It was closed during Songran festival and we had to go to a different hotel overpriced even though we booked in advance

Good

I would not stay here if you paid me, I cannot understand how there are any good reviews for this place (seems very suspicious). The room was not as advertised AT ALL. The room was DIRTY and SMELLED. The sheets had stains. The pillow was so sweat stained it was completely yellow. The shower had barely any water coming out of it (you would be better off squeezing a bottle of water over your head). The fridge did not work. The safe did not work. The air conditioner dripped all over the bench where the cups for coffee are kept (so keep that in mind if you use any of those amenities) and dripped onto our things. There were lines of ants through the room. The furniture/amenities are all damaged/chipped/cracked/un-usable. There is no swim up bar. There is no room service. There is no laundry service. The staff outright lied to me - they told me I could move to a different room the next day, and then the next day they said they didn't have any other rooms to move me to for another 3 days, then they said they would upgrade me, but they just moved me to another room that was exactly the same quality as the original room. This property is down a random alleyway and next to a bunch of warehouses, so there is always noise. It is also noisy throughout the entire building, you can hear everyone coming and going at all hours of the night. I was depressed the whole time I stayed here and moved as soon as another hotel had a free room. Go stay anywhere else and avoid the mistake I made.

I had a wonderful stay at Patong V Hotel, the staff were so friendly and helpful and my room was serviced on a daily basis. The Hotel is very well placed and the beach, bars restaurants and shopping were all very nearby.

I did not like that i had reserved a room one month prior to flying to phuket and upon reaching the hotel I am told they do not have my reservation. I didnt stay a day at patong v and instead had to be taxied to 2 other properties over the course of my stay in phuket.

Nice staff, nice rooms, walking distance from everything and quite.

This was our second time staying at Patong V This property has new owners and the Charm of this hotel is leaving. We arrived st 7:40 pm to a dark lobby, odd we thought as our last visit it was lite up and inviting. They have added a pool table to the lobby. The room was the same as last time just a little more tired looking. The. Bathroom shower sprayed water everywhere and needs a new shower head, both the towel rack and the shower soap disk are barely attached to wall. The AC worked great but the WIFI was horrible. The pool was clean but the few lounge chair pads are terrible, torn and need replacing. This hotel now is only to be booked on bery budget pricing. We left after three night stay and would not pay Thier increasing holiday prices. Since leaving we have found nicer charming budget hotels all with pools and better locations and prices. The front desk girl was still the same as two years ago and remembered us, we feel sorry for her as we will not return to Patong V in the future.

This was our second time staying at Patong V This property has new owners and the Charm of this hotel is leaving. We arrived st 7:40 pm to a dark lobby, odd we thought as our last visit it was lite up and inviting. They have added a pool table to the lobby. The room was the same as last time just a little more tired looking. The. Bathroom shower sprayed water everywhere and needs a new shower head, both the towel rack and the shower soap disk are barely attached to wall. The AC worked great but the WIFI was horrible. The pool was clean but the few lounge chair pads are terrible, torn and need replacing. This hotel now is only to be booked on bery budget pricing. We left after three night stay and would not pay Thier increasing holiday prices. Since leaving we have found nicer charming budget hotels all with pools and better locations and prices. The front desk girl was still the same as two years ago and remembered us, we feel sorry for her as we will not return to Patong V in the future.