Had a really lovely stay with my daughters for 2 nights, clean rooms and comfy beds and great location to access lapland UK and Harry Potter studios. Friendly helpful staff and they even put chocolates and balloons on the bed for my daughters birthday which was lovely. The only down fall was we were told that breakfast finishes at 10.30am on the weekend and we went there at 10.10am and it had stopped at 10. I was looking forward to the cooked breakfast as it was lovely the day before. The staff did offer us alternatives and we had cereal and pastries but over all lovely hotel and parking was £7 a day. I would stay again

Cold welcoming, bedroom had a bad odour within the room, wallpaper peeling and just overall bad experience

Cold welcoming, bedroom had a bad odour within the room, wallpaper peeling and just overall bad experience

Family Short stay room was good, breakfast was fab options for all. Evening food was lovely too. Had to pay for parking at the hotel £7per night. Overall would stay again

Family Short stay room was good, breakfast was fab options for all. Evening food was lovely too. Had to pay for parking at the hotel £7per night. Overall would stay again

Perfect for our trip to Legoland. Clean and comfy. Does get busy when there are special events on in Winsor. Football table and colouring in the restaurant area was a lovely touch. Staff were so kind as there no sockets by the beds and we needed one for a CPAP machine and found us an extension. Bring your own if you like to have your phone by the bed or forget to bring your own for medical kit. Catering staff were fab even when busy and even took the time to find my daughters lost book! Thank you!

Perfect for our trip to Legoland. Clean and comfy. Does get busy when there are special events on in Winsor. Football table and colouring in the restaurant area was a lovely touch. Staff were so kind as there no sockets by the beds and we needed one for a CPAP machine and found us an extension. Bring your own if you like to have your phone by the bed or forget to bring your own for medical kit. Catering staff were fab even when busy and even took the time to find my daughters lost book! Thank you!

Booked a queen room thinking it would be more comfortable. I was next to the stairs and woken by the lift each time it was used. Bathroom could do with updating and topping up the supplies would also be a great idea. Power supply next to bed didn’t work in one side. Sleep was the biggest thing for me.

Booked a queen room thinking it would be more comfortable. I was next to the stairs and woken by the lift each time it was used. Bathroom could do with updating and topping up the supplies would also be a great idea. Power supply next to bed didn’t work in one side. Sleep was the biggest thing for me.

Very nice staff - great place to stay !!

Very nice staff - great place to stay !!

Really good hotel, service was excellent and food was really good My only concern was the bed, confort not all tnere, could have been been better as had back aches after. But overall excellent

Really good hotel, service was excellent and food was really good My only concern was the bed, confort not all tnere, could have been been better as had back aches after. But overall excellent

ideal location for visiting both London and Windsor, easy transport into both. hotel staff are very friendly and helpful, no fridge in certain standard of room, air con loud, rooms very clean but some obvious wear marks.

ideal location for visiting both London and Windsor, easy transport into both. hotel staff are very friendly and helpful, no fridge in certain standard of room, air con loud, rooms very clean but some obvious wear marks.

Overnight stay before Heathrow flight. Arrived early and given our room. Aircon not working, maintenance tried twice to fix, third time shorted out with sparks. Room change requested and, after some unpleasantness, given similar room - all good. Dinner in bar pretty average, breakfast excellent. 2:30am telephone call about food delivery (not ours). More issues about food charges at checkout (again not ours).

Overnight stay before Heathrow flight. Arrived early and given our room. Aircon not working, maintenance tried twice to fix, third time shorted out with sparks. Room change requested and, after some unpleasantness, given similar room - all good. Dinner in bar pretty average, breakfast excellent. 2:30am telephone call about food delivery (not ours). More issues about food charges at checkout (again not ours).

Good location for Legoland, parking ok, check in staff lovely. Room spotless, breakfast had plenty of choice and staff great! Perfect for what we wanted!

Good location for Legoland, parking ok, check in staff lovely. Room spotless, breakfast had plenty of choice and staff great! Perfect for what we wanted!

Pretty good for what we needed, no problems just a bit tired in areas

Stayed on a Saturday night with the family. We had a family room (2x doubles) which was fair value for money. It was a cab ride from the station so not all that close walking (approximately 20 Mins or so); hotel very dated and a little run down. In great need of refurbishment. The area around the hotel is also not that great. A few kebab type shops close by but no local pub.

Stayed on a Saturday night with the family. We had a family room (2x doubles) which was fair value for money. It was a cab ride from the station so not all that close walking (approximately 20 Mins or so); hotel very dated and a little run down. In great need of refurbishment. The area around the hotel is also not that great. A few kebab type shops close by but no local pub.

Lovely hotel and staff. Very clean and very good service. Downside is the surrounding area is not very pleasant. Transport to other places is limited. Public transport is quite a walk away.

Convenient for London and Windsor Trips, family friendly but the restaurant was somewhat pricey and parking is extra.

Out of all the check-in experiences I've had around the globe, this has to be the worst ever. We arrived at the hotel around 12:45am The bloke who checked us in, hardly spoke fluent English to say the least, which I don't have issues with TBH, even though we are in England. Anyway, he made me sign the entry document, it clearly had somebody else's name and address on it, but this guy was adamant that I sign it and put my vehicle registration number on the paperwork. I obliged, he gave us a room card. We went to the room, doors not opening. So went back down, he gave us another card. Back up again, guess what? Not opening. Slightly pissed off now, considering we had our 3 year old with us who desperately needed a nappy change, I went back down for the 3rd time. This time, the Nightshift manager came out of the back office & apologised, gave me a 3rd card and said he will come up with us. He walked us to the door, inserted the card, the light went green, I opened the door, guess what? There were a couple fast asleep in the room. Unbelievably embarrassing for us and them. Anyway, red faced the manager came back down with us. Took them another 15 minutes to give us another room. Truly terrible situation

Convenient for London and Windsor Trips, family friendly but the restaurant was somewhat pricey and parking is extra.

Out of all the check-in experiences I've had around the globe, this has to be the worst ever. We arrived at the hotel around 12:45am The bloke who checked us in, hardly spoke fluent English to say the least, which I don't have issues with TBH, even though we are in England. Anyway, he made me sign the entry document, it clearly had somebody else's name and address on it, but this guy was adamant that I sign it and put my vehicle registration number on the paperwork. I obliged, he gave us a room card. We went to the room, doors not opening. So went back down, he gave us another card. Back up again, guess what? Not opening. Slightly pissed off now, considering we had our 3 year old with us who desperately needed a nappy change, I went back down for the 3rd time. This time, the Nightshift manager came out of the back office & apologised, gave me a 3rd card and said he will come up with us. He walked us to the door, inserted the card, the light went green, I opened the door, guess what? There were a couple fast asleep in the room. Unbelievably embarrassing for us and them. Anyway, red faced the manager came back down with us. Took them another 15 minutes to give us another room. Truly terrible situation

Really impressed with staff, food, modern rooms. Only thing I would comment on is the breakfast area feeling quite chaotic

Really impressed with staff, food, modern rooms. Only thing I would comment on is the breakfast area feeling quite chaotic

This is our second stay here as such lovely warm welcoming reception staff and a super child friendly hotel. All staff on reception and in bar/restaurant were excellent. Rooms were clean and comfortable.

Very good

Very good