very good.

I like the deluxe room, but it was quite pricey. The room is not as modern as 5-star hotels with slightly higher price.

Great stay - slight musty smell to the room, although that may just be Beijing air. Friendly staff. Wish I had more time to enjoy the amenities.

Great stay - slight musty smell to the room, although that may just be Beijing air. Friendly staff. Wish I had more time to enjoy the amenities.

Very clean. Staff was polite and very helpful and most of them could speak good English.

Good location. The breakfast is great with a lot of options.

Have to put a substantial deposit on the room as well as pay up front upon arrival. Good location for our needs. Close to public transport. Language barriers were a bit of an issue. Cup of coffee in the lounge is $16 AUD. Excellent pool facilities. The spa was not functioning at the time we were there. Very nice rooms. Not a great room cleaning service. Average experience.

The service was great, especially Maryna. Some of the other staff were not experienced so luckily she was there to make everything smooth. The property is slightly dated but functional.

The service was great, especially Maryna. Some of the other staff were not experienced so luckily she was there to make everything smooth. The property is slightly dated but functional.

After staying in some other hotels in another city in China, it was a relief to come back to the Marco Polo Beijing, even for 1 night. The staff is wonderful, congenial, and easy to communicate with. The hotel rooms are very nice with comfortable bedding and lots of space in the room. We had room for 4 large suitcases, 4 carry on bags, and us!! I would recommend this hotel to anyone looking for a nice, convenient hotel to stay in!

very poor food quality. Room condition need updated.

very poor food quality. Room condition need updated.

Great Location. Value for the money

The staff were excellent and the room was spacious with a great layout. The sliding bathroom door was not in good condition and came off the tracks.

Marco Polo is an excellent business hotel. Very comfortable, top-notch service. Could use a refresh remodel, but still nice.

nice hotel and great location but customer service was terrible

Good hotel in a great location.

Very conveniently placed hotel for the Olympic Park, access to the subway and with excellent restaurants just across the street.

Staffs are nice & good services. A lot of restaurants nearby. Room is a bit old but still acceptable. Difficult to use the TV

Nice hotel near Beijing 2008 Olympic Park, lots of restaurants around the hotel, nice place to relax and meet friends there!

Nice hotel near Beijing 2008 Olympic Park, lots of restaurants around the hotel, nice place to relax and meet friends there!

The hotel lobby is nice and has a pleasing appearance. The rooms are clean but the main problem with this hotel for Americans is that people smoke in the rooms and that makes the whole floor smell. If you are unused to cigaret smoke it's hard to handle. The staff is polite but not English speaking so be prepared to order your own taxi if you have the right app on your phone. Recommend getting google translate also as that helps with communications. Hotel restaurant was OK with a good wine list and some pretty good buffet dinners. If you order a la carte you'll probably be disappointed.

The hotel lobby is nice and has a pleasing appearance. The rooms are clean but the main problem with this hotel for Americans is that people smoke in the rooms and that makes the whole floor smell. If you are unused to cigaret smoke its hard to handle. The staff is polite but not English speaking so be prepared to order your own taxi if you have the right app on your phone. Recommend getting google translate also as that helps with communications.Hotel restaurant was OK with a good wine list and some pretty good buffet dinners. If you order a la carte youll probably be disappointed.

Check-in can be further improved. Arrived early and tried to check-in but room was not ready, but this was not the Hotels fault. Was told to come back 2 hours later which I did, but the room was still not ready. The chamber staff had gone on and cleaned other rooms first even though they were informed by receptionists that the customer is waiting. By the time I manage to check-in, it was already 3.5 hours later. This is not good for business travelers coming to Beijing on an overnight red eye flight. There were also no attempts to provide some kind of free beverage or coffee while you wait. While checking-in I was informed that all rooms are Non-smoking. When I got to my level, there were at least 3 rooms with guests puffing away with their doors wide open while cleaning was in progress. Food prices especially breakfast was expensive. Buffett breakfast rates are almost 30% of the room rates, at 30 pounds a pop. Thats why the Cafe is almost always empty. Prices are similar to London or New York. Room was decently clean but sliding doors to the toilet were falling off its hinges, a complete safety hazard. This is 5-star wannabe hotel with 3-star service quality. Ordered room service one nite and had the room cleaned the next day, but they decided to leave the leftover food in the room until I came back in the evening. Had expected more from a Marco Polo. Kinda disappointed. Theres a Maccas, Supermarket, Bakery across the street so it did make things a little easier.

Stayed here for the last nights of our Sinorama Tour. The company uses this hotel because of its proximity for our Beijing sites. The breakfast buffets are worth getting up early for! By this point in our tour, many of us had the custom prepared bowl of noodles so we started having them for breakfast, we liked them that much! They also have English, American and Japanese style breakfasts, as well as continental so basically everyone is able to find something they like. A little chaotic in there, but that's very much a part of the Chinese culture. You aren't in Germany after all!

Stayed here for the last nights of our Sinorama Tour. The company uses this hotel because of its proximity for our Beijing sites. The breakfast buffets are worth getting up early for! By this point in our tour, many of us had the custom prepared bowl of noodles so we started having them for breakfast, we liked them that much! They also have English, American and Japanese style breakfasts, as well as continental so basically everyone is able to find something they like.A little chaotic in there, but thats very much a part of the Chinese culture. You arent in Germany after all!

Lost laundry. Rude reception. Not willing to help the guest at all

Bad service..the servers were more interested in their business rather than the customers.

Bad service..the servers were more interested in their business rather than the customer's.

Very basic hotel, not worth the price but it seems BJs hotels are all pricy. Not usual Maco polo standard, very local feeling.

Very basic hotel, not worth the price but it seems BJ's hotels are all pricy. Not usual Maco polo standard, very local feeling.

It is close to several restaurants, however the front desk service is not as joyful as it supposes to be, I saw some staff were sitting there and play moblie, and front desk lady talking to you with no smile at all.