Mold around the windows property flooded during our stay door was kicked in no internet service no tv service late night stay would not answer

They were going thru emergency renovations. Denese was THE BEST at finding accommodations for us because of a mix up in beds in room. Props to her for going the extra mile! Would absolutely stay here again!

Great stay. Just wish the wifi issue wasn’t…an issue.

First trip to NOLA, came 2 days before cruise. Positives: family of 4 adults, 2 kids,needed a room with multiple beds. found The Lafayette had 2 full sized beds, 1 pull out couch. Close to walk to French Quarter and Bourbon Street. Negatives: Day 1 arrived after driving 10 hours wanted to take a shower and nap a bit before walking. Decided to drop luggage go walking instead and once back, take a shower and sleep for the night. Wasn’t enough towels,called front desk, no answer. Called 4X, no answer. Couldn’t find anyone, 2 people ended up drying off with hand towels. Day 1, tried calling front desk to let them know we had a leak in our room from the AC. floor is soaked and one entire side of the bed soaked. closet with a mirror on it directly underneath the AC and it’s completely soaked. No answer again. ended up taking the bag from the garbage can, placed a towel inside it. all night we heard the dripping. Had to deal with a wet mattress and covers. Day 2, woke up that morning no one was at the front desk. Went out walking, came back to room,AC still leaking. Sent someone up.he sat a clear bucket and left. Horrible lighting in room, very few outlets, 4 big windows but can only open 1 blind! Water leaks all over the ceilings in hallways.

Given the reviews, we expected much better. From using the dirty bathroom in the lobby to water backing up in the bathtub and staff hanging around outside instead of attending to customers inside looking for help.

They were extremely welcoming, knowledgeable, helpful and the lady at the desk... (I forgot her name) She is hilarious! Dope personality! Babbbbbbby.. lol. When we come again, we definitely staying there! Thanks yall!❤️

The hotel aesthetic was beautiful, but lacked cleanliness, tub had no stopper and it had an old carpet smell!

It was very welcoming. The manager Ms. Denise was amazing she helped us with activities to do in her hometown. Ms. Dominic was awesome as well and let's not forget the lovable Mr. Kevin. We'll definitely be back

The front desk lady was exceptional. The hotel is old an outdated, but to not have a fridge in the room was wild. Its far from everything we went with a group of people. I wouldn't book myself but the front dest host was relly good an made sure we had everything we needed

The parking area is too crowded and too high for the property.

Better in room lighting

We had a great nights stay. Spacious rooms. Kevin was very helpful. Will definitely stay again.

Everyone was so friendly and helpful telling us the popular restaurants to eat at and activities we could do. The one person tht stood out was Denise she was so friendly and made us feel welcome she also allowed us to check in early I think that was very nice of her . I would go back there and stay it was very quiet and peaceful.

This is an older hotel, but the rooms were clean and nice! Parking is very limited.

Friendly staff a the front desk. Nice view from the balcony. Close to everything.

I hate that I forgot the front desk lady name. She worked the day of our check in and she allowed us to check in early. She also made sure our rooms were clean and we had everything we needed. The valet staff was nice as well. The only con is the room temperature is controlled and it got hot during the day and sometimes during the night.

There’s not a lot available for guest

My stay was excellent . The receptionist was superb always willing to go beyond . Good staff

Great place! Can feel the southern hospitality and the culture of the city as soon as you enter the hotel! Only negative was the the ice machine was broken lol!! Would absolutely stay again!

Stayed in a spacious suite with balcony, very friendly staff! Nice location between Garden District and French Quarters, with access to the Street Car.

Great location. Staff were very helpful and knowledgeable. Aesthetically pleasing decor.

The location was very convenient for my trip. Staff were friendly and the public areas are nice. The suite was roomy but furniture was pretty dated and vanity lights did not work.

I stayed for one night during Essence Festival. The location is convenient to a local grocery store, CVS and restaurants. The bellman was nice but the hotel felt very empty and unsecured in the late hours of the evening. There’s keyless entry to the front door but the door is very old and didn’t close behind me. The room was comfortable but the bathroom needed to be updated and I saw several bugs crawling (not sure what kind). I couldn’t figure out how to watch local channels on the Roku TV. I probably wouldn’t stay there again.

Terrible

The bathroom toilet was leaking in the first room….changed to another room and the ac was leaking on the floor

Close enough to all the NOLA action and activities but far enough to not be in the mix of it all for down time. Friendly, helpful staff.... Thumbs up to Kevin for being so kind.

We liked the age of the building and the cost. The hotel was understaffed during our stay and the rooms appeared understocked. The staff was pleasant. There was no bar of soap, just a small bottle of body gel, shampoo and conditioner. They had one small bag of coffee for the coffee maker, but no sweetener, creamer or stirrers. The first room we had was leaking water onto the couch and from the looks from the ceiling it had been an ongoing problem. The bathroom vanity had 4 light fixtures in it but only 1 light bulb was installed. The rooms and beds were comfortable. Just don't expect much in amenities if you decide to stay. Overall, it was a good experience based on what was paid.

Liked the room and being able to walk everywhere parking is an option through the hotel. Staff is very friendly.

Clean, nice

The staff

GREAT spot right on the St Charles trolley rout into the Garden District. Walk to everything. Close enough to the FQ but none of the noise. Comfy bed, nice people on staff.

The staff was awesomely amazing.