The staff were exceptional, Chirantha, Fuka and the whole concierge team amazing. Our guide for the Art tour was fantastic. Our dinner in the Chinese restaurant exceptional.

Amazing experience at the Gajoen. We have been to Japan many times, but this one stood out. Lots of traditional Japanese culture in luxurious settings, the waterfall, the small water canal with Koi, the large suite room, the Japanese Kaiseki restaurant in a traditional building within the building, the Hundred Steps museum, the relief wall panels of Heian era scenes, a sumptuous buffet breakfast, Omotenashi service etc all lovely.

Loved the morning yoga and the tour of the property. Incredible history.

Absolutely the best hotel I’ve stayed in! Above all the places in Europe and the US and elsewhere in Japan. Beautiful beautiful environment, exquisite service, and fantastic breakfast. Top notch in every way. Honored they had us as their guests.

Best service I have experienced at Japanese hotel. Great atmosphere both room and hotel

This is one of the most beautiful hotels we have ever stayed in. Staff were incredibly accommodating and respectful. We could not ask for anything more.

Home away from home. It’s an excellent hotel with an excellent world class service. The history of the hotel is fascinating too.

Gajoen is a beautiful calm hotel in the middle of a overwhelming city. What a joy to come back every night to this hotel. Personnel are friendly and efficient, rooms are the most spacious and comfortable. We loved the quietness and zen feeling of this place. Restaurants are excellent and the museum side is a must visit when in Tokyo. We will definitely come back.

Amazing staff, service and property. A once in a lifetime experience of Japanese culture, style end elegance.

Excellent

Fantastic property and even better staff! Couldn’t be happier with our stay!

Great location. Attentive and friendly staff. Great suites. Excellent value .

Very nice!

A most wonderful 4 night stay at this very, very special hotel. Huge public areas, but only 60 rooms. Staff so friendly, obliging and super efficient. Our large room was kept spotless and provided absolutely everything we could possibly need. A fantastic marble bathroom with shower room, deep spa bath and even a self contained steam room! Highlight of our stay was a tour (only available to hotel guests) of the property’s very extensive facilities for traditional Japanese weddings. We visited amazing rooms full of beautiful paintings and wood carved scenes depicting old Japan. Also lots of other art and sculpture throughout the property - plus lovely indoor gardens and waterways stocked with beautiful Carp. Saying goodbye to this incredible hotel brought tears to my wife’s eyes. Location in Meguro is excellent, with Meguro station on the Yamanato Line (which encircles Tokyo) only 10 minutes walk up escalators and along a quiet side street. Also, extremely good value compared to other luxury Tokyo hotels which can easily run to £400 to £500 a night.

Excellent staff and accomodations, convently located.

The amenities and services were exceptional. This is a beautiful hotel in a quiet area just a short walk from the train station for easy access around the city. The rooms and hotel in general are beautiful and we would stay here again if we return to Tokyo.

Museum hotel, loved the property. Free tour of the 5th floor and service was excellent. Only downside was the air conditioner inside the room wasn’t working properly, we had to call and to be adjusted.

5 star service and spotless cleaning.

Wow. This was possibly the nicest hotel I have ever stayed at anywhere in the world. our room was large, the bed was insanely big, the steam sauna and jacuzzi bathtub were phenomenal. The breakfast and restaurant were top notch. And the hotel itself is so picturesque that you can immediately realize why everyone was getting married in it. The coi pond and indoor waterfall were over the top decadence. I wish we stayed here longer. It's not cheap but you're paying for the best of the best. Anything we wanted, we asked for it and we got it. Kudos to the staff. And the meguro neighborhood was one of our favorites.

One of the most beautiful and comfortable hotels we've every stayed at. I wish we could have stayed longer. I took so many photos of the hotel and bathrooms, it was so silly, but I was in awe of how lovely everything was. We also ate at their steak restaurant and enjoyed it, definitely recommend this hotel. We walked quite a bit in the morning, and this location is easy to get to the Art Museum, several shrines and more.

This is a first class boutique hotel property. I was well care for and the rooms and amenities are excellent. Great dining options and service.

This is my secret gem of a luxe hotel in Tokyo. Nothing makes me happier than spending a long day in the city and coming back to one of the best rooms, best levels of service and overall best properties in Japan!!!

best hotel at the best location and services

It’s a truly unique Japanese experience. Fab rooms very authentic and beautiful location. Loved the breakfast. Luxury Japanese style

Very beautiful hotel in a quiet neighborhood of Tokyo. Very helpful staff . Highly recommended

Recommend this hotel if you want to experience a Japanese style room, a room with tatami mat!

Special and very beautifully decorated, good food and shuttle bus service.

This was my third trip to Tokyo and I was traveling with my family. We have stayed at many nice hotels but this one was very different. The quality and attention to details was remarkable. Location was very good and staff very helpful. In short, anan experience to remember. In short, the best hotel I have ever stayed in.

The service is too good to be true, executive lounge food very good

Amazing modern hotel incorporated with beautiful traditional Japanese art and garden. A truely unique experience.

Amazing modern hotel incorporated with beautiful traditional Japanese art and garden. A truely unique experience.

It’s a luxurious hotel. Excellent staff, gourmet food, free shuttle to & from the train station.It’s an expensive Hotel but worth staying there.