The breakfast was good Hotel is quite noisy from local traffic

Good solid 3.5 star hotel. Good location. Average breakfast. Pool and deck area is small but functional

Everyone was very kind and helpful very friendly very clean

This was my second visit in a week and they improved a few concerns with my previous visit (eg pool was cleaned, eggs for breakfast were cooked better and were less runny). Good location. Good value

Nice older hotel. Breakfast was not good (coffee does not taste good, scrambled eggs are runny/watery, no bacon). Pool was dirty and small. Liked the older wood trim. Older gentleman at the desk was helpful and also spoke English and Portuguese (other staff did not)

Location is great. People at front desk were great. Great breakfast. One thing the hotel needs is a guard at the front. Someone stole one of my bags in the lobby. We only got distracted a few seconds.

The carpets, sofas and overall were dirty. I can seller my reservation because this hotel failed to provide a comforting feeling, which is critical for hospitality.

It was really good. Everything is close. Very convenient location. The breakfast buffet was really good. Big restaurant at the Hotel.

ok and proper but not special not 4 stars as expedia said

Staff did not greet us upon check in. Also provided the wrong type of room booked

Location was great. Staff was somewhat friendly depending on the time of day. Clean, good selection of the breakfast items.

Good location for walking to Puerto Madero, Plaza de Mayo etc and the Galleries Pacifico. Busses run past the hotel if you're not into exploring by foot. Reasonably friendly (male) reception staff; free map offered at check-in. No city brochures in sight so do your own research on what to see and do. Large lobby with free water and biscuits. It's an older style building but more than adequate for the price. Good sized room with a good sized bathroom - shower over the bath. The bathroom definitely needed some refurbishment. Good, heavy curtains to keep the room dark; the aircon was good (and needed after a day in the sun). Buffet breakfast was terrific - fruit, pastries, toast, hams, salamis etc.

Good location Our room could use a better clean, especially the stains on the walls

Helpful staff Desk very helpful with maps and tour book. Breakfast filling. Got water.

The Cyan Americas Tower Hotel is conveniently located just a block from the widest street in the world, 9 de Julio Avenue. It is only 8 blocks from the famous Obelisk and Plaza de la República as well as a short walk to many other sites, in addition to three subway lines nearby. The complimentary breakfast selection was great and the staff was helpful. Even though we were on Floor One (second floor) with the window facing the street, it was generally quiet.

Overall, very nice stay. Reception desk was very accommodating.

Is a good well operated centrally located hotel. Close to many eating and Laos Ute places

We love this hotel and everything about it. Especially the staff.

Most of staff looked like they didn't care about the guests and like they hated working there. At check-in the person at the desk didn't even bother speaking to us apart from saying keywords like "passport" and "room key", he didn't even look at us, and he asked us to walk back and close the entrance door which we accidentally left open after entering loaded with three pieces of luggage each. The mattress and pillow were way too soft and destroy your sleep. Especially the bed's headboard that was shaking and hitting the wall every time you moved on the bed, thus making constant noise. The card reader of the room door did not work since the first moment we checked in and instead of being moved to a different room directly, they said they would send someone to fix it. Obviously they didn't fix it and they only offered to move us to a different room on our last day. The extractor fan in the bathroom didn't work either. Sometimes in the middle of the night there was loud noise from the external units of air cons from other rooms. The only good thing about this hotel was the breakfast that offered a decent amount of choice (compared to other places in Argentina where you only get toast and jam pretty much). But they managed to destroy this too by washing up the dishes by hand right behind the breakfast bar, making a constant loud noise the entire time you're having your breakfast. The location walkable from both Recoleta and Plaza de Mayo.

Good hotel, clean, effective, and a good hotel for the price in an area that has easy/central access to a number of very nice areas of the city to visit. Didn't quite feel like a 5 star hotel but you will certainly have a nice stay here.

The hotel is pretty basic, but located very well in BA

Definetely not a 4 Star hotel, kind of good location

Generally speaking the hotel is good with some details in the room furniture (scratches, damages). Dining menu is short but breakfast was good.

Front desk/reception personnel outstanding, room smelled like cigarettes, not enough amenities, WIFi was not good, lost signal many times in my room and by the bar no sjgnal, no iron so if you have a meeting early morning you arrived late at night laundr service will not have it ready for you next morning.

Just a one night stay on our way back, but the hotel was nice, went to the wrong hotel at first but we're politely pointed in the right direction. Beds were comfortable, clean room, best sleep before leaving for home.

Just a one night stay on our way back, but the hotel was nice, went to the wrong hotel at first but were politely pointed in the right direction. Beds were comfortable, clean room, best sleep before leaving for home.

Hotel rooms are almost ok , carpet is old , some of the reception are not so much professional, breakfast is so and so, restaurant staff is so and so . Nevertheless location is a good one

Stayed 4 nights before Patagonia - had decent room,very friendly desk good breakfast & good maid. Decided to book 4 nights on return. However on return were given poor room - reception friendly. Next door bathroom felt as if it was in our room.Bathroom vv tiny. But maid service vv poor. She even rushed to ask us if she must clean room. After our breakfast on return room hurriedly cleaned & towels removed. Had to ask every day for basics - towels, toilet paper etc. Only 2 towels given daily, no floor towel - did not bother Reception but bell boy helped us a lot . However on last day were shocked when we saw towels were just hanging pieces of threads. I did take a photo of this. Perhaps we did not leave enough tips!? However - as the first stay was good, breakfast decent, room clean and quiet and the front desk v helpful - I can just assume that we were given a cheaper room second time. Although quoted superior. My first impression was that it is a good hotel in very handy situation. Desk helped a lot re transport etc. I did not want to sound pretty complaining re towels etc - but perhaps I should have brought matter to House keeping attention. First stay Room 607 - 2nd - 310.

Older hotel, stayed here 10 years ago. Close to everything which is why I picked it again. Helpful staff, the doorman was a joy. Spa bath was awesome. Bed was comfy and pillows great.

Nice hotel great location. Nice rooms excellent service.

Very central safe and clean! A very good area ! Riccoleta

Convenient hotel with helpful staff especially the front desk and the bar staff. I left my cruise ship at 8 am and arrived at the hotel at 9, check in time is 2 pm . I was hoping for storage but the front desk had a room available immediately - this was bliss after a hot taxi ride. likewise on leaving check out time was 12 but my taxi was at 1pm and the front desk took the trouble to ring me and say I could have the room till the taxi arrived. Excellent service.