The property appears old and run down. They gave us a room on a side property away from the main area.

I am writing to share my feedback and suggestions based on my recent stay at Holiday Inn Aruba, which marked my third consecutive year visiting your esteemed establishment. Having previously enjoyed my stay, my decision to return to Holiday Inn was an easy one, given the pleasant experiences I have had in the past. However, after my recent visit, I believe it may be time for some modest upgrades to enhance the overall guest experience. My suggestions for potential improvements include changing the carpet to tiles, refreshing the paintwork, upgrading the restrooms, and providing new towels. These subtle enhancements could contribute to further elevating the comfort and satisfaction of guests during their stay at Holiday Inn Aruba. I would like to reiterate that my feedback is intended to be constructive and stems from my genuine appreciation for the wonderful moments I have had at your hotel. Despite these minor suggestions, my affection for Aruba and Holiday Inn remains steadfast. Thank you for considering my input, and I look forward to the possibility of experiencing further memorable stays at Holiday Inn Aruba in the future.

Thank you to the housekeepers to the waitresses and waiters to the housemen to the security guys and the rest of the staff for making our stay a memorable one, your kindness and hospitality doesn’t go unnoticed. You work hard and with pride and it shows! Amazing food at Sea Breeze restaurant. Palm beach has everything to offer, such a beautiful beach! The hotel needs love it is a bit outdated but you can tell the employees work hard to keep up with it which is sad because the owners should appreciate what they have! This hotel is truly is a gem, so much potential! PRIME location, loyal employees, safe, amazing food and drinks! It’s great! I can’t wait to be back next year! Aruba you showed us an amazing time and now you have my heart! I’ll be back soon 🙏

Beach close, nice pools, location convenient

Everything was fine except the rooms are outdated. Very limited pool service and entertainment during the day. At night there was live music in the lobby which was nice. Not a bad place to stay but showing its age.

Very relaxing. Very clean. Love the restaurant on the property (flamingo pier) . breakfast was very good.

Everything was fine except the rooms are outdated. Very limited pool service and entertainment during the day. At night there was live music in the lobby which was nice. Not a bad place to stay but showing its age.

staff was great

Overall the resort was very good. There were some issues with how credit cards are charged for deposits at the front desk that inconvenienced us quite a bit at the beginning of our stay. The staff did a great job making the best of the situation though.

Amazing beach and access to dining area across the street.

Old needs to be updated

Very nice property. Beautiful location. The hotel was clean and very comfortable. Could use a little updating in bathroom and hallways. Staff was wonderful.

The property is beautiful! The only thing is the rooms. They do need to be updated in terms of how nice everything else is.

We were situated above the delivery area so we had loud noises throughout the day and evening, which was not good for sleeping

Food is surprisingly good for an all- inclusive

After a hiccup checking in we had a wonderful time. The hotel is modest, clean, friendly and comfortable. We always stay at Holiday Inn Resort Aruba when we go to Aruba. Unlike other hotels each room has a balcony or on ground floors a patio area. The grounds are just right so when you walk out to go to the beach or pools they are only a few steps not like the other hotel where you have to go through all the grounds before you can access the beach or pool. The service staff are so friendly and will remember you from previous stays. Jean the beach and towel handler is AMAZING. We are so glad he returned to work at Holiday Inn. John the luggage handler is also another favorite of ours. The hotel is so conveniently located to restaurants, shopping, activities, casinos etc. Can't wait to go back!!!

The front desk staff was awful during check in. The towel hut staff Earl was lovely, the cleaning lady Aura was wonderful and the bell staff Reynaldo was very kind. I went to the Sea Breeze one night and Yaqui was very friendly and made delicious margaritas! The pool and beach view are ideal as well as walking distance to palm beach entertainment. The TV in the bedroom was outdated and bed/pillows were mediocre. Jorge was very helpful and had a microwave sent to my room for my 15 month old son to warm his food.

Aruba is Very beautiful. Love that the ocean doesn’t have huge waves and you can float it.

The staff was very helpful and respectful, however the building is very old and we found a roach our last night in our room and they didn’t do anything about it! The rooms were just ok, very old style but thankfully it didn’t stink like other people mentioned in their reviews. The biggest negative in our trip, is actually dealing with Expedia , they are the worst and I would never book through them again.

Close to everything you need, nice place, convenient to beach and lots of dining options nearby. Aruba is an island, so yes, it's humid and humidity causes mold and odors, but the Holiday Inn is Constantly being cleaned and sanizized, very impressed with the work ethic of Staff.

Very old construction! Needs renovation But very convenient position Very good service Very good breakfast

Close to everything you need, nice place, convenient to beach and lots of dining options nearby. Aruba is an island, so yes, it's humid and humidity causes mold and odors, but the Holiday Inn is Constantly being cleaned and sanizized, very impressed with the work ethic of Staff.

Very old construction! Needs renovation But very convenient position Very good service Very good breakfast

All employees i interacted with were very friendly and helpful

All employees i interacted with were very friendly and helpful

only one thing bathroom need to have fun on it

only one thing bathroom need to have fun on it

Beautiful location !! Near all shopping and dinning . Staff was very helpful and friendly

Beautiful location !! Near all shopping and dinning . Staff was very helpful and friendly

Great location, beautiful beach and friendly location.

Great family resort!! My kids love staying here.

Great location, beautiful beach and friendly location.