Clean property n rooms, friendly staff good location

The front desk staff was very helpful

I really like the fact that it smelled nice. None of that disinfectant smell that you can have at other places and the bed was heavenly. The pool was under construction, but still swimmable.

very close to all shopping

The rooms are very small. I would like to see a larger room

Amazing stay here! We moved from another hotel in Durango and were very pleased! We were traveling with a large vehicle and they had ample parking. Excellent beds and very clean. Chef Ralph is the best

Nice location, nine place to stay

The breakfast guy was awesome Hotel clean and nice

Perfect in every way. It’s a 10 plus

Smooth check-in, clean room, comfortable bed after a long day driving.

Breakfast was good, staff is somewhat friendly. Overall good

I highly recommend this motel. Very clean and well kept motel with very good amenities. All employees I interacted with were very helpful and friendly. I would go back again.

Great friendly staff. Breakfast was great and the chef was friendly and attentive. Overall a great place to stay.

The room was clean. The bedding was clean. The pillows were okay. The bathroom was clean. We could hear all of the neighbors. At midnight it sounded like a jackhammer was in our room! The mini fridge was shaking so we unplugged it. We told the front desk.

The property itself was good. Woke up in the morning from being bite by bedbugs. Called the front desk. Older gentleman areived at room 313 and gave us a different room after seeing the bed bug and said we would have to wait for Dennis the manager to come in at 7 for a refund. Went to check out and Dennis was rude and said that because I booked through Expedia that he would let management know and they would refund me even though the older guy said Dennis was the manager we were waiting for.

Quick check in, friendly staff, clean common areas, room was very nice and clean

Everything is great and affordable.

Great property…good price

We stayed here a year ago and had no complaints. This time we had a few issues, though nothing was major. The hot tub was tepid and filthy. We stayed in for a little while thinking it needed to warm up, but got out because of the gross water. I get that it's a pool hot tub, but come on. Breakfast service was great. The guy running it seemed to really care about makingi sure everyone was taken care of.

Easy check in. Easy to find my room

Everything about the hotel was good.

Courteous, helpful staff. Clean, comfortable rooms. Convenient access and parking.

Chef for the morning breakfast was very personable, a nice change of pace.

The personal chef was amazing and very tentative to everyone. We will stay here again & recommend to others.

We stay at this property at least once a year and usually love it. This time the room was dirty with stained pillows, mystery hairs everywhere (yeah, that kind), and a visibly dirty tub. Gross. The whole parking lot is iced over with no efforts to salt it. Slipped many times.

Excellent service, clean/quiet property

Queen suite was large and great for our whole family. Room was super clean, smelled nice. Pool is good condition. Good breakfast selection.

Loved our stay. The front staff are friendly and accommodating. Had snow brushes for guests to borrow which came in very handy. Our favorite part was the mornings with Chef Ralph. He was so friendly and welcoming. I went down with my small toddler and he helped me get food/make waffles and put on cartoons for them. Overheard a guest tell him they couldn’t have the bacon so he made them a non pork option. Truly went above and beyond!

Was perfect stop to rest and know around the area, the price was good compare others hotels at the area, is near to albertsonb( grocery store)

Nice staff. Rooms were clean. A little loud as far as hearing the highway noise. Great location - minutes from downtown Durango.

Check-in was quick and the staff did read my note at time of booking, asking for a quiet room; appreciated that they paid attention to it. We were still close to the elevator, but the room was overall quiet, also because it was not facing the road. The room was clean, but the bathroom needs attention (see attached photo). Whatever happened there, it was never taken care of. The room door had a visible gap to the frame (on one side and at the bottom), so that light (and noise) from the corridor would seep in at night. Luckily we had overall courteous neighbors, that didn't slam the doors at 5:30am or at 12:00AM. Doors that close well and insulate from light and noise from the corridor, would be appreciated. Bed linens were of decent quality and seemed to be of a poly-blend that had enough cotton in them to not become a shroud of heat and sweat. Many comparable hotels have ditched cotton bed linen for poly-blends or 100% polyester sheets that are a no-sleep torture of heat and an unbreathable nightmare. Even with the AC set to 68F. Location is great and 15 min walking distance from downtown Durango. Breakfast is "the usual" low-quality deal. The staff member on duty thought, two days in a row, that putting out green rock-hard unripened bananas (who does that?) was ok and when asked "do you have any toast bread?" pointed to a display that only had biscuits and bagels. If the room was not quiet/comfortable, at this price point, I would probably not go again.

Everyone was kind and helpful as we had an issue with TV but they were very accommodating to us!