The house was nice and seemed clean at first. The neighborhood is older, but beautiful with deer hanging out on the lawns. Unfortunately, when we went to crawl into bed we discovered the sheets were DIRTY on at least two of the beds. Not stained, but dirty, crusty spots, and hair. Beyond gross. We contacted VRBO customer service, who referred us to the owner. We called the owner and got voicemail. We did laundry at 11:30 pm and had to stay up until it was done before we could go to bed. The management co. Called the next morning and said they would send someone over to change the sheets. I told them I wanted ALL the linens changed. This didnt happen. The sheets we put on the bed the night before had a tear in the fitted sheet. The tear was still there after housekeeping had come to change the sheets. They didn't change the sheets on the master bed. Only one bed was confirmed changed, because we had stripped the sheets off before leaving. I requested a refund of at least the cleaning fee. I was told it would be refunded, I have not yet received confirmation of this a week later. We provided the management company with photos of the sheets. Beyond gross.