Good value for money in stunning scenery

Overall, our stay was enjoyable. The absence of air conditioning was a drawback. It was challenging to sleep in late September due to the heat. Opening windows led to mosquito issues, making sleep impossible. The fan in the room was ineffective in cooling it down.

Very relaxing

Beautiful hotel on a scenic lake - a perfect setting!

Stunningly beautiful hotel with real charm. Exceptionally clean and throughly enjoyed our stay

Beautiful, elegant hotel right on Lake Lucerne. Breathtaking views on lakeside. I was afraid that no A/C would be a problem but it cooled down very nicely at night so it was comfortable. The grounds were well kept with lots of good seating areas and water toys to use on the lake. The restaurant and service were excellent.

The place is amazing. Historic hotel with amazing view over the Lake and mountains. Staff was super nice. The quality of the food at restaurant is average and the wine way too expensive. Cocktails at the bar are very standard but average. Overall a very romantic stay.

Absolutely gorgeous, delicious and comfortable in every way. Thank you for a perfect weekend!

The finest boutique hotel experience!

Amazing amazing place and hotel. Great service and beautiful rooms. The only negative is that the hotel does not have ac or airconditioner because of its special building code. Needs more better fans for warm days. Otherwise an amazing hotel

Awesome hotel was highlight of our trip through Switzerland, having stayed in 2 other places before this. Service was great, views were amazing and food at the restaurant was worth a trip even if you are not staying there. Overall would 100% stay again!

I had a room beautiful view but at night lots of light coming in from garden, maybe a black out in the curtain would help To sleep better Everything else really great

Room was ok and clean but the setting, staff and amenities really made my stay special. A true gem of a hotel

Beautiful hotel right on the lake overlooking the mountains that hug this area in. A real mix of olde Swiss with artful traditional colour on the exterior and on the ceilings inside, then a crisp, clean modern twist in the bedrooms. Wonderful views, excellent staff, great comfortable sleep. Our meal was delicious, seeved while gazing onto an orange sky as the sun went down behind the mountains!

Was a little out of the way but near train that went up the mountain, ferry terminal and bus stop. Hotel was delightful. You could swim in the lake. Would recommend if you want a quiet getaway. Grocery store nearby and local restaurants

We have been staying at this hotel for the past 4 years. We absolutely love the hotel and it’s staff. Wonderful people, central to all the sites around the Lake and the most Beautiful setting.

The roads and tunnels are closed until October to reach the hotel. We spent over 2 hours trying to get to the hotel. We ended up buying the highway pass for 45.00 and a ferry ticket for 30.00 just to reach the hotel. Since there is now only one direction to enter to the hotel it would have been nice if the hotel informed their guests so they could enter from that open direction. When we said something to the front desk clerk she could care less. Also they sent an email asking to make reservations for dinner. We made reservations at the bar area for a light hamburger and grilled items. They never communicated that the restaurant we made reservations was closed and they seated us in fine dining. We were not dressed appropriately and the meals were 40 to 65 CFH per plate. They should have communicated that to us before we sat down so we could find another meal option in town. Overall very unsatisfied with the hotel. The breakfast lady did an incredible job.

All was on it’s best, we enjoyed it very much there.

This hotel was straight out of a fairytale...set in the mountains, overlooking a lake - so tranquil. The breakfast buffet was delicious and the staff accommodating. The suite we had for the four of us was 2BR/2BA and more than enough room, with a small balcony. Free parking and a nespresso machine and tea and apples on each floor were nice surprises. Would definitely stay here again!

The hotel service manager show me 0 flexibility from his side even that I try to cancel my last night 5 4 days before the arrival and charge me for that night. As a frequent traveler first time that somthing like that happened to me. The rest was fine

Outstanding stay. Great, friendly staff. Excellent breakfast. Dinner was amazing. Really enjoyed the spa and swimming in the lake. The SUP were fun to take around the lake. Great location to Mt. Rigi and easy to get to from Lucerne.

Amazing. Beyond expectations. Everything was exceptional including service, room, views, gardens, food

This is a gorgeous hotel that is beautifully updated in the common areas and the room. It looks like the room was updated within the last year or even more recent and has a beautiful bathroom. I had a waterfront room with a balcony and it was well worth the money ! The hotel ownes a decent amount of property along the lakefront and you can relax in comfortable chairs or go for a swim. I highly recommend dining at the waterfront restaurant for dinner it was an excellent experience . I am from the US and this was my favorite hotel while staying in Switzerland. My only regret is that we didn’t stay more than one night here !

The view and location on the lake was excellent. The hotel has been updated and modernized with a pleasing and functional result. Restaurant food was exceptional. Only two real problems with our stay. First, the hotel is not airconditioned and the room was extremely stuffy in the afternoon, even with windows open. As it turned out, the hotel provided fans for the rooms, but our room had no fan when we arrived and only had one for the last day of our stay. We only had one for that day because we asked if any were available. Staff told us that it should have been in the room. Not a very good answer since the room was supposed to be prepared for our arrival. Which brings me to the next issue. We arrived at the property two and one half hours before our 3:00 pm check-in time and we were told that we would be notified as soon as our room was ready. We were allowed in at 3:00 pm. the expectation was that they would try to accommodate our early arrival, as well as the early arrival of several other guests. Instead, many guests found themselves waiting for hours for their rooms to be ready. Hardly accommodating to guests. The staff seemed more concerned with preparing the hotel for a wedding that was to take place later in the day. Not acceptable by any hotel standard.

Nice hotel and people. Will come again.

Great room overlooking lake. Very clean and well equipped

Beautiful hotel with amazing views on the lake. Room with a balcony a must. Great location. Sens is one of the best restaurants we have ever been. Michelin star to be soon

Excellent hotel in beautiful location- large rooms, friendly staff , great breakfast- would definitely recommend this hotel

We stayed for two nights at the Viztnauerhof. As such the Hotel is great. Nice room, Nespresso machine, nice spa, great view, ok breakfast. We had dinner at the Sens which was outstanding. Very nice location at the lake. Unfortunately there was a group of about 20 tourists at the Hotel. They were extreamly loud and blocked the pool from 3PM to 6PM. We had to leave however also in the room we could hear them. After we came back from the Sens restaurant this group had a party on the balcony just below our room so we could not sleep. You cant close the window as there is no AC. Because of that the stay was very disapointing. I recommend you call up before making a reservation to check if there is a tourist group. We have a very bad memory for this stay.

It was our first time travelling to Switzerland from Australia and after much research we decided to stay at this hotel on lake lucerne. We prefer a quieter setting but love having access and possibilities near us for exploring without getting back on our motorbike. This location on the lake offered just that with better swimming areas, easy walking distance to ferry, train and cable car experiences. The possibilities of walking tracks were endless and options to enjoy the area were perfect. Now..... the hotel itself? An UNFORGETABLE experience which will be remembered as our highlight of our 6 weeks travelling Europe on our motorbike. I think the service and people instantly make you fall in love with this dream hotel. I felt like I had their full attention in making our stay completely personal, luxurious and as enjoyable as possible. In every possible way every staff member went out of their way to make everything possible with a genuine smile and warmth. When we left I was shattered that the dream vacation was over. Thank you so much HOTEL VITNAUERHOF for everything!!!

Great location on the lake. I have a car but dont need it. great transportation at the hotel.

location was great, however rooms are little cramped