The property is stunning

Property was overall convenient to the popular Patong area and easy to obtain transportation. But the amenities were lacking - only bar soap available in the bathroom, towels and bathrobes were not luxurious, dated appearance, excessively dim lighting, cold water in the shower. However, the Muay Thai class and breakfast buffet were excellent, and the pool/view was also nice.

Even though it rained throughout our stay, the staff was always friendly. The breakfast was delicious and the room was in good condition.

The villa was absolutely gorgeous and looked just oike pictures. Very clean and staff was amazing. Definitely will be returning.

The views from this property are gorgeous!! The staff are extremely friendly and helpful. They will go above and beyond to make sure you enjoy your stay. We started on the Deluxe Villa with the private pool and the room was amazing and very comfortable. The pool doesn't get much sunlight but if privacy is what you want it perfect! The hotel is up a steep hill and some taxis complained about bringing us there but it's not far from the nightlife and definitely worth it!! The complimentary breakfast was also good with several options.

Great hotel

Love this beautiful resort.

The only complaint was the breakfast wasn’t hot. I Maybe this was due to buffet style. The coffee and juice was great.

Hotel was so nice and there’s a 7 eleven about two minutes away. Hotel staff were always quick when something was needed. The pool and bar closes early. If you order 20 minutes before they close the staff will have an attitude unfortunately- but that was the only bad thing about the hotel. Everything else was excellent

Nice quite place little further up the hill best of you have a Tranport or at least a Scotty . Love the place

Beautiful location, helpful and friendly staff.

My room was very clean. Comfortable bed. Great view from my balcony. Staff was very attentive and kind aside from one or two which may have been read wrong and not intentional. Room service food is really good. Breakfast buffet is decent and was included in my room package.

The rooms are dated Our personal pool was connected to two other rooms & wasn't heated They broke my luggage No elevators Breakfast buffet wasn't good at all Maid left my room door open while my luggage was still inside. Staff was friendly but I wouldn't return to this hotel.

This property has a lot of ware and tear. It took forever to check in for the room. Says it’s a 5 star luxurious resort, but I give it 3 stars. No as clean as I expected, not many amenities, bugs in the room. I must say the panorama views were amazing as well as the private pool. Was expecting much more from this resort.

Overall the property was beautiful! However, there were ants crawling around on the countertop & has issues with hot water.

unique architecture. Amazing staff. great spa. food options and taste is unbelievable. overal great place to stay

My husband and I stayed at the Crest Resort for our honeymoon. Overall, we loved this property. The staff was very nice, the rooms and property were well taken care of. We also liked the free shuttle rides that are offered about 5 times per day to take you to and from Patong Beach. The food was excellent- especially the spinach gnocci and pizza. The only downsides we had were that there is little privacy in the rooms (as newly weds on our honeymoon, we didn’t like that our patio and pool were right next to someone else). Also, we asked two times for taxi rides and paid in advance with the front desk, but the taxis were not called until we arrived at the front desk. Our ride to the airport was 20 minutes late when we asked the day before for them to be there at a specific time. Overall, we would recommend this resort and would definitely return.

Excellent

Excellent stay!

Our first night out hotel room was dirty and we had to wait another 30 mins to clean up

Staff was really helpful and friendly

Free shuttles to patong beach

not a great location - a steep trek up the hill with nothing around it. Half the pool was under construction. They do offer a free beach shuttle but it doesn’t run very often. I paid for a sea view but it was definitely a partial view. I didn’t like the bathroom - there is no door. You can see the shower and toilet from your bed and therefore hear it very clearly. Room size was good. AC didn’t work well - room was still very warm. We requested an iron and ironing board which never came. Not worth the money.

Great hotel and fantasic pool side rooms. Could do with lighting above the bathroom mirror for shaving

Very relaxing and peaceful

The staff at the property were absolutely amazing. The view from the pool was breathtaking. I will definitely be staying in a pool villa again.

Disgusting dirty stain furniture, paid for a villa with private pool but pool was dirty/algae and was not able to use the pool. Room feels unclean, in room robes and slippers are old, used, dingy and stained . Bath towels were old and stained. There was a geico and flying bugs in my room. This was a total disappointment.

My review is for the room only. The shower didn't drain so there was literally a huge puddle of bath water sitting on in the shower. There was complimentary instant coffee but the room was not provided mugs. Other than that, we honestly didn't explore the hotel since we were always on an excursion or in town.

Beautiful resort with amazing facilities, room, staff, food etc. Highly recommend!

Pictures don’t do this place justice, amazing location and hotel!

Overall property was nice, room was very nice I opted for the pool villa, no mini bar but I enjoyed the room and was kept clean, hotel was up hill from beach and activities hotel did provide a shuttle but stayed booked so used grab app for taxi’s, hotel has airport transportation for cost

This resort offered a nice escape with its unique design of villas and a panoramic sea view infinity pool. Overall, we had a very enjoyable time! On the day of arrival, we arranged with the hotel a private taxi to take us to the resort. This was smooth-sailing. We arrived 2-3 hours before check-in and were told we had to wait until then. This was slightly disappointing especially after a 16-hour flight. To our surprise, we were upgraded to our own villa which had an infinity pool and a beautiful sea view. We had some issues in the room i.e. slow shower drain, toilet flush not working but housekeeping came quickly to resolve the issues. The hotel is located up a steep hill so we relied on the free shuttle service provided by the hotel to get back and forth to patong beach area. Unfortunately, this service did not run beyond 7pm so getting back to the hotel later at night was a struggle. It was impossible to get a grab as there were never any available and tuk tuk taxis charged more for having to climb up the hill. Shout out to all the lovely staff members who looked after us.