds (rather than a double) were also a bit annoying, but this seems to be the norm at this type of hotel. All in all a relaxing place to stay, although not really for those looking for nightlife or entertainment.

Great Hotel, Spa good and good slots available. Breakfast is great and the whole hotel is lovely to wander round. Really clean and very friendly

Stayed in the Miramar for Xmas 07, great service, All the restaurants serve lovely food and the cocktail lounge is a good a place to sit and relax as any bar I have been in.

Cannot fault this hotel.Especially staff were very courteous and helpful.Overall excellent

This is the second visit to the Pestana Miramar. We visited briefly in September and were so impressed that we booked a week's stay just before Christmas. It was everything we had expected and more. The rooms overlook the pool and lush tropical gardens. The whole hotel was tastefully decorated for Christmas, and the ambiance was very welcoming and the staff more than helpful.. Couldn't fault it and will definitely be there again for our next visit.

very welcoming staff. tastful public area furnishings. lovely gardens in contiguous hotel. excellent restuarants.