Wonderful staff, clean and modern hotel, great location, lovely room, and they have luggage storage late checkout! The only oddity here is that parking is a bit scarce around the hotel. You'll have to park in a zone a few blocks away and haul your luggage to the hotel as there are no cars allowed on the road with the hotel.

The hotel was great. The room was spacious and located on one of the main shopping streets, so there were many restaurant options nearby as well. The lady at the reception (forgot to ask for her name!) was the highlight of the stay. Her customer service was fantastic. I would definitely recommend and stay here again.

We spent 4 nights at this hotel and had an amazing stay. The hotel is well positioned to explore Reykjavik by foot, and has the main bus stops just a short walk away. We stayed in a suite, which had a sauna on the balcony and amazing views of the city. The room itself was extremely clean, had lots of storage and was spacious. The bed was super comfortable. The staff at the hotel were friendly and couldn't do enough to help. Some reviews have mentioned noise. We stayed Monday to Friday, and only one night did we find it a little noisey until about 11pm from one of the bars, although you have to remember you are in the centre of everything, so a little noise can be expected. Overall, a clean, well positioned hotel, with accomdating staff. We would stay again.

This is my second time staying at this hotel. In 2021, I stayed her and I booked the Junior Suite, balcony and sauna outside. It was THE BEST experience ever. So when we were traveling again, I booked the same suite. The bed is one of the most comfortable beds I've ever slept on. The bathroom is amazing, and there is SO much storage space to store your clothes and luggage. The view from the balcony is unbelievable and the sauna is just what you need after a long day of exploring the city.

We had a private sauna in our room.

The property wasn’t quiet as we could hear partying and music well into the early morning hours, but the room was beautiful and the sauna was a plus! Also the hotel staff were very friendly and the complimentary champagne was lovely.

I stayed at ION City for 3 days last weekend and I loved everything about the room. The view was subtle but gorgeous, just like much of the architectural scene is in Iceland. The Hallgrímskirkja all lit up outside my window wasn’t too shabby. The room was so well maintained and felt super cozy. I’m someone who enjoys travel but sleeping away from my home comforts is a challenge so choosing a hotel is top priority, and I made the right choice with ION City. The only thing that I would change was the rain shower head. In theory rain shower heads are luxurious but impossible to avoid getting my hair wet on days when I didn’t plan on washing it. The spectacular soaking tub more than made up for that though. And the mattress! I felt like I was sleeping on a cloud. Last but not least the service was impeccable. I’m quite shy and reserved and I don’t need to be overly fussed over and I got just the right amount of attention to feel like a valued customer without being overwhelmed. I figured out quickly that this is the Icelandic way. The people are kind and welcoming but not too in your face. Works for me. Also the location was perfect. I was never more than a 10 minute walk from everything. I would stay at ION city again in a heart beat. My only regret is not having enough cash on hand to leave a more generous tip for the kind person who took care of the space during my stay. 10/10 experience!

Our favorite part of this hotel was the location, although everything else was also terrific. It is located on the primary restaurant and shopping street, much of which is a pedestrian mall, and is minutes walk from the water and the famous church. The room was very, very comfortable and the bathroom spacious. Our only struggle was to understand the lighting . . . all switches were dimmable but didn't turn the lights off - you had to double click the wall switch to turn the lights off. We loved our stay here.

The woman at the front desk was amazing, friendly and very helpful!

Great hotel with a central position and the Junior Suite was fantastic, with the sauna on the balcony. Highly recommended!

Room and the front desk agent, the girls, very nice

Totally amazing the staff went above and beyond for us. Found a room for us a let us check in earlier an even offered us champagne on arrival. The beds were heaven and was the center of everything. Totally recommend here.

Very well located, super friendly personnel, clean.

Hotel in the heart of downtown. Lots of great places to eat! Staff was amazingly nice. Virginia went above and beyond to make our stay the best possible. Very clean room, great bed, clean sheets and great shower. Recommended

Front Desk customer service, Room cleaning crew was very accommodating, Exceptional! Thank you Ion Hotel Staff for making our stay Magnificent!

A quiet location in a downtown walkable area can be a difficult combo and this hotel checked almost all the boxes! After a long overnight flight, lost luggage and a long rental car process we stopped by the hotel to see if an early church in was possible. The person managing the front desk was delightful and found a room available and even offered complimentary champagne to toast our arrival. Since our luggage was delayed and street parking is free on Sundays, the lack of parking or valet service was not an issue. It was a great choice for our first night in Iceland.

Very comfortable and the staff was excellent. Centrally located and peaceful.

Amazing hotel. Cannot be a better location. Right on main street of downtown. Staff is warm, welcoming and amazing. Room was clean, warm and the shower was perfect. It was kind of futuristic in some ways and felt like something out of a movie.

Great downtown spot close to everything. Staff is so helpful. Only negative is in summer rooms get very warm and hot and you can hear some music late into night from local club but it’s a trade-off given it’s in heart of downtown shopping and restaurant scene.

Great location in the middle of everything.

Aside from having amazing staff, they had the best shower we have had in a hotel bar none! We travel often and it is so important to wake up and start the day off right, which you can do at ION city. Have an awesome shower then head across the street for a cappuccino and danish before heading out on your adventure.

Fantastic room, private sauna on pur balcony overlooking the city and water. Great central location

First, you can't drive to the hotel! Street in front is closed to vehicles so you have to fight for a parking spot away from the hotel and carry your luggage for blocks. The street in front is now a very active location for locals and tourists so it is very loud and loud late into the night. Room was hot and very small window to let in a bit of air. Leaving the window open meant a very loud night. Band a few doors down played late into the night.

A very nice boutique hotel, ideally located right in the center of everything.

I loved the location. It could not get better. Luciana, checked me in but my room was not ready. That was ok as I just had gotten off a cruise and I was there very early. She told me I would get one as soon as one became available and she would call me. When it was ready and I came back to the hotel and she had already put my three pieces of luggage in my room. I have never had that done before in my decades of travel. What a fabulous added touch. The hotel could use better signage as even my taxi driver had an issue. I would definitely stay there again.

We lived the service. The prosecco at the beginning. The level of help and assistance. They were perfect. Great room. Nice sized bathroom and shower. No AC but you shouldn't need it. Great place

Great hotel in the hear of Reykjavik! Walking distance to all the sights and multiple restaurants/bars around. Room was modern and clean and they even gave us champagne when we arrived! Magnificent hotel!

Great staff

A

The room was very clean and I loved the sleek modern aesthetic. In a great location!

ION had the best staff, so helpful and kind! The room was clean and very modern. We definitely recommend!

Nice boutique hotel, modern and updated with a comfortable bed. On one of the best streets in Reykjavík, this hotel was convenient to everything in the city. The sofa bench overlooking the Main Street was a great place to relax and unwind after a long day. We will stay here again when visiting again. Just be aware there are no in-room items like a mini-fridge or microwave.