We were thrilled to find this property at a reasonable price and great location during Six Nations. Communication from the property was clear and timely. The shower had been damaged by a previous tenant, so I sent an email to the property and two friendly gents came to fix it within 2 hours. Great response! Queen Street shops and a Tesco are a 10 minute walk away. Central Cardiff arcades are 15-20 minutes away. When we come back we will look to reserve this space again.

Place seemed empty. I was put in room 1. Was noisy all night from ppl passing snd traffic. Would I stay again? No. I d rather pay £100 more to stay in the park gate or Hilton and have a good nights sleep.

Great stay and location. The only thing room too hot and not possible to drop temperature.

Very central with good self catering amenities

Very convenient location and easy to walk everywhere.

Very convenient location and easy to walk everywhere.

We were given the wrong key code and had difficulty getting into the property. When we tried to phone the office of Parklane by Urban space nobody answered. Once we were into the property we had to take turns having a cup of tea as there was only 3 mugs, there were 4 of us. 1 of the mugs looked like it had been used by the previous occupier as a toothbrush holder there was grime and toothpaste dribbling down the side of the mug which had not been washed and put back in the cupboard! We couldn’t get hold of the management company by phone as every time it rang it just disconnected so I emailed them, they then sent somebody round to bring another mug and did a quick clean of the property.However the place was still an absolute disgusting state even after a quick clean. There was food left in the freezer from the previous occupier and costume jewellery left in the second bedroom which was obviously from the previous occupier, the bathroom hadn’t been cleaned at all it was disgusting, the shower caddy had a buildup of black grime from what appears to be months of dirt, the microwave oven/oven hadn’t been cleaned and was full of crumbs and splattered food on the side, the skirting boards had fluff and dust all over them as did the floor the cooker hood was thick with grime and my daughters white socks were black on the bottom from the floor not being cleaned. We were unable to get hold of the Management company.Expedia were looking into this however they haven’t replied in a month

My stay at Parklane Aparthotel was amazing. The apartments are very well located in Cardiff, very close to parks, museum, shopping centre, entertainment, train station. Even though in a busy area but the facility was safe and is very well kept. Rooms are spotless clean! With nice self service,fully equipped kitchen with eating area, a shower and toilet, desk and very comfortable bed. Ironing items are provided in each room as well as a hair dryer.

My stay at Parklane Aparthotel was amazing.The apartments are very well located in Cardiff, very close to parks, museum, shopping centre, entertainment, train station.Even though in a busy area but the facility was safe and is very well kept. Rooms are spotless clean! With nice self service,fully equipped kitchen with eating area, a shower and toilet, desk and very comfortable bed. Ironing items are provided in each room as well as a hair dryer.

Really clean, comfortable and spacious. A little noise at times but a decent nights sleep.

Very clean studio-type place to stay. Yes it was comfortable. There is some (but not much) free weekend on-street parking fairly nearby, in the Salisbury Road area. The main parts of the city centre a easy walking distance. Our main drawback was it being a bit costly and communication about the self entry was initially lacking

Very clean studio-type place to stay. Yes it was comfortable. There is some (but not much) free weekend on-street parking fairly nearby, in the Salisbury Road area.The main parts of the city centre a easy walking distance. Our main drawback was it being a bit costly and communication about the self entry was initially lacking

The room/studio was really nice and clean. We had everything we needed.

Good location close to center had everything in for a short stay

Good location close to center had everything in for a short stay

Apartment was great , perfect for what we needed it for , location was perfect and would book again.

Apartment was great , perfect for what we needed it for , location was perfect and would book again.

Please don't waste your hard earned money on this place. There are plenty of other places in Cardiff for the same price, if not lower price, to stay and are far better than here! The check in was easy to understand as per the emailed instructions, and was a good way of a contactless check in. We can't fault that. The room was dirty upon arrival, with crumbs on the floor, dirty towels, bugs in the bathroom, dirty shower screen, dirty sinks and taps in both the bathroom and kitchen, absolutely disgustingly dirty kitchen utensils and utensil holder, no bin bags in either bin, and the smell of the place was utterly horrendous. I've had to wash every single thing we took away with us upon returning home as the smell lingering on everything was awful! Hotels.com contacted tbe property owner on our behalf who said they would send housekeeping to 'rectify' the issues with cleaning, however it made absolutely zero difference to the cleanliness as the 'new, clean' towels we were given were covered in black marks and the room was still no cleaner. The bed was the most uncomfortable thing I have ever tried to sleep on. I honestly think a bench in the park opposite would have been better! We also had someone letting themselves into our room numerous times during our stay, without as much an explanation as to who they were!! Not great considering the current Covid situation! We don't know who they were, what they wanted, or if they were Covid free! Which has made us very angry!

Please don't waste your hard earned money on this place. There are plenty of other places in Cardiff for the same price, if not lower price, to stay and are far better than here! The check in was easy to understand as per the emailed instructions, and was a good way of a contactless check in. We can't fault that. The room was dirty upon arrival, with crumbs on the floor, dirty towels, bugs in the bathroom, dirty shower screen, dirty sinks and taps in both the bathroom and kitchen, absolutely disgustingly dirty kitchen utensils and utensil holder, no bin bags in either bin, and the smell of the place was utterly horrendous. I've had to wash every single thing we took away with us upon returning home as the smell lingering on everything was awful! Hotels.com contacted tbe property owner on our behalf who said they would send housekeeping to 'rectify' the issues with cleaning, however it made absolutely zero difference to the cleanliness as the 'new, clean' towels we were given were covered in black marks and the room was still no cleaner.The bed was the most uncomfortable thing I have ever tried to sleep on. I honestly think a bench in the park opposite would have been better!We also had someone letting themselves into our room numerous times during our stay, without as much an explanation as to who they were!! Not great considering the current Covid situation! We don't know who they were, what they wanted, or if they were Covid free! Which has made us very angry!

The staff here are phenomenal. It was absolutely lovely, a genuine pleasure