The Air conditioning went out Saturday evening and nothing was said to us or done about it. We could not get our room below 76°. In the morning I went to let the staff know our air wasn't working during checkout and the young man at the counter was very rude and dismissive. He then started arguing with me about a comment I made about the needs not being queens. He told me "I have a measuring tape and will take you into that room and show you they are the right size". That comment made me feel very uncomfortable and unwelcomed.

It’s very locally located with a lot of options within walking distance

Very handy to town and durango train. Older but clean and tidy. A bit overpriced breakfast was very basic and could be missed

Room was clean and bed comfortable. Staff was helpful. Breakfast was limited, no hot items offered. Door did not auto close. Exterior hard scape was cracked and could be a hazard. Breakfast area was in a very small lobby area.

Great location is only thing keeping this place in business. Our entire group had wet high night temps No one slept. I saw review from year ago stating same but surely it was fixed… NOPE! Find another place

Great location in downtown Durango. Clean, comfortable room. Balcony is a nice feature as well as the pool and hot tub. Nice staff.

The hotel is in walking distance to the train and several restaurants. It has a pool and friendly staff it's a little pricey but location location.

Parking was a little crazy but the front desk guy guided me into a great spot. Room was a little dated, but clean. Felt safe here. Highly recommend!

We really enjoyed our stay.

The rooms were comfortable and very convenient to downtown and the train station.

Great location, very friendly staff, very convenient breakfast, Awesome Pool and Hot Tub right in downtown Durango a half a block from the train station and museum and minutes walk to all other restaurants downtown

Upon arrival at another hotel in the area, I discovered my reservation had been incorrectly cancelled. It was close to 10pm, so I was limited in my options for a place to stay. When I arrived at the Durango Lodge, the desk manager informed me that the room I'd just reserved should NOT have been listed as available - he had removed it because a prior guest had smoked in the room and the scent was still present. He was helpful in calling around for other hotel availablity, but as it was now getting on 11pm and I had been travelling since 5am, I opted to take the room. With the AC on all not, it was not too terrible - room was clean and comfortable otherwise. The silver lining of the stay was that the hotel is directly across the street from the Train Station, so I could easily go there to watch the trains leaving in the morning... I will be reaching out about the reservation errors in my original stay and what I think was an excessive cost of my alternate accommodation...

Having connecting rooms was a plus to an overall great stay.

Great stay, the location is key to this property. Well worth it, we were in Durango to take the train and it worked out perfectly. Big room too, nice balcony to chill on at night. Will stay here next time we're in town for sure.

Everything was great. I would stay there again

It was a nice last minute stay close To the railroad. The hotel is aged a bit but friendly staff and accomplished what we needed. Price was just ok for the accommodation.

Jason was wonderful and accomidating. Property is tight, parking even more so. Pool is deep, hot tub in its own room was lovely. If you're riding the Durango and Silverton it's a short walk. Downtown is handy, shopping and dining are plentiful in the summer season.

A very well-run property. Steps from the train station. Beautiful little saltwater pool and hot tub very clean and well-maintained, comfy chairs. Could not have gone better. Very thoughtful of tourist’s needs.

The customer service was amazing. The check-in went very smooth. The gentleman at the front desk remembered us from a previous visit on our second day. I left my keys in the spa when the gentleman was locking up he found them without knowing who they belong to if he figured out, it was me and called and returned the keys to me, outstanding customer service. I highly recommend this place.

Was a great location. Staff was great.

Nice and clean hotel. The front desk people were very helpful. Everything is walkable. Great experience

Very convenient to shopping, dining and the train. Felt safe and the staff was very helpful.

The place is OLD, as old as I am, and I'm 57 years old. The sheets, interior was ok, but not worth $300/night. The internet was spotty if that, which should be more than adequate since there is no landline phone in the room.

Great place to stay with family to walk to town

Great hotel right off Main Street. Everything was walking distance.

Convenient to Railroad and Downtown Durango. Friendly staff.

Jason was very welcoming and efficient.

I was little worried when we pulled up to this cute but small hotel. I had forgotten to make sure there was either a first floor room or elevator since I am handicapped. We pull up to the office and I get out with my cane, the young man at the front desk noticed immediately and after I gave my name he asked without prompting if I would prefer a first floor room. Then he helped us find a convenient parking spot. In the room, which was very comfortable and clean, there was a small bag with rags and a note for us to use them to clean messes in the room or our car or whatever. It was nice to see a hotel actually be eco friendly and think about customer needs. We will be back!

Staff is pleasant and accommodating. Overall the place is a little tired, could use some refreshing. Unfortunately other guests are loud and noisy late into the evening. Parking is limited, seems like not enough spots for everyone who stays. Not to mention all the motorcycles parking one per slot in addition to trucks with attached trailers taking up multiple slots.

It was in a great location within walking distance to everything.

Really clean with extra touches. Super convenient to downtown, very short walk to everything. Staff was super friendly and helpful.

Room on the small side and beds are doubles, not queens. Room and bathroom clean and front desk staff very friendly and helpful. Location can't be beat. Grab and go breakfast but lots of options.