I’ve stayed at many Village Hotels and this was tired and ready for a refurb v other locations. Cleanliness and condition of room below par as well.

Walls are paper thin, we could hear every word the next room were saying, less than ideal when that room was the congregation point for lots of people late at night then again very early in the morning. Noise even travels from events downstairs which go on until the early hours of the morning. Window did not close properly, letting in a cold draft, tried putting the radiator on but it smelt of burning so thought best to leave that alone. Did ask for a room move but none available. Probably the worst nights sleep I've had in a hotel in a long time. The room itself was clean and fine though and the pool facilities also good.

House keeping removed all the towels and the bath mat every morning and we had to go to reception every afternoon when we returned to get new ones , We didn’t even require them to be changed and were happy to keep the same ones for the duration of our stay to reduce the amount of water a detergent used

It was a lovely family stay. We loved the facilities especially the pool and gym. The location was great.

Harrassed on check in and check out, despite saying I can operate the self check in they persisted to interfere. Loud music on and off from a neighbouring room, albeit earlier in the evening you cannot just call reception you need to access a myriad of QR codes

The staff is very friendly, and they do their best to make one have a pleasant stay

Easy check in, helpful staff, really comfy bed. Bit warm in room 133 but the Dyson fan helped. Modern and clean.

Enjoyed the one night stay, staff were friendly. The food was reasonably priced. Only downside was that the room was a bit dusty, the carpet could have done with being vacuumed.

Really great stay. The receptionist and staff are really friendly and amazing stay.

Fantastic overnight stay.

Staff were not friendly in the pub area. Took me ages to get served and food took over an hour to arrive. The "club" rooms area was no noisy. Was not made feel welcome at all.

Hotel blind chain broken so it could not be raised, no air conditioning available, bathroom was not very clean. Breakfast choice is very limited. However due to location it was convenient.

Hotel was far too warm and no air conditioning in the rooms. Our room was also so far away from anything it made the experience poor. The bar, staff and food were excellent it was just a shame the room wasn’t. When we also checked Into the room we had dirty towels in the bathroom and rubbish under the bed.

Stayed here for a family wedding, nice lots to do, quiet well appointed rooms

No air con, so uncomfortable in this heat, will never return oh and a little fan is not acceptable. The Dyson fan in the room didn’t work either

Was a best hotel I have stayed so far. Nice services. my son enjoyed so much.

better signage direction would be helpful from the upstairs back to reception.

We stayed at this hotel as we were at Silverstone across 4 days and is roughly around a 40-60 minute drive (depending on what time you leave to and from). We were welcomed very late in the evening and were able to check in on the self service check in (and check out) service, we also we were also warmly welcomed by reception. Rooms were clean (comfy bed!!) and so was the bathroom (which is a big thing for me!!), very spacious too. We had room service (for one night) which was super expensive which was the only downside but the food was delicious. The facilities, I can’t comment on as we didn’t get to use them as we didn’t have enough time which was a shame!! The area around the hotel is great, so many places to eat and drink too and the hotel also has a mini Starbucks in the reception area. Would highly recommend and if we do Silverstone again for 2025, I would easily come back to this hotel!! Thank you!

Walls and carpet was in need of cleaning

My stay was great, had a lovely time

The property is modern and high tech check in and out. Staff helpful but no real interaction with guests. Our room wasn't made up once in the four days we stayed. Busy and sometimes noisy with people attending gym and swimming activities snd corporate events.

Malcom at reception was brilliant , went above snd beyond as we needed to get in to the room early as we had to change and get to a funeral as soon as we got there. Nice one mate, it was appreciated . Nick

Location was good for my planned business trip, Bathroom was grimy in parts, no AC in the room. Breakfast is rather limited in choice. Plenty of parking.

Originally allocated. Twin room for a double room booking . Got them to change it to double which was kitted out for disabilities . Overall not bad

Convenient for a stay over near the airport

Awful service rubbish - room service app didn’t work so I went down stairs to reception who advised app not working go into bar/restaurant to order after queuing bar was very busy I was informed there would be no food for a couple of hours due to being busy in diabetic I need to eat! Went back to reception and after explaining what had happened I was advised to go 10 minutes down the road to Sainsbury’s shocking!!! I won’t be staying here again

Had a swimming pool

Excellent overnight stay on one of the warmest days of the year so far. Pleasent modern hotel, food and drinks available in lobby pub / bar, clean and airy, excellent facilities including a pool, sauna and steam room available to guests staying club room level or above along with free parking. Even managed to watch the England/Denmark football match in their cinema styled TV room next to the bar. Overall excellent.

The room was grubby, there were crumbs and food on the desk chair seat, and the room looked like it was being used to store stuff so there was limited space available. It didn’t feel clean and comfortable. Housekeeping were also very impatient, knocking on the door an hour before check out time and asking each time we left the room so didn’t feel like you benefited from the 11:00 check out as housekeeping were hovering around the room from 9:30

Great location, great facilities and great room

Excellent thanks

From when we arrived there were friendly staff on hand to help us checking in and getting to our rooms. However, in getting to our rooms we noticed that some of the light switches did nothing. There didn't appear to be a ceiling light for over the bed area, only for the corridor and bathroom. And in the bathroom there was no extractor fan which made showers less comfortable. The next few mornings we enjoyed getting up and getting breakfast where the bar and staff were very happy to help and it was good food. I would reccomend staying here. Ideally they might fix these small room animalies and implement eco friendly towels / cleaning service as an option for guests.