I paid for the duplex with two rooms for 3 of us. We checked in after 8 pm not knowing the condition of the room was so bad. Both microwave ovens were not working. There was still dried and old coffee grind inside the little coffee maker. There was a dead roach inside the refrigerator. We quickly found live roaches inside the room. The king size bed has mold on the mattress. The hot water faucet knob fell off in both bathrooms. The chairs have deep dirt on the arms and back that I cannot clean. The white towels were in very sad conditions. Some towels have stains on them. Since I could not find another hotel so late at night, I had to ask for a mob and cleaning spray to clean the floor and the room myself. There were more roaches coming out at night making sleep difficult. There were pets around the hotel. I notice dog excrements and yellow spots along the pavement. After I call and complained three times, The staff finally come. The staff offered to put us in another room but it was much smaller. The staff told me I can get a refund within 30 minutes of check in but we have to get it from Hotels.com. The virtues agent in Hotels.com was not responsive and it kept asking to search for the booking. I can’t go to another hotel without paying for a much higher price so I clean the room myself. Plus, it was way over 30 minutes when I waited for the staff to come. The next day, the hotel did replace the microwave oven and clean the room, but we only have two nights there.

The hotel and room was just filthy. Nothing like the pictures online. The towels were dirty and balled up not even folded. The sheets were dirty with brown stains. The shower curtains were filthy along with paint stains on the window curtains. The glass coset door was falling off the hinges witch was a hazard to my small children. On top of that the property just felt unsafe. People just smoking with their doors open. I will never stay here again. It was more like apartments because most of the guests clearly lived there.

This property is not represented well online at all. The main entrance, front desk, condition of entry ways and the rooms are terrible. Smelled of smoke and marijuana, dirty breezeways and rooms. I did not stay and should not have even stepped past the front desk. I would never again entertain this brand of hotel based on this 30 minute experience.

This property is not represented well online at all. The main entrance, front desk, condition of entry ways and the rooms are terrible. Smelled of smoke and marijuana, dirty breezeways and rooms. I did not stay and should not have even stepped past the front desk. I would never again entertain this brand of hotel based on this 30 minute experience.

The hotel and room was just filthy. Nothing like the pictures online. The towels were dirty and balled up not even folded. The sheets were dirty with brown stains. The shower curtains were filthy along with paint stains on the window curtains. The glass coset door was falling off the hinges witch was a hazard to my small children. On top of that the property just felt unsafe. People just smoking with their doors open. I will never stay here again. It was more like apartments because most of the guests clearly lived there.

I paid for the duplex with two rooms for 3 of us. We checked in after 8 pm not knowing the condition of the room was so bad. Both microwave ovens were not working. There was still dried and old coffee grind inside the little coffee maker. There was a dead roach inside the refrigerator. We quickly found live roaches inside the room. The king size bed has mold on the mattress. The hot water faucet knob fell off in both bathrooms. The chairs have deep dirt on the arms and back that I cannot clean. The white towels were in very sad conditions. Some towels have stains on them. Since I could not find another hotel so late at night, I had to ask for a mob and cleaning spray to clean the floor and the room myself. There were more roaches coming out at night making sleep difficult. There were pets around the hotel. I notice dog excrements and yellow spots along the pavement. After I call and complained three times, The staff finally come. The staff offered to put us in another room but it was much smaller. The staff told me I can get a refund within 30 minutes of check in but we have to get it from Hotels.com. The virtues agent in Hotels.com was not responsive and it kept asking to search for the booking. I can’t go to another hotel without paying for a much higher price so I clean the room myself. Plus, it was way over 30 minutes when I waited for the staff to come. The next day, the hotel did replace the microwave oven and clean the room, but we only have two nights there.

The check-in was smooth, and the staff were welcoming. My room was clean, spacious, and had a comfortable bed. I appreciated the fast Wi-Fi and the convenient location—close to restaurants and public transport. Overall, it was good value for the price

The check-in was smooth, and the staff were welcoming. My room was clean, spacious, and had a comfortable bed. I appreciated the fast Wi-Fi and the convenient location—close to restaurants and public transport. Overall, it was good value for the price

We booked a room for the weekend, but checked out early due to the filth and unprofessionalism. The room was not clean! We found someone’s belongings still in room, no towels, dirty sheets, toilet, mirrors and floors were filthy. Pool was closed due to ladder not being safe, but we were told we could go in as long as we didn’t use the ladder. While at pool we were yelled at saying we weren’t supposed to be there because pool had to be cleaned. So unprofessional! We went back to room to shower and noticed the tub would not drain. So, we went back down to front desk to tell them we were unsatisfied with everything so far and at that time they offered us another room. The 2nd room wasn’t any bettter! We changed the sheets ourselves in room number 2 and decided to stay in that room because at least the shower was draining properly at it was already 10pm and we had no where to go. The next morning we checked out and told the manager we were not going to stay another night due to how uncomfortable we were in the nasty room. We did receive back one night’s amount after an hour of trying to get an Expedia agent on the phone.

No towels, no mattress pads. Horrible experience. Shower knob fell off. The room had the smell of marijuana and cigarettes.

No towels, no mattress pads. Horrible experience. Shower knob fell off. The room had the smell of marijuana and cigarettes.

Doors wouldn’t lock had to be switched to another room

Hotel is very unsafe!

This property does not live up to its potential. It is adorable and unique which is what attracted us to it. Unfortunately, the property is not well maintained. Initially when we checked in there was a very irate man asking for his money back because the pool was unusable and there was a wasp in his room. The pool was nasty green and didn’t appear to be kept up. Although the pool was not a priority, it would have been nice to use. I asked about it and my question was ignored at first. Then I was given a strange story about trying a different kind of water that turns green if anything gets in it. I was assured that the pool had been cleaned and treated and would be usable the following day. The pool was gross and unusable the entirety of our stay. Initially, our room was dirty. When we went to complain we were told we were put in the wrong room. We had checked in early and when I notified the front desk that our room was dirty, the guard made a comment about us checking in early. We had words because 1. I had asked and they checked us in early, they didn’t have to, and 2. Not his job! We were put in a different room that had been properly cleaned. Last but not least there are signs of wear and disrepair throughout the property that make it look like a slum lord runs it. It was not so bad that we wanted to find another place to stay at the last minute but we would not stay again. Picture of the pool and the couch in the room we stayed in. It was too nasty to sit on.

This property does not live up to its potential. It is adorable and unique which is what attracted us to it. Unfortunately, the property is not well maintained. Initially when we checked in there was a very irate man asking for his money back because the pool was unusable and there was a wasp in his room. The pool was nasty green and didn’t appear to be kept up. Although the pool was not a priority, it would have been nice to use. I asked about it and my question was ignored at first. Then I was given a strange story about trying a different kind of water that turns green if anything gets in it. I was assured that the pool had been cleaned and treated and would be usable the following day. The pool was gross and unusable the entirety of our stay. Initially, our room was dirty. When we went to complain we were told we were put in the wrong room. We had checked in early and when I notified the front desk that our room was dirty, the guard made a comment about us checking in early. We had words because 1. I had asked and they checked us in early, they didn’t have to, and 2. Not his job! We were put in a different room that had been properly cleaned. Last but not least there are signs of wear and disrepair throughout the property that make it look like a slum lord runs it. It was not so bad that we wanted to find another place to stay at the last minute but we would not stay again. Picture of the pool and the couch in the room we stayed in. It was too nasty to sit on.

Rooms was standing wide open when we arrived. Stank to high heaven. Hair all over the sheets. Waste stains all over floor in bathroom. Overall NASTY. Rooms are not at all like pictured. Walked in and walked back to the front office for a refund. Lady said no issue with a refund, because we went in and back out. Now they will not refund my money. Never again!!

Rooms was standing wide open when we arrived. Stank to high heaven. Hair all over the sheets. Waste stains all over floor in bathroom. Overall NASTY. Rooms are not at all like pictured. Walked in and walked back to the front office for a refund. Lady said no issue with a refund, because we went in and back out. Now they will not refund my money. Never again!!

Do Not Stay Here! It is filthy, disgusting and unsafe. Everything even down to the curtains are stained and dirty. The furniture is dirty and broken down. The dining table had 2 broken table legs and it literally fell to the floor. Smelled like cigarettes. Worse "hotel" I've ever experienced.

Do Not Stay Here! It is filthy, disgusting and unsafe. Everything even down to the curtains are stained and dirty. The furniture is dirty and broken down. The dining table had 2 broken table legs and it literally fell to the floor. Smelled like cigarettes. Worse "hotel" I've ever experienced.

This suite had no hot water. Towels felt grimy. In top of that there was roaches. I’m still not certain if there was bedbugs or not. I just k ow when o woke up I was bit up pretty bad every nite. I’ve never experienced anything like this before in my life. I will never ever rent a room in the whole area.

This suite had no hot water. Towels felt grimy. In top of that there was roaches. I’m still not certain if there was bedbugs or not. I just k ow when o woke up I was bit up pretty bad every nite. I’ve never experienced anything like this before in my life. I will never ever rent a room in the whole area.

The room we started in was substandard, it was dirty, trash on the floor. It was very old and rundown, has a funky old home smell, musty. Lots of roaches running around, handle to Hot water on bathroom sink comes off in hand, sink backs up because there is debris in pipe going to trap. Bed linens were old and had stains on sheet, again funky smell. Overall the condition of the unit was in horrible shape. Will provide pictures if requested

The room we started in was substandard, it was dirty, trash on the floor. It was very old and rundown, has a funky old home smell, musty. Lots of roaches running around, handle to Hot water on bathroom sink comes off in hand, sink backs up because there is debris in pipe going to trap. Bed linens were old and had stains on sheet, again funky smell. Overall the condition of the unit was in horrible shape. Will provide pictures if requested

We drove 5 hrs to Charleston, upon arrival we check in and soon as we open the door to our room. It is just horrible, the biggest smell of marajuana

will not return

We drove 5 hrs to Charleston, upon arrival we check in and soon as we open the door to our room. It is just horrible, the biggest smell of marajuana

will not return

Close to stores. Pool was closed, dirty towels, bugs, smell, tv remotes not working.

Close to stores. Pool was closed, dirty towels, bugs, smell, tv remotes not working.

Hotel was absolutely disgusting. Wont let me upload pictures.

Hotel was absolutely disgusting. Wont let me upload pictures.

Dirty, unsafe, and not a good place to stay. We stayed here because it was close to Goose Creek. The bed was dirty. There were roaches. It was in a sketchy neighborhood. Ceiling falling in a bit. Shower was no fun. I woke up with a roach on my arm. There was a really suspicious crap looking stain on the pillow. Do not stay here. Run far, far away.