No name on motel or instruction on reception door or website booked through that you need to check in at completely different motel. Luckily a staff member was at motel for us to ask. Advertise Sky but not available otherwise room large and comfortable. Would stay again. Good price. Plenty of parking.

Reception was 100 metres at another property and no notification of that fact. Room stank of some sort of cleaning fluid. Sky TV was advertised but not available. Bathroom not maintained. My recommendation is to avoid at all cost.

When checking in no reception on the property no notice or anything. Rang their phone number and was told they didn't have reception on property that we had to check in at their other motel down the road. When we went into room it was smelly and dirty toilet broken and no sky tv as advertise. Rang back again and complained. Lucky we we upgraded to the other motel and that was a lot better. Settlers is not what they advertised and would not recommend we will definitely not return. Is nothing like advertised.

No sign so hard to find, no reception on site.

No smoke alarm, heater, extract fan, hair dryer, hand towels, sky guest select, street signage, light over mirror, telephone. None of these. No switch for bathroom heater. Reception 100 metres away, Shower dispensers empty. Ad as 4 star. Would not give it a 3 star. I was a motelier.

The staff and management were very helpful . Welll protected area, and parking space . The best thing was that our stay was affordable. Thank you team for your kindness that you all have shown. We will be back soon .

Unfortunately, other than the exterior, the rest was really REALLY unpleasant! The cleanliness of the unit was appalling. The floors had not been mopped for quite sometime, the grime on skirtings stood out like a sore thumb, carpets were badly stained and dirty, surfaces hadn't been wiped for who knows how long, and there was a really strong damp/mould smell in the unit. The furnishings were really worn and stained and really dated, the bed was incredibly hard and uncomfortable and, I woke up with some kind of bites all over me (either fleas or mites)!! In addition, the room was really cold and there was 1 very small heater to heat the unit AND, only the coverlet on the bed and no additional blankets in the unit to keep you warm especially in winter while it is raining! On top of all this, I struggled to find the motel as there wasn't a sign for it on the road and when I did arrive, there was no one at reception (despite being within office hours). I phoned the motel and was told to go to another motel further down the road as they run all 3 on this road. Had I arrived via taxi, I would have needed to cart all my luggage 50 metres in the pouring rain with a foot injury just to check-in. Lucky for me, I had a vehicle so just drove up the road to them and back again. However, this is inconvenient and there is no instructions prior to booking making you aware of this.

Room was nice and big but the kitchen cupboards weren’t very clean. Bathroom was very dated

Smelly mouldy, unclean and cold.

Friendly staff

Room smelt like it had just been painted and shut up. Stunk the entire time. No info given for free wifi and despite the sign saying 50 channels for sky - no sky. Couldn’t see the sign for settlers hotel. Had to check in at Du Point. Bed felt like it had a hole in the middle. Definitely not a 4 star hotel. More like 2 star if that.

We arrived after dark to find no signage indicating where it was not even a street number on the gate. We had to go to a different address to find the key and then had to find the unit. The unit was inadequately supplied with bedding and had no heating, soap, etc. After managing to contact staff they supplied one blanket and a heater. The unit was originally very nice but run down badly.

I enjoyed everything about this place and location, everything you needed to travel is right here in this very room. So comfortable, so nice and clean . Big and spacious the bathroom was nice and clean . A big thankyou for letting us stay in your hotel rooms so good. Thankyou!😃🙏😍

The place looked abandoned,, the office was locked so rang the number on the door,, lady said we had to go down the street to the other motel to check in,,, no sign or anything to tell you to go down the road,, not just a simple drive down the road as it's a very busy road. Man behind the counter was hard to understand and couldn't find our booking, Room was tidy but was advertised as having a hiar dryer but didn't,, had no dish cloth,no tee towel to dry the dishes that we used,, Apart from little complaints it served the purpose we needed it for

Settlers is the worst accommodation we have ever experienced. No staff at office on arrival, The unit had a disgusting smell, There's NO sky like advertised, The bed very old and uncomfortable, They sent us wifi code next morning hour before checkout, Tenants that live there were up till 5.30am making noise in rooms 13 and 14, Man living in unit 13 was screaming and abusing us swinging metal bar at us and said if we don't like it stay somewhere else, when i phoned reception to come to talk to him they didn't care even though they could hear him on the phone yelling. We had a excellent stay at Top10 and felt safe. Petone was a neat place to visit. Settlers is not a safe place to stay.

was a good place to stay at really enjoyed it

We couldn’t stay here as this place was nothing like the photos. We had to leave and find somewhere else. It was disgusting. The bed cover was stained the carpet was ripped and stained. The kitchen and bathroom were very dirty. The holes in the wall were roughly plastered. There was no heater or tv controls. This would be a terrible experience for overseas visitors to experience. How can this place be listed on Expedia!

It was simply the dirtiest motel i have ever booked

Highly wouldn’t recommend staying here. This place is very unhygienic. Our bed had hair inside of it and there were holes in the bedroom walls. The bathroom looked like it had never been cleaned. The room was putrid and smelt like a smoker had previously lived in there. I requested a refund which they denied. Very u happy as I refused to stay there after seeing the state of the unit.

After reading the reviews and being too late to cancel I came prepared with bedding and coffee mugs. However the bedding at the property was clean, crisp and white. Dont get me wrong it could definitely do with a make over, however Ive stayed in worst condition places than this. I was prepared for the worst but for $130 a night (stayed 2 nights) it was ok and met my needs, which was a place to rest my head and shower. I had to collect my key from the Du Pont just up the road. There was no sign at Settlers indicating this, I rung the property to ask. I have stayed at Du Pont about 15yrs ago so was fortunate enough to know the area. Also Settlers is still being used for emergency housing but I had no trouble from the tenants. Very quiet place to stay. Overall if your looking for paradise on the amount you pay to stay here, not going to happen.I felt I received what I paid for. We are a family of 3 so roughly $40 a night each, which is not bad for the location. Also the TV didnt work, but we werent there to watch tv so it didnt bother us.

Vaccuming needs to be done daily and trying to find reception was difficult and then not being in the room you picked out is just not on

I have stayed at this accommodation many years ago. On my return back to this accommodation I was very disappointed at the lack of care in the maintenance of the facilities. The place felt run down and uninviting. On entering our room, there was a foul smell, ripped and stained carpets, no heating and general cleanliness left one to wonder if any effort was made to prepare the room for our stay. I had to purchase a heater to heat up our room and purchase bedding as I did not feel comfortable sleeping in the bed. I would not recommend this accomodation at all. Very disappointed. The only positive thing was leaving and not returning again.

Nothing,we didn't get to stay at settlers lodge move us to a dump motel up the road ,we stayed the time we booked because they would not refund our money ,Wotif needs to do more home work on this place ,never will i use Wotif again ,we would like a refund of some sort .

When we got there we we sent to another motel they must also manage due to maintenance. The motel they gave us i had avoided purchasing because it looked substandard. We got put into this one.Looked like old block state housing with lipstick. Taps leaked in kitchen so we had pool of water on bench (electrical hazard), some electrical sockets didnt work. No air con so cold (block walls no insulation) had to use the portable heaters alot. Asked for a basenet for baby which didnt have a mattress. Smoke butts outside in our boxed off 2.5m2 lawn area. El chepo replastering of historical holes in walls. t The detergent was a h20 pump bottle. Booked the Setlers in lower hutt got moved to pacifica.

Expensive for a place runned down

Broken locks on the windows, No TV working, no bedside lamp. We made a mistake signing for damage before inspecting the room which was already damaged [hole in bothroom door] and those things already mentioned

It was annoying to get to the motel and then find we had to walk 150m down the road to another motel to check in. This seems to be a permanent set up. Also only one pillow per head and flat pillows at that. Very clean.

It was annoying to get to the motel and then find we had to walk 150m down the road to another motel to check in. This seems to be a permanent set up. Also only one pillow per head and flat pillows at that.Very clean.

Sky tv. Retro shower. Adequate parking. Some rooms don't have bed side lamps which is annoying. Staff are helpful.

Nothing, old run down

Nice clean unit very quiet

Close to fairy terminal. Cleanliness is an issue - specially the carpet and other areas such as door and fridge etc.