Excellent, worth the money! Breakfast so so for the price you pay.

Absolutely beautiful resort but very little English spoken. Restaurant service was exceptionally poor and food was of very basic quality. The scallops were overcooked to the point they couldn’t even be scraped off the shell and that was after a 1.25hour wait for our meals with only 10 people in the restaurant. The wait at the beach bar was at least 30min each time as the staff were more concerned with their phones and talking to each other rather than serving customers.

Perfect day, great Hotel. Great room.

There isn't enough space to write a review of this place, but if this is the only bit you read then stay away or expect disappointment. Check-in: We paid a deposit so we could charge services to our room. Throughout our stay we had problems & the majority of employees didn't believe us or made us go to the hotel lobby to fix it. We had several problems with our room, no warm water & we had to wait for the service guy & be stuck in our room for 2h before it was done. It was never properly fixed and the employees insisted that it would heat up after running it for a while. It did not. I would expect that either we would be moved to another room or that we would get some small compensation for having to sit around waiting for a fix. After writing a review of the check-in they finally reacted and gave us an upgrade to a bigger room, this was when they also noticed that i had previously written that it was our honeymoon & they actually did something special. So kudos for that. The service: I have never experienced such incompetence. Everytime we would go eat or have a drink we would need to ask for cutlery, plates or napkins even when it was empty and 7-10 waiters would be idle. Microtransactions hell: As a hotel guest you have to pay for beach chairs, towels and the water had 4 different prices depending on where in the resort you bought it. Not non-smoking! All over it states that you aren't allowed to smoke on the premise & rooms. They have ash trays on tables & balcony

We had to families in 2 different rooms in Tower 2 (the best one). We had a 2-bedroom suite on the 15th floor facing the ocean. It was very spacious and generally clean. However we found a group of tiny ant-like bugs in one of the room’s closet. Housekeeping came to clean them out. The next morning, there was another group of any-like bugs on a bed. Housekeeper Ng came immediately to change the bedding. Everything was fine after. The staff’s English proficiency is not very good. The front desk had about 4 ppl but only one girl had slightly better English. The other 3 attendants were standing around listening. The bell boys also had some confusion with our luggages. The resort in general has a good view and is in a good location. There is a nice hiking trail beside the resort.

Excellent staff. Great room. Beach area gets very crowded in the morning and evening, but otherwise a great place and easy walk into town

The outdoor pool on the first floor at the second building is a quite dangerous with the level of steep steps instead of stairs. I fell a few times trying to find where the next step is. Also in the pool made out of the little stone is sharp, my knee got scraped on it and I was hurt and was bleeding.

Overall it was a nice property. We were however asked if we were guests at the hotel by hotel security while sitting on beach chairs near the pool. Security requested our room card as proof, which we provided. There were several other guests sitting by us and security didn’t seem to care about their status. We assumed it was because we were white and not Korean, like most guests at the hotel. Overall, it was an awkward and uncomfortable situation.