Prior to making my reservation, i was assured i would be able to make a late arrival due to me traveling & driving 10hrs to Norman. Well, when i arrived, i was told i had no reservation at all even though i had confirmation #s. So considering me driving 10hrs after working 16hr shift as a traveling nurse i was very petered!! Will never book with them again

I love where we were at. It had everything in it.

I was bug all and my room to were it was infestation

Pulled in to the parking lot to see a homeless encampment across from the extended stay. security was sitting in a chair in the parking lot, and some people sitting at a table. i am new to okc and i am unfamiliar with the area i just needed the room for a few hours. it felt like people lived there even though i had to sign a waiver saying I do not live here. 1st time getting a room in okc. i didnt enjoy it.

Very dirt and smell so bad

There were roaches in the room, the hotel was dirty and staff was not friendly.

Much courtesy and nice hotel

Great

Our room was dirty upon arrival. There were leftover items from the previous guests, and there was hair left in the bath tub.

DO NOT STAY HERE. Unsafe, dirty property, filthy mess throughout the halls. Smells terrible of smoke, people smoking down the halls. Rooms so smelly and dirty stained sheets. We left the hotel the night we checked in, could not sleep. Our reservation was for 4 nights, had to book a different hotel at our expense because Expedia would not assist us with booking another hotel. The property is very unsafe and too many illegal activities happening on premise. Management does not care and allows it.

When we arrived there was a foul stench they said they needed to call for a "well check". it was obvious someone died there was a bug on our bed i wanted to leave but we had no where else to go at thst time of night it was awful, unsafe and dirty we couldnt use the shower because of the mold on the ceiling above it

This was the crummiest place I have have ever been. The staff was never at the counter, housekeeping never came to my room in nine days (was supposed to come after 1 week), yapping barking dogs everywhere, people smoking pot and cigarettes all around the entrance, and noisy until 2-3 o’clock in the morning.

Liked that it had a kitchenette hated that the stove top didn't work. Everything was in some state of disrepair

The manager on duty was very patient and helpful trying to resolve Hotels.com screw-up on my reservation. It took approximately one hour to resolve with Hotels.com not forwarding my reservation to the property. Trying to communicate with Hotels.com was most of the problem. Even the manager was having difficulty resolving the issue with hotels.com not providing the correct information. The situation was poorly handled by Hotels.com and I may never use them again.

Stayed for 2 days with my fiancée. Not the best ESA I’ve stayed in, but, not the worst either. Room was comfortable, however, coffee pots are not provided anymore, and you have to request the dishes you need from the front desk. COVID has apparently changed things. Did see a roach on the wall, but, not sure if it was already there or brought in by someone else. Even with the few disappointments, it was a nice stay in OKC for the weekend.

Clean and comfortable, friendly for kids. Kitchenettes are nice, too.

Excellent! Everything

The hotel reked of smoke and pot. The carpet was stained. There was roaches. The bathroom was nasty.

The staff was very polite and courteous. My room did not look like the pictures at all. The room smelled, the appliances need to be updated, the floor in my room and the hallway needs a good cleaning. There was nothing mentioned of a deposit needed at check-in.

The room had a bad odor. Beds were small. Reaches in the bathroom.

I was scared to go to sleep. I believe they rent rooms by the hour. There was plenty of people you could choose from, that were hanging around the entrance. There was so much noise from other guests. Kids running up and down the hallway. I couldn't get coffee or muffin. All the kids were there getting all the muffins. Staff was rude. I had to wait at the door to be let in while the employee and another man were working out a deal for the man to rent a room for a couple of hours.

Dirtiest hotel I've ever stayed. Pop-up tents with homeless surrounded the hotel. Breakfast is muffins and coffee; no dining room!

Charged me and they told me they didn’t have rooms.

First walked up to the front where group of guys were smoking under the NO Smoking sign (property employee was with them). Front desk employee was nice. Room was dirty (I mean nasty) and in bad condition. Literally had screws sticking out of the wall (the sharp end)! One of the only times I’ve ever taken pictures just to make sure I didn’t get charged for the preexisting damages. Honestly would have left but couldn’t find another option.

Stay away very bad . I arrived at this location at 10:00 am and they refused to honor the room the manager said i can't check in now i have to come back at 3:30 since they don't have any room available even expedia sent me email with confirmation i can check in at 7:00 am and i showed that to the manager but he still deny and said this is a glitch. I have to wait for more than 5 hours that was not a good service also this location is filthy with crockroches. Expedia did not do anything to help so i would not use Expedia any more.

We have been on the road for 6 weeks on a national parks tour. Hands down worst property we have stayed at. Just disgusting and the first time we saw a roach on our trip.

It’s ok for the price. You get what you pay for

The hotel property and room wasn’t the cleanest, it was a safe place to stay but definitely not too for clean.

Lobby was dingy. Human trafficking posters everywhere. Furniture in room was raggedy. Room was clean but the cleaning solution made the floor sticky. Entire hotel smelled of cigarette smoke all night long. One positive-bed was comfortable.

Staff is fine but the room smelled really bad like cat urine. There was also stains all over the floor and desks. But sheets seemed to be clean that’s about all.

I hated this place. I had much higher expectations. When i checked in I saw two hookers leaving the building. Ironically and sadly, there were human trafficking posters all over the place. There was a mold smell stench and when I turned in the lights I saw about three roaches scurry in the kitchen and one crawling on the bath tub. I was repulsed and will NEVER pick this company again. If you are considering it, DON’T DO IT! It’s worth it to pay more for better. The only positive was the front desk staff who seemed courteous yet, in my opinion, clueless.

Large rooms