The personnel were really polite, helpful, and professional. The hotel's location at the top of the mountain was very special. Unfortunately, the restaurant did not offer great value.

Nice breakfast and lake view scenery.

Great hotel. Nice view, staff hospitality was great.

Very good stay. Breakfast buffet was good as was the dinner. Staff was very nice. No problems, though I wasn't a fan of the thin (practically see through) curtains- they really serve no purpose and should be replaced with black out curtains for better privacy and blocking out the sun if trying to sleep in). Overall though, good stay.

Nice hospitality

Very kind people, giving the fact I was leaving at 6 AM, they prepared me a lunch box, I would strongly recommend this hotel

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Unfortunately, I would not stay at this property again. I never get bad reviews. But I feel it necessary to make sure people know that there is no air conditioning in this hotel. There are no refrigerators in the room and while the people were very nice to bring up a fan during a major heat wave, it was quite uncomfortable honestly. The view from the restaurant in the room if you have a lake room was absolutely beautiful but again very difficult to enjoy when it’s 100° in your room. If this hotel added AC, things would be very different.

There was not really a bar to drink something in the afternoon only a fridge with some drinks (beer,water) and the price of the wine at dunner was terrible high. Maybe a housewine could be suggested at a regular price. 50€ or more is a lot. Nice quiet location.

Beautiful environment!

Fabulous view. Off the beaten path. Miriam extremely helpful in suggesting adventures. Can’t wait to come again and stay for a week!

In the midle of the mountains, above lake with easy accesss to mountains

Friendly staff. Gorgeous view. A good alternative to a stay in the city.

From the online photo the position of the hotel appeared to be lakeside. In fact it was up a steep hill which made it isolated from local amenities if one was staying for more than a night. However, the views from the elevated position of the dining areas were beautiful and we enjoyed a lovely sunset whilst having an evening meal. The rooms were a bit sparsely furnished but the bed was comfortable. We should have liked a kettle in the room for making hot drinks without having to go to the restaurant.

Such a beautiful place ! All ingredients to make a real Romantic trip !

Our room had an amazing view when mother nature cooperated. The staff was incredibly helpful and gave us great suggestions for things to do in Emmitten. They also helped get us reservations around town and made this portion of our honeymoon very memorable.

Our room had an amazing view when mother nature cooperated. The staff was incredibly helpful and gave us great suggestions for things to do in Emmitten. They also helped get us reservations around town and made this portion of our honeymoon very memorable.

Rooms were 'ok' - very clean and orderly, but not impressive and no AC. Everything else was fantastic - the views are incredible, the staff is amazing, the restaurant was great (we had dinner and breakfast) - will happily return next time we are in the area.

Rooms were ok - very clean and orderly, but not impressive and no AC. Everything else was fantastic - the views are incredible, the staff is amazing, the restaurant was great (we had dinner and breakfast) - will happily return next time we are in the area.

Excellent location. We had to pay extra $40 to have a room looking at the lake!

Excellent location. We had to pay extra $40 to have a room looking at the lake!

Wonderful view. Friendly staff. Clean modern hotel. Good restaurant.

The two people I dealt with at reception were great. I went up and saw the room, it was basic. Like the rest of the hotel it was very warm (it's been a warm summer). I then walked down the road for a meal but everything was shut, so I went back to the hotel to their restaurant. As I was still in my walking clothes, the waitress said the main area was 'full' and sat me in a seperate area by myself facing away from the main dining area. I heard another group arrive but I was still the only one in my area. This felt degrading. The same waitress was nice enough taking the order, a different waiter brought the food out and dumped it at my table. Which considering it was one of their specialities, it was like having a 2 star meal for the cost of a 4-5 star meal. Definitely not worth the cost. I got up advised, I would settle the bill the next morning at check out. Although my German is a bit rusty, I didn't appreciate their attitude when I left. The views from the grounds of the hotel are amazing but the rest is lackluster. I won't be going back.

The two people I dealt with at reception were great.I went up and saw the room, it was basic. Like the rest of the hotel it was very warm (its been a warm summer). I then walked down the road for a meal but everything was shut, so I went back to the hotel to their restaurant. As I was still in my walking clothes, the waitress said the main area was full and sat me in a seperate area by myself facing away from the main dining area. I heard another group arrive but I was still the only one in my area. This felt degrading.The same waitress was nice enough taking the order, a different waiter brought the food out and dumped it at my table. Which considering it was one of their specialities, it was like having a 2 star meal for the cost of a 4-5 star meal. Definitely not worth the cost.I got up advised, I would settle the bill the next morning at check out. Although my German is a bit rusty, I didnt appreciate their attitude when I left.The views from the grounds of the hotel are amazing but the rest is lackluster. I wont be going back.

The rooms and hotel was very dated. The bathroom did not have shampoo, conditioner, soap or Lotion. They built in 1971 and never updated. We paid more than 200 euro. And it was no where close to 3.5. Ibis are in better condition.

The rooms and hotel was very dated. The bathroom did not have shampoo, conditioner, soap or Lotion. They built in 1971 and never updated. We paid more than 200 euro. And it was no where close to 3.5. Ibis are in better condition.

This review was affected by the weather. Switzerland experienced unusually hot weather during our stay. The hotel has no A/C, no fans in the room, and no screens. Although our room had a balcony, and we kept the door wide open, it never cooled down fully at night to match the outside temperature, and mosquitoes came in due to the lack of screens. That said, the hotel is nice. The pool was useful to cool off in. There's a sun deck outside the pool, but to get between the sun deck and the pool you have to go inside, down 1 flight of stairs, then up another flight of stairs, since they have the door that goes directly between the two locked (the room key doesn't open it). Other than that, it's a lovely setting. The restaurant offers postcard-like views of Lake Lucerne. Parking is free, and the staff is wonderful. Just don't stay there if it's going to be hot outside.

This review was affected by the weather. Switzerland experienced unusually hot weather during our stay. The hotel has no A/C, no fans in the room, and no screens. Although our room had a balcony, and we kept the door wide open, it never cooled down fully at night to match the outside temperature, and mosquitoes came in due to the lack of screens. That said, the hotel is nice. The pool was useful to cool off in. Theres a sun deck outside the pool, but to get between the sun deck and the pool you have to go inside, down 1 flight of stairs, then up another flight of stairs, since they have the door that goes directly between the two locked (the room key doesnt open it).Other than that, its a lovely setting. The restaurant offers postcard-like views of Lake Lucerne. Parking is free, and the staff is wonderful. Just dont stay there if its going to be hot outside.

I booked this hotel for three nights and paid upfront to Hotel.com - The room was extremely hot. This was due to there being no sun blinds, heat rising from the Wellness center, no airco, no airflow/ventilation even with windows/door open. - The room stank intensely from stale tobacco smoke which make me feel sick. - The balcony balustrade was loose with a 6m drop. This made the balcony a scary place. By 3.00 am, I decided to book a room at a different hotel as the room was unusable. After a horrific night, I checked out as soon as possible. The receptionist admitted that the heat problem was known. She offered a different room, but by now I was so upset after such a bad night, all I wanted to do was leave! She said that I could have no money back from the hotel for tge two missed nights. This because I'd paid Hotel.com. Lesson learned: read independent reviews and book with hotels directly. (Unless: I do actually hear from Hotel.com and get some refund!!! So far: heard nothing)

I booked this hotel for three nights and paid upfront to Hotel.com- The room was extremely hot. This was due to there being no sun blinds, heat rising from the Wellness center, no airco, no airflow/ventilation even with windows/door open.- The room stank intensely from stale tobacco smoke which make me feel sick.- The balcony balustrade was loose with a 6m drop. This made the balcony a scary place.By 3.00 am, I decided to book a room at a different hotel as the room was unusable.After a horrific night, I checked out as soon as possible. The receptionist admitted that the heat problem was known. She offered a different room, but by now I was so upset after such a bad night, all I wanted to do was leave! She said that I could have no money back from the hotel for tge two missed nights. This because I'd paid Hotel.com.Lesson learned: read independent reviews and book with hotels directly. (Unless: I do actually hear from Hotel.com and get some refund!!! So far: heard nothing)

Location is absolutely lovely, on the side of a hill overlooking the lake. It was worth it to pay a little extra to get the lake view. There are also some nice trails right off the hotel property into the woods. Unfortunately the hotel staff seemed a little overly formal and officious, and the restaurant staff were really stiff and undersupervised in a slightly unfriendly sort of way. The overall vibe in the public parts of the hotel were a bit weird like the hotel was too big and they weren't really sure that they wanted guests! Also they had a big set-up for tea and coffee but wanted you to report to the front desk and pay for how many cups you had. Honestly, for the price of this hotel it would be nice to be able to get a cup of tea or coffee on a complimentary basis as there is no coffeemaker in the rooms.

Location is absolutely lovely, on the side of a hill overlooking the lake. It was worth it to pay a little extra to get the lake view. There are also some nice trails right off the hotel property into the woods. Unfortunately the hotel staff seemed a little overly formal and officious, and the restaurant staff were really stiff and undersupervised in a slightly unfriendly sort of way. The overall vibe in the public parts of the hotel were a bit weird like the hotel was too big and they werent really sure that they wanted guests! Also they had a big set-up for tea and coffee but wanted you to report to the front desk and pay for how many cups you had. Honestly, for the price of this hotel it would be nice to be able to get a cup of tea or coffee on a complimentary basis as there is no coffeemaker in the rooms.