Great location, finding parking wasn’t bad although it did cost us £25 to park for one night. The room didn’t have an expresso machine as advertised and we only had one coffee each on arrival and that was it. Would have been nice to have more coffee and milk. Minor details but makes the difference. Overall though, was satisfied with the stay and location.

we stayed in room 9 and there was water running down from somewhere the whole time we stayed. Behind the Bathroom wall it seemed. I meant to mention to the staff but forgot.

Considering age of property, 1762, very well maintained. Only down side is no lift and with high ceilings on each floor, considerable number of steps spread over 4 floors, not for elderly people

The hotel is in a prime position, what let it down (no lift) also people coming out of the night clubs kept us awake from 2-30 till 4-00 in the morning. 😪

This hotel is in a great location but if you are a light sleeper then avoid like the plague! We stayed a Monday night thinking the streets at night would be quieter but no there was so much noise until 3am which kept me awake! When I mentioned this at check out I was told well Bath is a busy place - charming. The building is old and the windows are single pane (I’m assuming due to the buildings age) so probably not much they can do about outside noise but the doors are flimsy with quite a gap at the bottom which means you heard everyone going up and down the stairs and people do not realise how loud they can be especially late at night. The whole place was tired and quite dirty on the main stairs with cracks in the walls and on the stairs. We were in room 4 and lovely holes left in bathroom wall where fixtures have been taken down and no one bothered repairing. Unfortunately there is quite a pungent fish smell as you go up the stairs due to the restaurant but surely some air fresheners would not cost much. It seems this hotel relies on its location alone but I would rather stay further out than pay the price we did for a sleepless night in a rather dated and unloved hotel :(

I would consider the restaurant and hotel accomodation great food and service room was comfortable and clean and would class it as an excellent3 and half establishment but not 4 star as advertised because bed and furniture need upgrading

Great breakfast & option for cocktails & food, booked 3 rooms (3 couples traveling together). All pictures showed tub, but no tub in our rooms. Bed was not terrible but not great, could feel coils in spots & tight fit in room. NO LIFT & so mean a lot of stairs as only 2-3 rooms per floor. Make sure to go to rooftop, beautiful view of city! No AC & as was heat wave had windows open so head street noise & sirens throughout night.

Really good.. staff nice. But a few things overall.. asked for a fan as it was hot.. said they would look and let us know.. never heard anything. At dinner we should have had 25% off for staying in the hotel and eating at loch fyne,. Didn’t get that just got the runaround and the waiter asking for his tip in cash because if we put it on a card he had to share it with the rest of the wait staff.. and breakfast as part of the stay was amazing.. but my hubby needed to get up and out.. and even though we explained he needed something quick and i could stay .. they just didn’t seem to understand.. still took ages.. however overall it was lovely and would stay again.. just not as part of eating at loch fyne.. miller & carter over the road would get our visit.. rooms are funky and cool.. nice amount of room in ours (number 2) however if you are a first time away couples trip.. the toilet is open plan and there isn’t a huge amount of privacy when it comes to natural “noises” :). Parking on the street was free after 7pm until 8am.. so we paid 6-7pm and 8-9am through an app. All very easy.. it is sooo close to everything .. bar downstairs where you check in great and staff on there were LOVELY..