Highly recommend staying at Fusion Suites. The staff are the most beautiful people and looked after us so well. The food was consistently delicious, including the breakfast buffet. The complementary shuttle service into Patong was so helpful too. There is also a tourism desk at the resort and Tanya helped us book a few tours and tickets at great rates. The rooms are spacious and clean. Being on the main road, we barely noticed any traffic noise either. Incredible views of Patong too. We had the most amazing and comfortable hotel staying at Fusion. We can't wait to come back.

We enjoyed our time here the staff were very good and a great breakfast there is a shuttle bus which was really the only way to get down the hill to the town as the road was so busy the room were very nice and well equipped

The hotel is all in all a nice accommodation, but with a few down points. Area: it is quite a bit outside of everything and therefore a transportation is always needed ( hotel shuttle only goes every two hours to the city and back and stops already at around 20:00); traffic: the hotel is directly at the main road into Patong town, but this road is quite often very busy and jammed, therefor it takes always a bit to go somewhere; rooms: the rooms are in principle nice, but would need a bit of a modernisation soon, it looks a bit outdated by now, also, from the room balcony the view is not really impressive as you more look into a kind of backyard, instead of seeing the city from above.

Beautiful resort, nice room and friendly staff

This was the best hotel experience I have had around the world. I travel a lot, and it is nothing like feeling like you're at home. The staff was amazing from start to finish. Specifically Moana and Thanatcha. They welcomed me like sisters, and because of that I ended up extending my trip by an entire week longer. They were super knowledgeable about the area, and introduced me to their culture, traditions, and told me where to go. They went ABOVE and beyond for me each time, and I really would not have had the experience I needed if it wasn't for them. I felt like I made two sisters, and I will forever be in debt to them. The warmth made me feel at home, I loved the housekeeping staff as well, and the restaurant manager was incredible. They got my order right every time, and all of the restaurant staff was so pleasant and kind. I also was able to book my activities through the amazing Tanya, who was so nice, warm and kind. Do not look any further, you must stay here! The price, you cannot beat, and the quality is top tier. The surrounding hotels DO NOT COMPARE. I cannot wait to come back to Thailand this year and return back to my little home at this hotel.

The property and rooms are alright, it is a 3 star property not 5 star.

Pros: 1. Nice clean rooms. 2. Good food. Cons: 1. Location, location, location -- it is just far from the city center and the beach. 2. The free shuttle service is only every 2 hours starting 10am (good luck if you want to be an early bird) and finishing 8pm. Yes, you can get Grab, but it will cost you 500 baht to go to the beach/town. 3. The shuttle bus to the beach is supposed to take 20 minutes, but in reality can take between 30 minutes to one hour!!! 4. The night I was there the 8.20pm shuttle from the beach arrived to the hotel at 9.45pm -- because the smart driver Bill decided, instead of going straight to the hotel, to go pick up his friend/guest at the Mall -- without informing 12 other guests that were on board of the shuttle bus (including a couple with a 2-year old kid). Needless to say, nobody was even there ready for pick up when we got there. The whole trip turned from 20-30 minutes to more than 1 hour! (just to get back from the beach). When I have asked to talk to manager upon arrival, he/she were not available. Nobody bothered to apologize for 1 hour trip, with 12 people on the bus sacrificed for 1 guy who was not even there! 5. Some rooms on the ground floor face the kids day care center -- on the day of arrival, there was a kid who was just walking there and banging on the glass doors of every room on the floor! Overall, I suggest you to stay away from this place -- poor location combined with transport inconvenience are just not worth it.

My boyfriend and I stayed for 3 nights and it was the perfect experience. I’d highly recommended as it was close to everything , great customer service, amazing rooms. We even had our room upgraded upon check in free of charge

Staff were Amazing, very friendly. Papa welcome us with a great smile and good energy she explained the house rules and escort us to the room giving us all information we need for our stay, Ice the waitress in the breakfast greating you with good Energy positivity and that smile 😊, great asset to the hotel we miss her on her days off, the others waiters they seemed shy not very talkactive but overall they were good. This is the hitel with a great location and best sunset view. Definitely will return. Thank you for having us.

The staffs were very nice & thoughtful

Very clean. Nice staff. Great pool and rooms.

Staff was very kind and helpful with any inquiries. The hotel itself was very clean and quiet, great for a relaxing stay.

This is a beautiful property. The staff is so lovely, smiling and helpful. Very nice pool. Great view of the ocean and city of Patong. Room was clean and comfortable. Not walkable to the city or shops. But they have a shuttle that runs every 2 hours to and from the property. Would stay at this residence again.

Amazing property no complaints

Nothing will describe how amazing and beautiful is the hotel

Beautiful view. Pleasant staff. Great massage. Close to Tiger Kingdom, Elephant sanctuary and carts

I love staying here. The staff was friendly and my room was nice and clean. I love the buffet breakfast and dinner was good as well. I will be coming back in the future

nice

Absolutely loved staying here! They offer transportation to/from the airport as well as to the beach and the shopping center area. The staff was nice and professional. The view from my room was amazing! Definitely will stay here again!

This is a beautiful property with extremely friendly staff. It’s up on a hill so you need a taxi or tuk tuk get around but they will book transportation for you- very easy! Amazing pools and a very cool roof top bar. You’ll definitely enjoy your stay! Highly recommend!

Pleasant staff and quiet

Love this resort.

Veldig bra hotell, super service.

This hotel has a gorgeous view and property and I wish I could have given it a better rating. From the 6 nights we stayed here, room service only cleaned our room twice despite having the room service sign on for extended periods of times. We had to call the front desk in order to get our room cleaned both times as well. The other thing you should be aware of—especially if renting scooters—is that the hotel is located at the top of a hill with two blind corners on both sides with heavy oncoming traffic. I had multiple close calls pulling in and out of the hotel parking lot. Aside from room service and the blind corners, the hotel staff was friendly and the property views are beautiful.

Smell very bad , far from the city action

Great value hotel, close to patong. Can't walk but with motorbike/taxi -3min Modern Only issue is that a few rooms are close to the main road so bit noise

It was amazing, clean rooms and friendly atmosphere, good breakfast and room service food, 10 minutes to patong beach via car , no steam and sauna bath

I've stayed at Mai House Patong Hill many times before. Unfortunately this time was my last. This place is great while you stay in the Patong area, just up the hill and a bit away from all the crazy loud noise. They have a free shuttle that takes you down to the beach and mall. The resort itself didn't look as stunning as it used to. It's worn down a bit. Our room was beautiful but the beds are to hard, causing pain. They used to have free refillable jars of snacks and the fridge used to be full of cool free stuff. Now just a few items in the fridge. The bathtub is amazing but the water ran orange. You had to wait a long time for the water to clear. The light above the bathtub would not turn off when it was time for sleep. We contacted front desk, it was 11:30pm and they quickly sent someone to check but he had no clue what to do, so it was pointless. The light did not turn off and they would not move us to a new room. So we did not sleep much because of the brightness. Upon check out, they barely compensated us until I made a fuss. Then gave us our 400tb of room service for free. I would of rather had a refund for that night, since it was the hotels fault. The food at the breakfast buffet has also gone down, hot dog wieners as "Sausage" and cold food. We wanted to stay after breakfast to play cards at the table but they turned off the AC, which made the room unbearably hot, we had to leave. The hotel rooftop bar was closed and the service was not top notch like it used to be

This place is absoluteley perfect. Amazing Service, loved the room, the view. No noise. Free complimentary soda. Absoluetely clean and stylish design. Totally recommended!

Lovely hotel although very quiet which was a

the staff is amazing

The staff was very helpful, they went out of their way to ensure that we arrived and departed easily everyday.